G2 reviewers report that Quo excels in user satisfaction, boasting a significantly higher overall rating compared to Line2. Users appreciate Quo's quick implementation process, noting that agents adopted it easily, which contributes to a smoother onboarding experience.
Users say that Line2 offers flexibility with its app, allowing setup on any device, including computers and iPhones. This feature is particularly praised by users who value staying connected outside of the office, although some find it struggles to meet specific workflow needs.
Reviewers mention that Quo provides excellent customer support, with many users highlighting timely responses to inquiries. This level of support enhances the overall user experience, making it a reliable choice for businesses that prioritize assistance.
According to verified reviews, Line2 is appreciated for its text and calling features, which can be used even without Wi-Fi by utilizing mobile data. However, some users express concerns about the quality of support, indicating that it may not be as robust as what Quo offers.
Users highlight that Quo allows for shared phone numbers among team members, which is a valuable feature for collaboration. This capability, combined with the ability to review call logs and text messages, makes it a strong contender for small businesses looking to streamline communication.
G2 reviewers note that while Line2 has a solid call quality and is easy to manage, it falls short in overall satisfaction metrics compared to Quo. Users have reported a more positive experience with Quo, particularly in areas like ease of use and administrative tasks.
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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