# OpenText Operations Bridge (OpsBridge) Reviews **Vendor:** OpenText **Category:** [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring) **Average Rating:** 4.0/5.0 **Total Reviews:** 36 ## About OpenText Operations Bridge (OpsBridge) Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system, database, application, or service on all data types. With industry-leading AIOps capabilities, including event consolidation engines and noise reduction technology, it uniquely integrates end-to-end service awareness with rule and machine learning-based event correlation capabilities. Problems identified using a Vertica big data lake and machine learning, for example, to identify significant logs, can be manually or automatically remediated with flexible runbook automation and orchestration. These capabilities also apply to over 200 integrations with third-party tools and technology stacks. Executive stakeholders gain actionable insight on any device that has a browser with tailored dashboards showing vital status, business, and IT KPIs. Hybrid Cloud Monitoring for the Digital Enterprise Hybrid IT has quickly become the new normal, and IT operations teams are expected to offer both cloud and on-premises infrastructure options, whichever best meets the needs of the application or service. IT operations teams must adapt to new technologies, adopt new cloud vendors and other services chosen by the business, and monitor new applications and application releases with increasing frequency. OpenText™ OpsBridge exploits all AIOps capabilities to consolidate and analyze all your data. It reduces event volumes, isolates root-cause, and provides chatbots for ChatOps. It includes automation to remediate problems quickly while reducing human error with over 8000 provided runbook – or you can build your own. Deliver What the Business Needs When It Needs It Designed to deliver real business value, OpenText™ OpsBridge integrates all your tools and automates manual tasks. It focuses operations teams on the business services and users being impacted by automatically identifying root cause faster than ever before possible. Built-in AIOps intelligent analytics drives historical analysis, applying machine learning and 50+ patented algorithms to logs, events, metrics, and topology, which is so much more powerful than search alone. Key Benefits - Increased effectiveness (time, money, resources) of tools and services - Reduced effort and time to process service requests and resolve problems - Confidence from the lines of business in IT’s ability to deliver consistent, compliant services - Business needs and strategy that are on time and budget, and in stronger collaboration with IT - Reduced business risk, better service price performance, and accelerated time-to-market for new services Key Features - Automated Hybrid IT Discovery and Monitoring: Discovery and monitoring consolidates and exploits all your data types (events, metrics, logs, and topology) within a dynamically updated and accurate model. It shows the impact of incidents, ensuring no new service goes overlooked with dynamic top-down and bottoms-up service modeling and with monitoring automation. Aggregate all our your Hybrid IT resources into a single view with 200+ technology integrations. OpsBridge solution templates and management packs provide in-depth domain-specific monitoring, including infrastructure, databases, Microsoft environments, SAP environments, middleware, cloud, big data, application platforms, automation, load balancers, and web servers. The data is integrated into collect once store one technology (COSO), a containerized common data collection and storage for real-time streaming data ingestion and processing. - Consolidate Data and Reduce Noise: IT experts advise that the application of common data ingestion and algorithmic Big Data driven analytics to all your data is the key to improving service excellence. OpsBridge includes analytics and incorporates 50+ patents for high-speed, high-volume data analysis. Automated log, metric, and event analysis, plus anomaly detection, proactively alerts operators to abnormal activity and uncovers the most relevant insights from hundreds of millions of records to help your team better prioritize. With “time machine” replay, which correlates disparate data over any time range and in relation to topology graphs, users can visualize with ease when the problem started and find the offending resource. To enhance your control of virtualized resources and dynamically changing workloads, OpsBridge proposes optimized recipes for your resources. These recipes give you the ability to visualize resources, forecast their allocation impact, and master costs to set the right level of service. - Automated AIOps: OpsBridge incorporates all 11 AIOps capabilities, from agent-based intelligence and real-time performance analytics to multi-mode stream-based and topology-based correlation of event streams over time and across dependencies. - Robotize Processes and Remediation: With more than 8,000 runbooks to choose from, including hundreds of out-of-the-box integrations to popular IT Service Management tools, OpsBridge simplifies and accelerates the automation of tasks such as remedial actions, notifications, and recovery procedures. Orchestration of complex and conditional execution and rollback provides the means to strengthen compliance, remove manual errors, and develop IT Process Automation (ITPA) to slash costs and drive compliance, releasing rare resources for more critical business priorities. Adapting to changing circumstances is a core requirement for an agile organization. That’s the DevOps methodology, and OpsBridge supports it with: \> A dynamically updating model that reflects the deployment of new application and infrastructure instances, automatically activating the required monitoring. \> Robotized features for ChatOps-based collaboration across teams and tools such as Sitescope, OpsBridge Reporter and Operations Orchestration \> Automated tasks capture and share vital production information