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Compare Jira and TestRail 
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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Mid-Market (50.2% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Starting at $35.00 1 user Per Month
Jira
Star Rating
(7,209)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansTestRail
Star Rating
(610)4.4 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $35.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansJira vs TestRail
When assessing the two solutions, reviewers found TestRail easier to use, set up, and administer. Reviewers also preferred doing business with TestRail overall.
- Reviewers felt that Jira meets the needs of their business better than TestRail.
- When comparing quality of ongoing product support, reviewers felt that TestRail is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of TestRail over Jira.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
TestRail
Professional Cloud
Starting at $35.00
1 user Per Month
Our cloud-based/SaaS edition hosted on our fast and secure servers.
- No IT required, get started in minutes
- Automated updates & optimizations
- Secure hosting on super-fast servers
Free Trial
Jira
Free Trial is available
TestRail
Free Trial is available
Ratings
Meets Requirements
8.9
5,904
8.6
461
Ease of Use
8.1
5,975
8.6
463
Ease of Setup
7.9
2,195
8.6
189
Ease of Admin
7.6
1,467
8.6
173
Quality of Support
8.3
4,600
8.4
381
Has the product been a good partner in doing business?
8.5
1,329
8.7
164
Product Direction (% positive)
8.4
5,732
8.6
433
Features by Category
Tasks
9.2
611
Not enough data
8.9
606
Not enough data
9.1
610
Not enough data
8.7
596
Not enough data
8.4
576
Not enough data
8.2
573
Not enough data
8.5
590
Not enough data
8.4
527
Not enough data
Projects
8.9
584
Not enough data
8.7
563
Not enough data
8.2
541
Not enough data
8.4
549
Not enough data
8.6
558
Not enough data
7.7
490
Not enough data
9.1
528
Not enough data
8.3
546
Not enough data
8.0
484
Not enough data
8.1
491
Not enough data
8.6
533
Not enough data
Resource Management
8.3
525
Not enough data
8.3
530
Not enough data
8.5
525
Not enough data
Project Monitoring
8.4
515
Not enough data
8.4
524
Not enough data
8.7
545
Not enough data
Generative AI
7.4
454
Not enough data
7.5
453
Not enough data
Agentic AI - Project Management
7.4
321
Not enough data
7.7
323
Not enough data
7.8
328
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Not enough data
Functionality
Not enough data
8.9
231
Not enough data
7.9
229
Not enough data
8.5
229
Management
Not enough data
8.3
228
Not enough data
8.2
212
Not enough data
8.4
211
Bug Reporting
8.8
1814
Not enough data
8.8
1771
Not enough data
8.8
1845
Not enough data
Bug Monitoring
8.6
1758
Not enough data
8.9
1860
Not enough data
8.8
1738
Not enough data
Agentic AI - Bug Tracking
7.6
272
Not enough data
7.7
275
Not enough data
7.7
273
Not enough data
Responses
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Not enough data
Automation - AI Agents
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Not enough data
Platform
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Not enough data
Autonomy - AI Agents
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Not enough data
Generative AI
9.2
39
Not enough data
9.1
37
Not enough data
Agentic AI - Software Testing
Not enough data
6.9
9
Not enough data
6.7
9
Not enough data
6.9
9
Communication
8.4
2697
Not enough data
8.2
2557
Not enough data
8.2
2468
Not enough data
Planning
8.7
3173
Not enough data
8.8
3252
Not enough data
8.8
2990
Not enough data
8.7
3091
Not enough data
8.3
2688
Not enough data
Workflow Management
8.6
3040
Not enough data
8.8
3299
Not enough data
7.9
2298
Not enough data
8.4
2533
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and TestRail share no categories
Unique Categories
Jira is categorized as Bug Tracking, Product Management, Project Management, and AI Agents For Business Operations
TestRail is categorized as Software Testing and Test Management
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TestRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.0%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Computer Software
29.3%
Information Technology and Services
16.1%
Financial Services
4.1%
Automotive
3.9%
Computer Games
3.1%
Other
43.6%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
Mobile version will come?
2 Comments
SM
Hey Alexander,
Thanks for your post.
TestRail is a standard web application, so you would already be able to access it from mobile devices such as...Read more
What is TestRail tool?
2 Comments
PM
TestRail is one of the best software testing tool for test management. It helps in Creating , Monitoring and Maintaining Test plans ,Test suites and Test...Read more
What is TestRail used for?
2 Comments
PL
TestRail serves as a web-based tool for managing test cases. Testers, developers, and team leaders employ it to efficiently organize, track, and oversee...Read more
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