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At a Glance
Market Segments
Small-Business (60.7% of reviews)
Small-Business (80.6% of reviews)
Entry-Level Pricing
Contact Us Per Year
$39.00 Per Month
Luciq
Star Rating
(236)4.4 out of 5
Market Segments
Small-Business (60.7% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about LuciqMarker.io
Star Rating
(37)4.8 out of 5
Market Segments
Small-Business (80.6% of reviews)
Entry-Level Pricing
$39.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Instabug excels in its bug reporting capabilities, with features like "User Reports & Feedback" rated at 8.5, while Marker.io shines in "User Reports & Feedback" with a higher score of 9.8, indicating a more robust feedback mechanism.
- Reviewers mention that Marker.io offers superior ease of use, scoring 9.9 in "Ease of Use," compared to Instabug's 8.7, making it a more user-friendly option for teams looking to streamline their feedback processes.
- G2 users highlight that Instabug's "Crash Monitoring" features, including "Constant Monitoring" and "Timely Alerts," are well-rated at 8.8, but Marker.io's overall performance in analytics and bug history, scoring 9.2 and 9.4 respectively, suggests a more comprehensive approach to data analysis.
- Users on G2 report that Marker.io's "Quality of Support" is exceptional, with a score of 9.8, while Instabug's score of 8.8 indicates that users may experience slightly less responsive support.
- Reviewers mention that Instabug's "Product Direction" score of 8.1 reflects some concerns about future updates, whereas Marker.io's perfect score of 10.0 suggests a strong commitment to continuous improvement and innovation.
- Users say that while Instabug provides solid "Performance Monitoring" features with a score of 8.3, Marker.io's focus on "Analytics" and "Bug History" with scores of 9.2 and 9.4 respectively, indicates a more thorough approach to understanding user behavior and software performance.
Pricing
Entry-Level Pricing
Luciq
Custom Plan
Contact Us
Per Year
Get full platform access with one transparent plan, priced on DAU and Seats. No hidden fees. No surprise overages.
- Application Performance Monitoring
- Enterprise Feedback Management
- Crash Reporting
Marker.io
Starter
$39.00
Per Month
Collect unlimited feedback with all core features you need to get you started
- 3 users
- All core features
- Unlimited feedback
Free Trial
Luciq
Free Trial is available
Marker.io
Free Trial is available
Ratings
Meets Requirements
8.7
203
9.4
23
Ease of Use
8.7
206
9.9
25
Ease of Setup
8.6
112
9.3
20
Ease of Admin
8.2
113
9.6
20
Quality of Support
8.8
185
9.8
22
Has the product been a good partner in doing business?
8.7
108
9.8
19
Product Direction (% positive)
8.1
198
10.0
22
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Bug Reporting
8.6
43
9.8
17
8.7
42
9.8
15
8.1
39
9.8
14
Bug Monitoring
7.9
33
9.2
13
8.6
40
9.4
12
8.3
36
8.9
12
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
8.9
24
Not enough data
8.9
24
Not enough data
8.9
30
Not enough data
Crash Data
8.3
25
Not enough data
8.4
24
Not enough data
7.7
28
Not enough data
Metrics
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Not enough data
Monitoring
8.6
11
Not enough data
8.5
12
Not enough data
8.5
11
Not enough data
6.9
7
Not enough data
6.9
6
Not enough data
Response
8.7
10
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.1
6
Not enough data
6.7
5
Not enough data
Functionality
Feature Not Available
Not enough data
4.7
5
Not enough data
Feature Not Available
Not enough data
5.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Not enough data
Process Management
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
Not enough data
System Management
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Not enough data
Metrics
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Not enough data
Categories
Categories
Shared Categories
Luciq and Marker.io are categorized as Bug Tracking
Unique Categories
Luciq is categorized as Application Performance Monitoring (APM), Enterprise Feedback Management, Mobile App Debugging, Mobile Crash Reporting, and Session Replay
Marker.io has no unique categories
Reviews
Reviewers' Company Size
Luciq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Marker.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.6%
Information Technology and Services
8.3%
Financial Services
6.6%
Internet
4.4%
Consumer Services
3.5%
Other
53.7%
Marketing and Advertising
25.0%
Computer Software
25.0%
Information Technology and Services
13.9%
Financial Services
5.6%
Education Management
5.6%
Other
25.0%
Discussions
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 Comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 Comment
Official Response from Luciq
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 Comment
Official Response from Luciq
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
Is Marker io free?
1 Comment
NV
Yes, Marker.io comes with a 15-day free trial!
The trial includes unlimited projects, unlimited reporters, custom branding, console logs recordings, and...Read more
Which bug tracking tool is best?
1 Comment
NV
Bug tracking tools come with their own suite of features tailored to a certain organization type.
That’s why there’s no one best choice—you just have to...Read more
Marker.io has no more discussions with answers
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