to the extended teams, as well as activating alternative configurations to keep your business on track. - Analyze Application Health: OpsBridge provides probes dispersed across the world to measure service quality, control SLAs, and application health. That data is also fed to COSO, processed by the AIOps based analytics, and shown in reports and dashboards. - Customize Dashboards and Reporting: The Business Value Dashboard (BVD) can exploit all the status and KPI data at your disposal to provide a TV-like, live channel of business and IT news that the BVD “paints” onto any device with a browser. BVD software can display online information—such as internet news feeds, live programs, and streaming videos—in views developed using popular office tools. BVD can consume historical data stored in COSO, preprocessing, and analyzing that data before being displayed for reporting. OpsBridge Performance Engine and BVD provide highly scalable, real-time performance collection, analysis, and graphing for hundreds of metrics and consume data from COSO. You can build and combine different metrics and IT status information into powerful dashboards you can quickly tailor into domain-specific or contextually-specific dashboard mashups. Supported Technologies Management Packs are domain-specific add-ons to OpsBridge that provide pre-programmed intelligence for that domain, domain-specific reports, and correlation rules. Full details are available here: https://www.microfocus.com/media/data-sheet/operations\_bridge\_ds.pdf - Infrastructure AIX CentOS Cluster Debian HPE-UX HyperV IBM LPAR KVM Oracle Enterprise Linux RedHat Solaris Solaris Zone SUSE Ubuntu VMware vSphere Windows XEN - Databases Cassandra Couchbase Apache CouchDB Informix Marklogic Microsoft SQL Server MongoDB MySQL Oracle Database Oracle RAC PostgreSQL Riak SAP Sybase ASE - Microsoft Environments Microsoft Active Directory Microsoft Azure Microsoft Exchange Server Microsoft IIS Microsoft SharePoint Server Microsoft Skype for Business - SAP Environments SAP SAP HANA - Middleware Apache ActiveMQ Apache Kafka Apache Tomcat Apache Web Server Glassfish IBM WebSphere Application Server iPlanet JBoss Memcached Oracle Weblogic Application Server Rabbit MQ Redis Varnish - Cloud Amazon Services (EC2, EBS, ECS, Dynamo DB, Beanstalk Services, AWS Service Status, RDS, ASG, ELB, SQS, RedShift, KMS, S3, AWS Billing, AWS Service Health Dashboards) Microsoft Azure (Azure Data Factory, Azure Data Lake, Virtual Machines, Azure SQL, Storage Account, Azure App Service Plan, Azure Web Apps, Azure Active Directory Discovery, Activity Logs, Windows Activity Logs hosted on the Azure environment, Azure Load Balancer, Multi-instance support for Storage account service) Google Cloud Platform OpenStack Kubernetes - Big Data Apache Falcon Apache Flume Apache Oozie Apache Spark Apache Storm Apache Zookeeper Hadoop (Apache, Cloudera distributions) HBase Micro Focus Vertica Database Solr - Application Platforms Docker (certified) Node.js - Automation Chef Jenkins - Generic BIND DHCP File Change Monitor FTP server Generic SMTP JMX Microsoft .NET OpenSSH Perfmon SNMP - Load Balancer HAProxy Nginx - Partner IBM AS/400 IBM DB2 IBM Mainframe - Web Server gUnicorn HTTP Lighttpd - Others Github Postfix - Integrations are connectors to other tools that bring in their data for display and analysis: Ambari AppDynamics Aternity BMC Impact Manager BMC Remedy CA Spectrum Cherwell ITSM CollectD DynaTrace APM (Compuware) Dynatrace Data Center RUM (Do IT WiSE) Dynatrace Data Center RUM (J9) Dynatrace Synthetics (Do IT Wise) ExtraHop Networks Helion Monasca HEP OneView HPE Systems Insight Manager IBM NetCool IBM Tivoli (J9) OpenText™ APM OpenText™ AppPulse Active / Mobile OpenText™ ArcSight Logger / ESM OpenText™ AppManager OpenText™ Network Node Manager i (NNMi) OpenText™ Operations Manager for UNIX OpenText™ Operations Manager for Windows OpenText™ Service Manager OpenText™ Universal CMDB Microsoft SCOM Nagios New Relic Nutanix Oracle Enterprise Manager Propel Service Exchange RemedyForce / Salesforce SAP Solution Manager Service Anywhere ServiceNow (AppLink) ServiceNow (Do IT WiSE) Solarwinds Network Performance Monitor Solarwinds Server and Application Monitor Splunk VMWare vCenter Operations Manager VMware vRealize Operations (VROPS) xMatters Zabbix Zenoss ## OpenText Operations Bridge (OpsBridge) Pros & Cons **What users like:** - Users appreciate the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency. (1 reviews) - Users appreciate the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency. (1 reviews) - Users appreciate the **powerful monitoring capabilities** of OpenText OpsBridge, simplifying infrastructure oversight and enhancing efficiency. (1 reviews) - Users value the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency. (1 reviews) **What users dislike:** - Users report **delay issues** with unresolved tickets, leading to frustration and undermining the effectiveness of the OpsBridge tool. (1 reviews) - Users face significant **delays in support response** , often leaving issues unresolved for extended periods, frustrating their experience. (1 reviews) - Users report **logging issues** with the support team, often leading to unresolved tickets and wasted time. (1 reviews) - Users express frustration with the **poor support team** , as many tickets remain unresolved for extended periods. (1 reviews) - Users report **poor customer support** , with unresolved tickets and irrelevant requests wasting valuable time. (1 reviews) - Service Delays (1 reviews) - Ticketing Issues (1 reviews) - Time-Consumption (1 reviews) - Time Management (1 reviews) ## OpenText Operations Bridge (OpsBridge) Reviews ### 1. Inexperienced support team **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about OpenText Operations Bridge (OpsBridge)?** A powerful infrastructure monitoring tool **What do you dislike about OpenText Operations Bridge (OpsBridge)?