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Compare IBM Instana and SUSE Cloud Observability 
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At a Glance
Market Segments
Mid-Market (41.0% of reviews)
Enterprise (72.4% of reviews)
Entry-Level Pricing
Starting at $18.00
Pay As You Go 10 Hosts - A host is any physical or virtual OS instance that is observed in SUSE Cloud Observability. Some examples include a server, VM, EC2 instance or Kubernetes node. Per Month
IBM Instana
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansSUSE Cloud Observability
Star Rating
(30)4.5 out of 5
Market Segments
Enterprise (72.4% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go 10 Hosts - A host is any physical or virtual OS instance that is observed in SUSE Cloud Observability. Some examples include a server, VM, EC2 instance or Kubernetes node. Per Month
Free Trial is available
Learn more about SUSE Cloud ObservabilitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Instana excels in real-time monitoring with a score of 9.3, providing comprehensive insights into application performance, while SUSE Cloud Observability scores slightly lower at 8.7, indicating a more basic approach to real-time analytics.
- Reviewers mention that IBM Instana's multi-channel alerting feature, rated at 9.2, allows for effective incident management across various platforms, whereas SUSE Cloud Observability's alerting capabilities, rated at 8.0, may not offer the same level of flexibility and responsiveness.
- G2 users highlight that IBM Instana's dynamic transaction mapping feature, with a score of 8.4, provides detailed visibility into user transactions, which is a significant advantage over SUSE Cloud Observability's lower score of 7.0 in this area, suggesting less granularity in transaction insights.
- Users on G2 appreciate IBM Instana's AI/ML integration capabilities, scoring 8.7, which enhances predictive analytics and operational efficiency, while SUSE Cloud Observability's score of 8.1 indicates a more limited application of AI/ML technologies.
- Reviewers mention that IBM Instana's root cause identification feature is highly rated at 9.1, allowing for quick resolution of issues, compared to SUSE Cloud Observability's score of 9.6, which suggests it may have a slight edge in this critical area.
- Users say that IBM Instana's dashboards and visualizations are user-friendly and effective, scoring 8.6, while SUSE Cloud Observability's higher score of 9.1 indicates that it may provide a more intuitive and visually appealing interface for monitoring and reporting.
Pricing
Entry-Level Pricing
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
SUSE Cloud Observability
SUSE Cloud Observability (pay-as-you-go)
Pay As You Go
10 Hosts - A host is any physical or virtual OS instance that is observed in SUSE Cloud Observability. Some examples include a server, VM, EC2 instance or Kubernetes node. Per Month
SUSE Cloud Observability - built for AWS - gives you real time Kubernetes troubleshooting and guided insights.
- Unify, correlate and visual data across your entire stack
- Quickly find root cause and suggested issue causing the incident
- Reduce noise from alert storms
Free Trial
IBM Instana
Free Trial is available
SUSE Cloud Observability
Free Trial is available
Ratings
Meets Requirements
8.6
345
8.3
23
Ease of Use
8.6
358
8.5
26
Ease of Setup
8.9
196
7.1
21
Ease of Admin
8.4
128
7.9
18
Quality of Support
8.6
310
9.4
24
Has the product been a good partner in doing business?
8.5
128
9.5
20
Product Direction (% positive)
8.4
331
10.0
23
Features by Category
Functionality
9.2
20
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
8.8
18
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
13
Not enough data
8.8
13
Not enough data
8.7
13
Not enough data
8.6
13
Not enough data
8.8
12
Not enough data
8.5
13
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
131
8.8
11
8.4
121
7.9
11
8.9
129
8.3
12
8.7
133
8.7
13
9.7
6
Not enough data
Administration
8.6
126
8.2
11
8.7
104
8.6
6
8.5
100
8.1
8
9.4
6
Not enough data
Analysis
8.5
114
8.1
9
8.5
131
8.7
13
8.3
99
6.9
6
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
27
8.1
9
8.4
25
7.8
9
9.0
34
8.5
10
Issue Resolution
9.1
34
9.0
10
8.9
32
8.7
9
8.7
33
7.5
8
Management
9.0
33
9.0
10
8.9
33
7.5
10
8.7
30
7.2
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.7
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
Monitoring and Management
7.8
6
Not enough data
7.2
6
Not enough data
8.1
6
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Management
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
165
8.3
9
8.6
176
8.5
9
8.9
175
8.7
9
7.6
124
7.5
8
8.5
158
9.1
9
Response
8.5
170
9.1
9
8.4
166
8.8
8
8.1
155
8.9
9
Agentic AI - Application Performance Monitoring (APM)
7.0
10
Not enough data
8.0
10
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
7.4
11
Not enough data
Performance
8.3
139
7.2
6
8.4
154
7.5
6
Functionality
8.1
133
7.0
5
8.4
128
7.0
5
8.2
130
7.0
5
8.5
149
8.6
7
Alerts management
8.1
40
Not enough data
8.1
44
Not enough data
8.4
56
Not enough data
Monitoring
8.3
56
Not enough data
8.8
61
Not enough data
8.2
56
Not enough data
8.9
55
Not enough data
Automation
7.9
35
Not enough data
7.9
37
Not enough data
Analysis
8.2
54
Not enough data
8.1
45
Not enough data
8.6
60
Not enough data
8.5
41
Not enough data
Issue Resolution
8.5
52
Not enough data
7.6
44
Not enough data
8.2
46
Not enough data
Generative AI
8.7
10
Not enough data
Agentic AI - IT Alerting
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
8.8
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
6
Not enough data
Records
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Management
9.4
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
8.3
5
Not enough data
8.3
5
Not enough data
Categories
Categories
Shared Categories
IBM Instana and SUSE Cloud Observability are categorized as Observability Software, AIOps Platforms, Cloud Infrastructure Monitoring, Container Monitoring, and Application Performance Monitoring (APM)
Unique Categories
IBM Instana is categorized as Enterprise Monitoring, Hardware Monitoring, Database Monitoring, Website Monitoring, IT Alerting, Incident Response, Log Monitoring, Digital Experience Monitoring (DEM), and Server Monitoring
SUSE Cloud Observability has no unique categories
Reviews
Reviewers' Company Size
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SUSE Cloud Observability
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.8%
Computer Software
10.6%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.5%
Other
51.6%
Information Technology and Services
24.1%
Telecommunications
17.2%
Banking
17.2%
Financial Services
13.8%
Government Administration
6.9%
Other
20.7%
Alternatives
Discussions
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
SUSE Cloud Observability has no discussions with answers
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