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Compare IBM Cloud Pak for AIOps and OpenText Operations Bridge (OpsBridge) 
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At a Glance
Market Segments
Enterprise (39.3% of reviews)
Enterprise (93.8% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
IBM Cloud Pak for AIOps
Star Rating
(63)4.2 out of 5
Market Segments
Enterprise (39.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about IBM Cloud Pak for AIOpsOpenText Operations Bridge (OpsBridge)
Star Rating
(36)4.0 out of 5
Market Segments
Enterprise (93.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText Operations Bridge (OpsBridge)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText Operations Bridge excels in "Real-Time Monitoring" with its ability to provide constant monitoring and timely alerts, which reviewers say significantly enhances incident response times compared to IBM Cloud Pak for AIOps.
- Reviewers mention that IBM Cloud Pak for AIOps shines in "AI/ML Integration," with features like automated anomaly detection and predictive analytics, which users say help in proactive issue identification and resolution.
- G2 users highlight that OpenText Operations Bridge offers superior "Performance Monitoring" capabilities, particularly in resource utilization and performance baselines, while users on G2 note that IBM Cloud Pak for AIOps has a more robust "Cloud Cost Analytics" feature that aids in budget analysis.
- Users say that the "Alerts Management" in IBM Cloud Pak for AIOps is more versatile, allowing for multi-mode alerts and optimization alerts, which reviewers mention as a key differentiator when compared to OpenText Operations Bridge's alerting functionalities.
- Reviewers mention that OpenText Operations Bridge provides a more user-friendly experience in "Ease of Setup," with a score of 8.1, while IBM Cloud Pak for AIOps received a lower score of 7.9, indicating that users find OpsBridge easier to implement.
- Users report that the "Quality of Support" for IBM Cloud Pak for AIOps is rated higher at 8.4, with reviewers saying that the support team is responsive and helpful, whereas OpenText Operations Bridge received a lower score of 7.1 in this area.
Pricing
Entry-Level Pricing
IBM Cloud Pak for AIOps
No pricing availableOpenText Operations Bridge (OpsBridge)
No pricing availableFree Trial
IBM Cloud Pak for AIOps
No trial information availableOpenText Operations Bridge (OpsBridge)
No trial information availableRatings
Meets Requirements
8.8
32
7.9
12
Ease of Use
8.0
32
7.4
12
Ease of Setup
7.9
20
7.2
9
Ease of Admin
7.9
19
8.0
10
Quality of Support
8.4
31
6.5
12
Has the product been a good partner in doing business?
8.8
20
8.0
9
Product Direction (% positive)
7.3
26
7.1
12
Features by Category
Experience
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Agentic AI - Digital Experience Monitoring (DEM)
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Management
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Feature Not Available
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Feature Not Available
Performance
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Functionality
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Agentic AI - Database Monitoring
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Monitoring
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Administration
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Analysis
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Agentic AI - Cloud Infrastructure Monitoring
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AI Automation - Cloud Infrastructure Monitoring
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Functionality
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Management
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Not enough data
7.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - Cloud Management Platforms
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Monitoring
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Management Tools
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Generative AI
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Agentic AI - Incident Management
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Functionality
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Issue Resolution
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Management
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Generative AI
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Agentic AI - AIOps Platforms
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Functionality
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Management
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Agentic AI - Enterprise Monitoring
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Data Preparation
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Feature Not Available
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Analysis
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Feature Not Available
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Visualization
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Agentic AI - Log Analysis
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Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
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Monitoring
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Response
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Agentic AI - Application Performance Monitoring (APM)
Not enough data
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Performance
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Functionality
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Alerts management
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Monitoring
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Automation
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Analysis
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Issue Resolution
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Generative AI
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Agentic AI - IT Alerting
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Telemetry Collection & Ingestion - Observability
Not enough data
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Agentic AI - Observability Software
Not enough data
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Visualization & Dashboards - Observability
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Correlation & Root Cause Analysis - Observability
Not enough data
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Scalability & Ecosystem Integration - Observability
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AI Features - Observability
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Management
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Organization
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Development
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Categories
Categories
Shared Categories
IBM Cloud Pak for AIOps and OpenText Operations Bridge (OpsBridge) are categorized as Application Performance Monitoring (APM)
Unique Categories
IBM Cloud Pak for AIOps is categorized as Other IT Management, Container Management, and Cloud Management Platforms
OpenText Operations Bridge (OpsBridge) is categorized as AIOps Platforms, Enterprise Monitoring, Database Monitoring, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, Incident Management, and Observability Software
Reviews
Reviewers' Company Size
IBM Cloud Pak for AIOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Operations Bridge (OpsBridge)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.3%
Computer Software
14.3%
Telecommunications
10.7%
Management Consulting
8.9%
Banking
5.4%
Other
46.4%
Retail
31.3%
Apparel & Fashion
18.8%
Banking
12.5%
Telecommunications
6.3%
Pharmaceuticals
6.3%
Other
25.0%
Alternatives
Discussions
IBM Cloud Pak for AIOps has no discussions with answers
OpenText Operations Bridge (OpsBridge) has no discussions with answers
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