** "The support team is poor; most tickets remain unresolved even after being dragged on for more than a month. They simply waste our time by asking us to upload unnecessary logs that are irrelevant to the issue. The funny thing is that even if you open a ticket just to understand how to do something, they end up asking for logs. Trust me, a critical ticket once lay untouched for more than five days. The OBM tool is great, but it is losing its sheen due to the inexperienced support team. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** It's a monitoring tool ### 2. Streamlining IT Operations with Micro Focus Operations Bridge (OpsBridge) **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham D. | Quality Test Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Users particularly value OpsBridge's capacity to combine data from several sources and present a single, comprehensive picture of an organization's IT infrastructure. This facilitates the prompt identification and resolution of problems by IT teams, minimising downtime and enhancing overall IT operations performance. OpsBridge also gives IT teams the ability to proactively identify potential issues and take corrective action before they worsen. These advanced analytics capabilities include machine learning and AI. This helps to increase IT efficiency and minimise the workload on IT employees. The adaptability and scalability of OpsBridge are further benefits. It is the perfect answer for businesses with complex and varied IT environments since it can be readily integrated with other IT tools and technologies. Also, it is ideal for little businesses as well as larger ones and can scale to meet their demands. Users often like OpsBridge's extensive features since they make IT operations simpler and raise the efficacy and efficiency of IT teams as a whole. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** It's important to keep in mind that OpsBridge could have some restrictions or difficulties, just like any other software solution. For instance, if a user has a complicated IT infrastructure with many different systems and apps, they may find the initial setup and configuration to be difficult. In addition, some users have complained that the user interface is less understandable and user-friendly than those of other IT operations management products. Yet, this is arbitrary and may change based on personal preferences and background. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Many issues with IT operations management are resolved by OpsBridge, especially in large and complex IT settings. The following are a some of the frequent issues that OpsBridge assists in solving: IT infrastructure is frequently managed by separate teams or departments, each of which makes use of a different set of tools and technologies, in siloed IT systems. This can result in a lack of visibility into the overall IT environment, which makes it challenging to quickly identify and address problems. OpsBridge assists in combining data from several platforms to present a uniform, single view of IT infrastructure. Reactive problem-solving: Conventional tools for IT operations management put the emphasis on spotting and responding to problems as they arise. OpsBridge, on the other hand, use cutting-edge analytics and machine learning to proactively spot possible issues before they worsen. This lessens downtime and enhances the effectiveness of IT operations as a whole. OpsBridge may help organisations in a variety of ways by tackling various issues, such as: Enhanced productivity: OpsBridge assists in streamlining IT processes, lessening the workload on IT employees and enhancing productivity in general. Faster issue resolution: OpsBridge gives users a consolidated, single picture of IT infrastructure, making it simpler to locate and swiftly fix problems. Increased reliability and performance: OpsBridge helps to increase the reliability and performance of IT infrastructure by proactively recognising and correcting possible problems, which reduces downtime and enhances user experience. ### 3. Micro focus - operation manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2022 **What do you like best about OpenText Operations Bridge (OpsBridge)?** The environment it has is very user friendly which makes every action clear and easy. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** During the daylight changes of Munich timing, the timing differed while placing servers in maintenance mode. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Alert incident creation, alert suppression, server suppression, server maintenance. ### 4. Overall excellent engagement with MF **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** On time response and experienced resource availability **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Response time of P1 should be a bit less **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** Very good products and good support **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Monitoring of IT infrastructure and availability report of Critical servers ### 5. Micro Focus Operations Bridge provides automated solution using machine leaning & analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Soubhagya S. | System Administrator , Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** By using machine learning and analytics it provides faster resolution by reducing critical events and also helps to find out the root cause behind it and gives the solution for it, which i like the best about. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Though it has so many pros but still there are few cons like their approach towards integration with open source is still not there and applications which are selling currently are in high market price as compare to others. **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** For those who are looking forward to it i will recommend that till now its the best solution which provides automated solution using machine leaning & analytics.It helps to find a root cause behind a problem, provides the best solution idea for it as well. It really saves a lot of time. