# KnowBe4 Cloud Email Security (Formerly Egress) Reviews **Vendor:** KnowBe4, Inc. **Category:** [Cloud Email Security Solutions](https://www.g2.com/categories/cloud-email-security) **Average Rating:** 4.5/5.0 **Total Reviews:** 74 ## About KnowBe4 Cloud Email Security (Formerly Egress) KnowBe4 Cloud Email Security is a comprehensive AI-powered email protection platform that defends against sophisticated inbound and outbound email threats, transforming email from organizations' largest attack surface into a strengthened defense layer. Designed for businesses of all sizes—particularly those in regulated industries handling sensitive information—this platform addresses the critical challenge of insider risk and human error, which account for 68% of data breaches. The platform delivers three integrated solutions: Defend™ provides AI-powered adaptive anti-phishing that detects business email compromise, spear phishing, and zero-day attacks while educating users with real-time contextual warning banners. Prevent™ offers AI-native outbound email security preventing data breaches by detecting misdirected emails, data exfiltration attempts, and unauthorized sharing. Protect™ delivers end-to-end email encryption seamlessly integrated into Outlook with automated policy enforcement. Key Capabilities: - Minutes-to-deploy with native Microsoft 365 integration - Patented contextual machine learning adapting to organizational communication patterns - Comprehensive analytics revealing organizations typically miss 90% of outbound security incidents - API integrations with existing security infrastructure Part of the KnowBe4 platform, Cloud Email Security transforms employees from vulnerabilities into informed cybersecurity assets through proactive threat management. ## KnowBe4 Cloud Email Security (Formerly Egress) Pros & Cons **What users like:** - Users value the **effective email warnings and smart banners** of KnowBe4 Cloud Email Security, enhancing focus and security. (7 reviews) - Users commend the **effective protection against phishing and ransomware** , enhancing security and productivity across the organization. (6 reviews) - Users value the **exceptional customer support** of KnowBe4 Cloud Email Security, making onboarding and configuration seamless and effective. (4 reviews) - Users appreciate the **high detection efficiency** of KnowBe4 Cloud Email Security, effectively mitigating various email threats. (4 reviews) - Users appreciate the **ease of use** of KnowBe4 Cloud Email Security, benefiting from its intuitive design and smooth setup process. (4 reviews) - Filtering Efficiency (4 reviews) - Users appreciate the **setup ease** of KnowBe4 Cloud Email Security, finding installation and management straightforward and intuitive. (4 reviews) - Alerts (3 reviews) - Easy Setup (3 reviews) - Email Management (3 reviews) **What users dislike:** - Users find the **dashboard issues** confusing, with limited integration making navigation and usability challenging. (2 reviews) - Users note that **email filtering issues** allow some malicious emails to bypass security measures, causing concern. (2 reviews) - Users find that **support can be difficult** and state that some malicious emails still bypass the filters. (2 reviews) - Users desire a more **forceful blocking of phishing emails** to enhance the security of KnowBe4 Cloud Email Security. (2 reviews) - Users wish for a more **aggressive blocking of phishing emails** , as some dangerous emails still get through the filters. (2 reviews) - Poor Customer Support (2 reviews) - Poor Detection (2 reviews) - Users often face **attachment issues** with KnowBe4 Cloud Email Security, especially when dealing with Microsoft delivery challenges. (1 reviews) - Users find the **complexity** of installation and the confusing UI of KnowBe4 Cloud Email Security frustrating and inconvenient. (1 reviews) - Complex Navigation (1 reviews) ## KnowBe4 Cloud Email Security (Formerly Egress) Discussions - [What is Egress Intelligent Email Security used for?](https://www.g2.com/discussions/what-is-egress-intelligent-email-security-used-for) - [View KnowBe4 Cloud Email Security (Formerly Egress) pricing details and edition comparison](https://www.g2.com/products/knowbe4-cloud-email-security-formerly-egress/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-06-06+12%3A13%3A54+-0500&secure%5Bsession_id%5D=021e2a85-264c-4f99-8c97-b4e054e134af&secure%5Btoken%5D=fd70edc12059dbcecf38d4060b78e55d8c50d85f4eb7036b62931eca5b306cc0&format=llm_user) ## KnowBe4 Cloud Email Security (Formerly Egress) Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## KnowBe4 Cloud Email Security (Formerly Egress) Features **Administration** - Data Management - Incident Logs - Reporting **Administration** - Intelligence Reporting - Email Integration Suppor - Access Management - Data Loss Prevention **Administration** - Compliance - Intelligence Reporting - Email Clients - Role-Based Rules **Encryption Techniques - Email Encryption** - Encryption Algorithms - Transport Encryption - End-to-End Encryption **Agentic AI - Email Anti-spam Features** - Autonomous Task Execution - Proactive Assistance **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Governance** - Access Control - Compliance - Data Visibility **Maintenance** - Auditing - Allow and block lists - Compliance - Archiving **Detection** - Data Exfiltration Detection - Activity Monitoring - Real-Time Detection **Authentication, Verification, and Access Controls - Email Encryption** - Revocation Mechanisms - Access Controls - Digital Signatures - Certificate Authorities **Administration** - Database Management - Deduplication - Backup - API / integrations **Security** - Encryption - Endpoint Intelligence - Activity Monitoring - Breach Detection **Security** - Anti-Malware/Anti-Spam - Encryption - Quarantine - Advanced Threat Protection (ATP) - Anti-Phishing - Account takeover prevention **Protection** - Targeted Attack Prevention - Policy Enforcement - Spam Filtering **Security Enhancements and Auditing - Email Encryption** - Malware Scanning - Reporting - Audit Trails - Data Loss Prevention (DLP) **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Integration, Compatibility, and Usability - Email Encryption** - User-Friendly Interfaces - APIs and SDKs - Email Client Integration - Automation **Agentic AI - Intelligent Email Protection** - Autonomous Task Execution - Adaptive Learning ## Top KnowBe4 Cloud Email Security (Formerly Egress) Alternatives - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - 4.4/5.0 (314 reviews) - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (572 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (566 reviews)