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Compare Infobip and Kaleyra 
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At a Glance
Market Segments
Mid-Market (42.6% of reviews)
Small-Business (38.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Infobip
Star Rating
(56)4.3 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfobipKaleyra
Star Rating
(14)4.5 out of 5
Market Segments
Small-Business (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KaleyraSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Infobip excels in Ease of Integration with a score of 9.3, while Kaleyra closely follows with a score of 9.4, indicating both platforms are highly compatible with existing systems.
- Reviewers mention that Infobip's Quality of Support is rated at 8.5, which is slightly lower than Kaleyra's 8.7, suggesting that users may find Kaleyra's support more responsive and helpful.
- G2 users highlight that Infobip offers superior Template Creation features, allowing for more customization options, while Kaleyra's offerings in this area are perceived as more limited.
- Users on G2 note that Infobip's API Call Speed is rated at 9.2, matching Kaleyra's score, indicating that both platforms perform well in this critical area for developers.
- Reviewers say that Kaleyra shines in Community Support with a score of 9.0, which is higher than Infobip's 8.7, suggesting a more engaged user community for troubleshooting and sharing best practices.
- Users report that Infobip's Product Direction is rated at 8.4, while Kaleyra boasts a perfect score of 10.0, indicating that users feel more confident in Kaleyra's future development and feature enhancements.
Pricing
Entry-Level Pricing
Infobip
No pricing availableKaleyra
No pricing availableFree Trial
Infobip
No trial information availableKaleyra
No trial information availableRatings
Meets Requirements
9.1
38
8.9
11
Ease of Use
9.0
39
8.9
11
Ease of Setup
8.8
23
8.6
6
Ease of Admin
8.9
22
8.3
5
Quality of Support
8.5
42
8.8
11
Has the product been a good partner in doing business?
8.6
23
Not enough data
Product Direction (% positive)
8.5
39
10.0
10
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
22
9.3
9
9.2
24
9.3
9
9.3
27
9.1
9
Support
9.1
30
9.3
9
8.7
21
8.7
9
8.6
30
9.1
9
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infobip and Kaleyra are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Infobip is categorized as Chatbots, WhatsApp Marketing, Transactional Email, and RCS Business Messaging
Kaleyra has no unique categories
Reviews
Reviewers' Company Size
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kaleyra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.8%
Information Technology and Services
11.1%
Banking
11.1%
Automotive
7.4%
Retail
5.6%
Other
50.0%
Health, Wellness and Fitness
21.4%
Education Management
21.4%
Food Production
14.3%
Retail
7.1%
Non-Profit Organization Management
7.1%
Other
28.6%
Discussions
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
Kaleyra has no discussions with answers
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