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** In my day to day work by the help of opsbridge its now easier for me to find a solution .It helps me a lot to find a root cause behind an issue and provides me best resolution for that. ### 6. Monitor your environmets with using MF OMi **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** With using Micro Focum OMi, you can integrate all Micro Focus Product. for example, you can integrate MF OMi, MF SiteScope, MF NNMi and MF OO on your OpsBridge. you can monitor all alerts at the same screen. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** The product is good but support is really bad. Micro Focus Support team is not good. If you can open a case, no one serve good solution. The support engineers want the logs only and they can not do anything **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** If they want to collect and see all alert at the same dashboard, they can use OMi **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** we can collect all our alert on one ObsBrigde dashboards with using Micro Focuc OMi. ### 7. One of the best for advance moniteri **Rating:** 4.0/5.0 stars **Reviewed by:** Abhishek P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Micro focus operation bridge is one for the best product for AI monitoring and analysis. Besides that it provide synchronization with CMDB **What do you dislike about OpenText Operations Bridge (OpsBridge)?** The main drawback is the user interface . It is not up to the mark and way more complex for a less experience users. **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** The product is good with its performance but the team should improve the user interface. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** I have mainly used this suite for Monitoring and analysis for my application ### 8. Nice monitoring tool provides sophisticated data collection and collates specific information. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** In addition to consolidating performance data and metrics from multiple domain-focused collectors, OBR also collects and collates specific information on the relationships between the IT elements and the business services. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** it cannot be used for cross platform monitoring, integration with third party software's like Service Now, CLIP etc **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** NA **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** We have been monitoring all aspects of our systems. We have also configured capacity report scheduling in OBR. Main issues comes with user interface. User interface is not user friendly. Best part of the product is the performance. ### 9. Best for advance monitering and monitoring **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Micro Focus Ops Bridge's biggest strength is AI monitoring and analysis from events from different sources. Also it has features for google cloud platform that is also very helpful **What do you dislike about OpenText Operations Bridge (OpsBridge)?** The main issue with the product is it removed dependency from Java Technology and the user interface is very complex even for experienced resources. **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** Its one of the best product for Monitoring but the team should pay attention on User interface. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** This product is very effective for AI monitoring and analysis. In new release it has added with some new features which can solve a lots of business problems. ### 10. Monitoring that you can trust blindly **Rating:** 5.0/5.0 stars **Reviewed by:** Santanu S. | System administrator, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Monitoring configuration is so simple and reliable. Fault tolerant system. Ease of use the tool amazed me. Superlative monitoring features. Compatible with new technologies. Great support provided by team. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** User interface is complex could have been simple and user friendly, otherwise everything is perfect in this monitoring tool. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Server side monitoring, monitoring of system. Environmental data centre devices monitoring. Website downtime monitoring. Reporting of all the server performance. ### 11. Micro focus OpsBridge Reviews **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Fully automated monitoring is the best part along with easy and smooth configuration. This is highly reliable with lovely performance. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** The GUI could be better and flexible. This could be more efficient to the end user for their daily uses to handle the tool. So expect more user friendly User interface for next release onward. **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** Recommendation is expecting much more user friendly GUI to use this product more popular and flexible to all. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** This tool is basically for monitoring, so we can check the best performance monitoring of the resources , automation service and ease recovery process with this tool. ### 12. one stop solution for every monitoring needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** We have configured our infrastructure monitoring, service monitoring along with the process monitoring which is the best to set up in Ops Bridge. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Can't integrate with 3rd party products. It has the provision to integrate with only its own productys. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Report customization in Operation bridge reporter. We have scheduled the reports in OBR so it will be sent to the respective users. ### 13. Yes We Like It **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** It has helped to increase my focus time for sure. I am able to keep track of and monitor my daily activities, which sharpens my time management skills. I love that I am able to customize my dashboard to reflect the tools I utilize most often. