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Compare Jiminny and Observe.AI 
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At a Glance
Market Segments
Mid-Market (62.6% of reviews)
Mid-Market (64.4% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Jiminny
Star Rating
(911)4.6 out of 5
Market Segments
Mid-Market (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about JiminnyObserve.AI
Star Rating
(238)4.6 out of 5
Market Segments
Mid-Market (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Observe.AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jiminny excels in Call Recording with a score of 9.4, while Observe.AI slightly outperforms with a score of 9.5, indicating that both products offer high-quality recording features, but Observe.AI may have a slight edge in this area.
- Reviewers mention that Jiminny's Lead Qualification feature scores lower at 7.8 compared to Observe.AI's impressive 9.0, suggesting that users find Observe.AI more effective in qualifying leads through its advanced analytics.
- G2 users highlight that both platforms have strong Quality of Support ratings at 9.3, but Jiminny's overall user satisfaction with being a good business partner is rated higher at 9.5, indicating a more favorable user experience in customer relations.
- Users on G2 report that Observe.AI shines in Call Analysis with a score of 9.2, compared to Jiminny's 8.7, suggesting that Observe.AI provides more insightful analytics for improving call performance.
- Reviewers mention that Jiminny's AI Text Generation feature is rated at 9.0, while Observe.AI's is slightly lower at 8.5, indicating that Jiminny may offer more robust capabilities in generating text for various applications.
- Users say that Jiminny's Speech-to-Text functionality scores 8.1, while Observe.AI achieves a higher score of 8.7, suggesting that Observe.AI may provide more accurate and reliable transcription services for calls.
Pricing
Entry-Level Pricing
Jiminny
Jiminny Enterprise
Contact Us
A customized package aligned with your business needs with full support.
- Everything from Pro
- Personalized onboarding
- Custom CRM integrations
Observe.AI
No pricing availableFree Trial
Jiminny
Free Trial is available
Observe.AI
No trial information availableRatings
Meets Requirements
8.9
817
8.8
185
Ease of Use
9.0
825
9.2
185
Ease of Setup
8.9
427
9.0
108
Ease of Admin
9.0
167
9.2
91
Quality of Support
9.2
686
9.2
181
Has the product been a good partner in doing business?
9.4
161
9.3
93
Product Direction (% positive)
9.3
794
9.7
177
Features by Category
Call Analytics
9.3
500
|
Verified
9.5
43
8.2
452
|
Verified
8.9
44
8.6
485
|
Verified
9.1
44
7.7
419
|
Verified
9.0
40
Agent Performance Management
8.2
420
9.3
40
8.1
470
|
Verified
8.7
42
8.3
449
|
Verified
9.1
43
Generative AI
8.4
273
8.9
17
Agentic AI - Conversation Intelligence
8.1
23
Not enough data
7.9
23
Not enough data
7.4
23
Not enough data
7.9
22
Not enough data
8.0
23
Not enough data
7.3
23
Not enough data
7.8
24
Not enough data
Quality Assurance
Not enough data
9.2
143
Not enough data
9.0
140
Not enough data
8.8
134
Engagement
Not enough data
9.1
144
Not enough data
9.1
137
Not enough data
8.8
133
Performance
Not enough data
9.0
126
Not enough data
9.3
134
Generative AI
Not enough data
8.8
28
Not enough data
8.8
28
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
7.7
68
Not enough data
7.8
71
Not enough data
8.1
71
Not enough data
7.9
68
Not enough data
7.8
66
Not enough data
7.8
67
Not enough data
7.9
66
Not enough data
CRM Data Enrichment
8.4
69
Not enough data
8.2
67
Not enough data
8.5
69
Not enough data
7.8
63
Not enough data
8.1
65
Not enough data
Account Management
7.4
63
Not enough data
7.7
65
Not enough data
8.1
64
Not enough data
8.2
66
Not enough data
8.1
66
Not enough data
7.9
66
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.9
24
Agentic AI - Sales Analytics
7.6
11
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
7.4
11
Not enough data
Data Sourcing
7.8
233
Not enough data
8.4
242
Not enough data
7.9
220
Not enough data
8.5
234
Not enough data
8.0
219
Not enough data
Predictive Analytics
7.7
229
Not enough data
7.8
233
Not enough data
7.5
230
Not enough data
7.5
224
Not enough data
Sales Management
7.7
222
Not enough data
7.4
218
Not enough data
8.0
219
Not enough data
8.2
231
Not enough data
Agentic AI - Sales Coaching
7.5
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
7.5
10
Not enough data
Training
8.5
386
|
Verified
Not enough data
8.7
396
|
Verified
Not enough data
8.1
351
|
Verified
Not enough data
9.0
402
|
Verified
Not enough data
Feedback
9.0
389
|
Verified
Not enough data
8.5
354
|
Verified
Not enough data
8.6
356
|
Verified
Not enough data
8.2
331
|
Verified
Not enough data
8.4
363
|
Verified
Not enough data
8.3
362
|
Verified
Not enough data
7.9
313
Not enough data
Generative AI
8.2
186
Not enough data
Testing - Contact Center AI Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Contact Center AI Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Infrastructure - Contact Center AI Observability
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jiminny and Observe.AI are categorized as Conversation Intelligence
Unique Categories
Jiminny is categorized as Revenue Operations & Intelligence (RO&I), Sales Coaching, and Sales Analytics
Observe.AI is categorized as AI Customer Support Agents, AI Agents For Business Operations, Contact Center Quality Assurance, Contact Center AI Observability, and Speech Analytics
Reviews
Reviewers' Company Size
Jiminny
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Observe.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.8%
Information Technology and Services
16.9%
Marketing and Advertising
6.3%
Financial Services
4.5%
Public Relations and Communications
3.2%
Other
35.4%
Outsourcing/Offshoring
13.1%
Consumer Services
12.2%
Hospital & Health Care
7.2%
Telecommunications
6.8%
Financial Services
6.8%
Other
54.1%
Discussions
What is Jiminny used for?
1 Comment
Official Response from Jiminny
Comment deleted by user.Read more
Jiminny has no more discussions with answers
Can I use this tool in promoting quality work to other people in our community?
2 Comments
Official Response from Observe.AI
Hi Larah, absolutely! Our platform is used by many organizations who gamify strong performance. As an example, some Observe.AI users will allow QA team leads...Read more
What is the best way to use this tool to have more accurate and quality results in a short matter of time ?
2 Comments
Official Response from Observe.AI
The Observe.AI platform inherently enables greater efficiency of quality audits. By allowing users to see call transcripts, specific points of interests on...Read more
Can we get more functions in moment creation that gives the end user more flexibility in terms of designing moments?
1 Comment
Official Response from Observe.AI
Hi Jasper,
Thank you for your question - it comes at a perfect time!
We are currently working on a “Labs” version of Advanced Moments where we are...Read more
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