Compare KnowBe4 Cloud Email Security (Formerly Egress) and Spike 
At a Glance
Market Segments
Mid-Market (55.1% of reviews)
Small-Business (77.1% of reviews)
Entry-Level Pricing
$5.30 25 Seat Per Month
$5.00 1 User Per Month
KnowBe4 Cloud Email Security (Formerly Egress)
Star Rating
(74)4.5 out of 5
Market Segments
Mid-Market (55.1% of reviews)
Pros & Cons
Entry-Level Pricing
$5.30 25 Seat Per Month
Free Trial is available
Browse all 8 pricing plansSpike
Star Rating
(262)4.6 out of 5
Market Segments
Small-Business (77.1% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that KnowBe4 Cloud Email Security excels in providing robust email protection, effectively safeguarding users from both inbound and outbound threats. Users appreciate features like email tagging that clearly indicate risks, which helps in educating recipients about potential dangers.
- Users say Spike stands out for its innovative chat-like interface, which transforms traditional email management into a more engaging experience. Reviewers highlight how this design reduces email fatigue and makes it easier to read and respond to messages, significantly enhancing productivity.
- According to verified reviews, KnowBe4 Cloud Email Security offers great visibility into email traffic, allowing users to identify and remediate similar malicious emails in bulk. This feature is particularly valued by organizations looking to mitigate human risk effectively.
- Reviewers mention that Spike's conversational approach to email management not only saves time but also reduces mental overhead. Users find the clean presentation of messages in chat bubbles refreshing compared to traditional threaded views, making it a preferred choice for those overwhelmed by conventional email formats.
- G2 reviewers highlight that while KnowBe4 Cloud Email Security has a strong focus on security, it may not be as accessible for smaller businesses due to its pricing model, which requires potential users to contact the company for details. This could be a barrier for smaller teams looking for straightforward pricing.
- Users report that Spike, with its entry-level price of $5.00, is more budget-friendly for small businesses, making it an attractive option for teams seeking effective email management without breaking the bank. This affordability, combined with its user-friendly interface, makes it a compelling choice for startups and smaller organizations.
Pricing
Entry-Level Pricing
KnowBe4 Cloud Email Security (Formerly Egress)
Defend 25-50 Seats
$5.30
25 Seat Per Month
Monthly Pricing Per Seat 3 Year
- AI-enabled phishing detection
- Adaptive security architecture
- Contextual warning banners
Spike
Pro
$5.00
1 User Per Month
Use Spike's email app with up to 3 email accounts with unified inbox and unlimited search history
- Conversational Email
- Spike AI
- 5 GB storage
Free Trial
KnowBe4 Cloud Email Security (Formerly Egress)
Free Trial is available
Spike
Free Trial is available
Ratings
Meets Requirements
9.0
61
8.9
166
Ease of Use
8.7
62
9.3
170
Ease of Setup
8.7
43
9.3
53
Ease of Admin
8.7
44
8.7
36
Quality of Support
8.9
56
9.0
158
Has the product been a good partner in doing business?
9.4
42
8.6
34
Product Direction (% positive)
8.4
60
9.6
156
Features by Category
Messenger
Not enough data
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Channels
Not enough data
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Customers
Not enough data
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.9
64
Not enough data
9.2
69
Not enough data
8.7
70
Business Instant Messaging
Not enough data
8.9
56
Not enough data
8.4
54
Business Instant Messaging
Not enough data
9.2
68
Not enough data
9.2
63
Not enough data
Feature Not Available
Generative AI - Business Instant Messaging
Not enough data
7.7
10
AI - Business Instant Messaging
Not enough data
6.9
9
Not enough data
7.2
10
Not enough data
6.5
9
Not enough data
6.1
9
Agentic AI - Business Instant Messaging
Not enough data
5.0
5
Not enough data
5.7
5
Grammar
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.0
7
Formatting
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.0
5
Content
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.9
6
Product Type
Not enough data
8.9
6
Not enough data
9.2
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
8.3
6
Not enough data
7.5
8
Not enough data
Governance
8.3
5
Not enough data
8.3
6
Not enough data
8.7
5
Not enough data
Security
9.2
6
Not enough data
8.7
5
Not enough data
8.3
7
Not enough data
8.7
5
Not enough data
Administration
8.3
13
Not enough data
9.2
12
Not enough data
7.7
10
Not enough data
7.4
11
Not enough data
Maintenance
8.5
12
Not enough data
8.9
14
Not enough data
7.8
12
Not enough data
6.7
10
Not enough data
Security
8.8
14
Not enough data
7.3
10
Not enough data
8.6
13
Not enough data
9.0
12
Not enough data
9.0
14
Not enough data
6.9
9
Not enough data
Inbox Tools
Not enough data
9.5
72
Not enough data
9.1
67
Not enough data
9.2
66
Not enough data
9.2
64
Coordination Tools
Not enough data
8.5
64
Not enough data
8.6
65
Not enough data
8.6
60
Software Options
Not enough data
9.3
69
Not enough data
9.2
70
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
14
Not enough data
8.9
14
Not enough data
9.3
16
Not enough data
8.6
11
Not enough data
Detection
7.7
11
Not enough data
9.0
12
Not enough data
9.1
13
Not enough data
Protection
9.1
11
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
Agentic AI - Intelligent Email Protection
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
9.1
25
|
Verified
Not enough data
8.6
18
Not enough data
8.7
17
Not enough data
8.8
27
|
Verified
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
9.1
27
|
Verified
Not enough data
8.9
24
|
Verified
Software Type
Not enough data
9.0
32
|
Verified
Not enough data
9.0
27
|
Verified
Not enough data
8.9
26
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
9.1
25
Not enough data
8.8
27
Shared Calendar
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Accessibility
Not enough data
Feature Not Available
Not enough data
8.8
7
Integration
Not enough data
9.3
26
Not enough data
9.1
24
Not enough data
Feature Not Available
Notifications
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.0
10
Not enough data
8.0
11
Not enough data
7.0
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
KnowBe4 Cloud Email Security (Formerly Egress) and Spike are categorized as Email Encryption
Unique Categories
KnowBe4 Cloud Email Security (Formerly Egress) is categorized as Intelligent Email Protection, Cloud Email Security, Email Anti-spam, and Data Loss Prevention (DLP)
Spike is categorized as Email Client, Business Instant Messaging, Email, Email Management, AI Writing Assistant, Shared Inbox, Conversational Marketing, Note-Taking Software, Audio Conferencing, Calendar, and Video Conferencing
Reviews
Reviewers' Company Size
KnowBe4 Cloud Email Security (Formerly Egress)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
18.8%
Information Technology and Services
5.8%
Education Management
5.8%
Legal Services
5.8%
Insurance
4.3%
Other
59.4%
Information Technology and Services
12.2%
Marketing and Advertising
9.1%
Computer Software
9.1%
Higher Education
5.2%
Financial Services
3.0%
Other
61.3%
Alternatives
Discussions
KnowBe4 Cloud Email Security (Formerly Egress) has no discussions with answers
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2 Comments
JO
A Spike task is an captured action item, visible in your inbox until you either action it , delete it, or 'reschedule' it to a future date ('snoozing', in...Read more
Spike - Syncing Mailbox Settings between devices - Feature Request
2 Comments
Official Response from Spike
Hey Serge,
Hi Serge,
We currently don't offer a single login because common solutions have security disadvantages, and above all, Spike prioritizes...Read more
What is a spike in Devops?
2 Comments
UG
A spike is a user story for which the team cannot estimate the effort needed. In such a case, it is better to run time-boxed research, exploration to learn...Read more
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