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** I feel like the dashboard could use a little more work. i also dislike how you have to purchase more tools in order to complete the tasks needed. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** How to get our renewals our more efficiently and proactively. Helps us to keep up with daily activity and to monitor specific contracts. Very easy user face as well. ### 14. Good product but support is bad **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** TBEC functionality Dashboards and open options for any 3rd party integration **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Use of Monitoring Automation Disconnect between product development team for agents, management pack and OMi **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Event corelation and integration with 3rd party products ### 15. Versetile and reliable monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Suryadeepa D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** This tools is so easy to configure, simple user interface, automation for most of the alert that can bring the environment down. Reporting and alerting is perfect. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Cross platform support is bit problematic and support is time consuming. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Server system monitoring, environmental monitoring,application performance monitoring. Reporting of tools and systems ### 16. Smooth and reliable monitoring of system **Rating:** 4.5/5.0 stars **Reviewed by:** Sourav S. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** It's easy to use easy to configure. Fault tolerant system with very less down time. Reliable and super smooth monitoring. Great support provided. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** To me the user interfaces is Little bit complex and laggy. This can be even better. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** System and server monitoring, environmental monitoring. Server uptime monitoring, site scope monitoring. ### 17. Quick and wonderful support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** I liked the knowledge base they have and the prompt response. Not only that, the way the issue is handled to closure is marvelous. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** As per me the high priority incidence response should be lesser. **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** Please use it to know more about it **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** I am monitoring my entire IT infrastructure along with the precision they provide. Real time response is an added benefit. ### 18. Simplified reliable monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Aryan R. | System Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Consolidating data, easy to configure, dash boarding and reporting is smooth, it is highly reliable and handy. User interface is simple and well responsive **What do you dislike about OpenText Operations Bridge (OpsBridge)?** sometimes automating monitoring slips a bit, cross platform use is a bit tough i feel **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** IT discovering and monitoring, consolidating data, server environmental monitoring, analyzing application and website health ### 19. Charismatic Tool for monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** This tool is very much reliable and easy to use. This is the best cost efficient tool that you can get. The ease of operations has made this tool acceptable to all the administrators. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** The main disadvantage of this tool is that it cannot be used for cross platform monitoring. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** This tool is used for monitoring all systems across DC. The GUI is very simple to use and so we are able to monitor all alerts with ease. ### 20. MF Review **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua P. | Sales Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Ease of working with the team. We buy through Arrow so the team is great about working with all parties to get us best possible price. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Changing from SAIDs to Customer Sub Names is confusing **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Ongoing Support from HPE ### 21. Blend of Monitoring and Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** It is so compact and crisp and provides excellent exposure for both Monitoring and Reporting. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Cannot integrate with 3rd party software. **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** Surely, I would like to recommend others to use this product. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Monitoring and Reporting. ### 22. My Project POC **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** This is the best suite for some of my application's Business AI analysis and monitoring **What do you dislike about OpenText Operations Bridge (OpsBridge)?** we need to have database software licenses for OpsBridge. And user interface is not up to mark. **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** team should consider on improvement of User interface and licencing constraints **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Monitoring and Analysis of My application's Artificial Intelligence logic. ### 23. One stop solution for all infrastructure monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** AIOps analytics, Dashboards and reporting **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Limited scope for integration with 3rd party softwares. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Overall Infrastructure Monitoring and Dashboard. Benefits : Cost savings, Precise monitoring, AI based analytics ### 24. Business report just got simpler **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Analytics, predictive capacity reporting and business inteligence **What do you dislike about OpenText Operations Bridge (OpsBridge)?