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Compare Infobip and Kaleyra 
Featured Products
At a Glance
Market Segments
Mid-Market (41.8% of reviews)
Small-Business (38.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Infobip
Star Rating
(57)4.3 out of 5
Market Segments
Mid-Market (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfobipKaleyra
Star Rating
(14)4.5 out of 5
Market Segments
Small-Business (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KaleyraInfobip vs Kaleyra
- Reviewers felt that Infobip meets the needs of their business better than Kaleyra.
- When comparing quality of ongoing product support, reviewers felt that Kaleyra is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kaleyra over Infobip.
Pricing
Entry-Level Pricing
Infobip
No pricing availableKaleyra
No pricing availableFree Trial
Infobip
No trial information availableKaleyra
No trial information availableRatings
Meets Requirements
9.1
39
8.9
11
Ease of Use
9.0
40
8.9
11
Ease of Setup
8.7
24
8.6
6
Ease of Admin
9.0
23
8.3
5
Quality of Support
8.4
43
8.8
11
Has the product been a good partner in doing business?
8.5
24
Not enough data
Product Direction (% positive)
8.5
40
10.0
10
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
23
9.3
9
9.2
24
9.3
9
9.3
27
9.1
9
Support
9.1
30
9.3
9
8.7
21
8.7
9
8.4
31
9.1
9
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infobip and Kaleyra are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Infobip is categorized as Chatbots, WhatsApp Marketing, Transactional Email, and RCS Business Messaging
Kaleyra has no unique categories
Reviews
Reviewers' Company Size
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kaleyra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.5%
Information Technology and Services
10.9%
Banking
10.9%
Automotive
7.3%
Retail
5.5%
Other
50.9%
Health, Wellness and Fitness
21.4%
Education Management
21.4%
Food Production
14.3%
Retail
7.1%
Non-Profit Organization Management
7.1%
Other
28.6%
Discussions
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
Kaleyra has no discussions with answers
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