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Compare Kaseya VSA and TeamDynamix IT Service Management 
At a Glance
Market Segments
Small-Business (51.9% of reviews)
Enterprise (47.5% of reviews)
Entry-Level Pricing
standard
No pricing available
Kaseya VSA
Star Rating
(322)4.1 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSATeamDynamix IT Service Management
Star Rating
(61)4.4 out of 5
Market Segments
Enterprise (47.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TeamDynamix IT Service ManagementKaseya VSA vs TeamDynamix IT Service Management
When assessing the two solutions, reviewers found TeamDynamix IT Service Management easier to use and set up. Reviewers also felt that TeamDynamix IT Service Management was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that TeamDynamix IT Service Management meets the needs of their business better than Kaseya VSA.
- When comparing quality of ongoing product support, reviewers felt that TeamDynamix IT Service Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TeamDynamix IT Service Management over Kaseya VSA.
Pricing
Entry-Level Pricing
Kaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
TeamDynamix IT Service Management
No pricing availableFree Trial
Kaseya VSA
Free Trial is available
TeamDynamix IT Service Management
No trial information availableRatings
Meets Requirements
8.4
254
8.5
50
Ease of Use
7.7
262
8.4
50
Ease of Setup
7.3
217
7.4
32
Ease of Admin
7.9
216
7.9
33
Quality of Support
7.4
243
9.3
49
Has the product been a good partner in doing business?
7.8
208
9.5
31
Product Direction (% positive)
7.4
255
9.5
46
Features by Category
Portfolio Management
Not enough data
7.3
22
|
Verified
Not enough data
7.5
22
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.0
17
|
Verified
Project Management
Not enough data
7.3
24
|
Verified
Not enough data
8.0
26
|
Verified
Not enough data
7.4
17
|
Verified
Resource Management
Not enough data
7.9
22
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
7.8
20
|
Verified
Data & Analytics
Not enough data
8.0
18
|
Verified
Not enough data
7.1
20
|
Verified
Not enough data
8.3
21
|
Verified
Not enough data
7.0
18
|
Verified
Strategy - Project and Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
7.6
31
|
Verified
Not enough data
7.0
28
|
Verified
Not enough data
7.7
34
|
Verified
Service Desk
Not enough data
8.9
34
|
Verified
Not enough data
8.1
33
|
Verified
Not enough data
8.0
35
|
Verified
Management
Not enough data
7.4
29
|
Verified
Not enough data
8.0
27
|
Verified
Not enough data
7.8
23
|
Verified
Not enough data
7.2
23
|
Verified
Not enough data
6.3
15
|
Verified
Functionality
Not enough data
8.9
29
|
Verified
Not enough data
7.8
19
|
Verified
Not enough data
7.9
24
|
Verified
Not enough data
7.9
26
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.3
121
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
8.6
118
|
Verified
Not enough data
7.8
113
Not enough data
7.7
114
|
Verified
Not enough data
8.1
117
|
Verified
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
8.5
119
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
7.9
14
Not enough data
7.4
12
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
6.3
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.7
14
Not enough data
7.6
11
Not enough data
7.8
9
Not enough data
8.0
11
Administration
8.7
105
Not enough data
8.0
100
Not enough data
7.8
90
Not enough data
8.6
106
Not enough data
8.2
94
Not enough data
7.8
99
Not enough data
Maintenance
8.7
102
Not enough data
7.1
84
Not enough data
Communication
7.3
93
Not enough data
5.4
79
Not enough data
5.6
78
Not enough data
6.6
77
Not enough data
Security
7.4
81
Not enough data
7.7
88
Not enough data
Device Support
6.1
82
Not enough data
7.6
94
Not enough data
7.5
93
Not enough data
Performance
7.8
96
Not enough data
Incident Management
7.9
58
8.0
22
8.0
57
8.2
21
8.0
60
8.7
23
7.3
59
8.9
22
7.6
54
8.5
21
Reporting
7.3
68
8.4
22
6.8
55
8.0
17
6.5
50
8.1
21
Access & Usability
6.5
53
6.6
17
7.6
55
8.3
21
7.9
57
7.6
19
8.0
49
8.2
13
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.3
86
Not enough data
Platform
7.1
80
Not enough data
8.4
123
Not enough data
7.8
85
Not enough data
8.3
112
Not enough data
7.6
94
Not enough data
Security
7.8
97
Not enough data
8.2
120
Not enough data
Feature Not Available
Not enough data
8.0
104
Not enough data
7.6
94
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kaseya VSA and TeamDynamix IT Service Management are categorized as Service Desk
Unique Categories
Kaseya VSA is categorized as Remote Monitoring & Management (RMM), Remote Support, Enterprise IT Management, and Patch Management
TeamDynamix IT Service Management is categorized as IT Service Management (ITSM) Tools, Project and Portfolio Management, and IT Asset Management
Reviews
Reviewers' Company Size
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamDynamix IT Service Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
37.0%
Computer & Network Security
9.4%
Primary/Secondary Education
2.6%
Computer Networking
2.6%
Financial Services
2.3%
Other
46.1%
Higher Education
59.0%
Education Management
14.8%
Information Technology and Services
6.6%
Government Administration
6.6%
Retail
1.6%
Other
11.5%
Alternatives
Discussions
What does Kaseya do?
1 Comment
Official Response from Kaseya VSA
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 Comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
TeamDynamix IT Service Management has no discussions with answers
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