** For small sized organization the license cost is expensive **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Server availability and capacity reporting ### 25. The King of Monitoring tools **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Automating the service discovery, OS level and infrastructure services monitoring. It also integrates with other Microfocus products. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Integration with non Micro-Focus products. **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** It can make ways for integration of out side products. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** We have automated our whole monitoring structure and also been getting excellent support for any kind of issues during operation. Continuously monitor the application health and avoided any kind of SLA breach. ### 26. Good Monitoring Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Swaranava D. | System tool administrator, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Easy to use, easy to setup. Good customer support. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Cross platform support is less for applications. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Server monitoring, system monitoring. Capacity monitoring. ### 27. Best out of the rest **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** It was easy when we have tried to set it up correctly. Whenever we need any support from the team we have received it. We can trust this tool as likely as possible. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** It was not easy for us to configure new cross platform software in the system. This could be improved **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Server administration , system monitoring, environment monitoring ### 28. The leading monitoring tool in market **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** It provides a wide range of monitoring which includes infrastructure monitoring, service monitoring, process monitoring and also we can create the policies for customized monitoring. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** It can integrate with only it's own group of products not with any 3rd party application. **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** Great tool for monitoring and report generation **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Monitoring along with report scheduling. ### 29. Best suite for all monitoring issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** We can monitor like every aspects of our system through Operation Bridge, be it service monitoring or process monitoring or os level monitoring. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Limitation in customizing the reports in Operation Bridge Reporter **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** Nice suite for all your monitoring worries. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** We have been monitoring all aspects of our systems. We have also configured capacity report scheduling in OBR. ### 30. Reviewing a monitoring package **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Monitoring everything through Operation Bridge with the ability to schedule reports through OBR like system utilization report, memory utilization monitoring **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Integration with third party servers require more clarification **Recommendations to others considering OpenText Operations Bridge (OpsBridge):** A very convenient tool for monitoring configuration **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Had monitored all aspect of our system and also configured capacity report scheduling ### 31. Fabulous in monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** It's easy to use and easy to configure, we can rely on it for all forms of monitoring, great customer support **What do you dislike about OpenText Operations Bridge (OpsBridge)?** I think cross software use is a bit difficult for this tool. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Server monitoring, system monitoring, environmental monitoring, health check monitoring ### 32. Simple yet precise monitoring tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** User friendly. Awesome interface. Great support from the team. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** I am yet to find a drawback. May be the cross platform usage should have more enhanced. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Server Monitoring, system monitoring, environment. ### 33. one stop solution for all your monitoring need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Great UI, Easy to use. Easy to setup, reliability, great support. AI based analytics **What do you dislike about OpenText Operations Bridge (OpsBridge)?** There are some problems while configuring with cross platform software. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Overall infrastructure monitoring and reporting. ### 34. Smooth Monitoring with Micro Focus **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** User interface, easy to use, easy to configure, reliable, great support. **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Not have support for some of the software. **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Server monitoring, tools monitoring, environmental monitoring ### 35. Works but needs updating **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Centralized location for alerts and flexible with rules **What do you dislike about OpenText Operations Bridge (OpsBridge)?** Lack of integrations with newer products such as New Relic **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Centralized Alerting ### 36. OpsBridge is all under one roof tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2019 **What do you like best about OpenText Operations Bridge (OpsBridge)?** Hybrid Cloud Monitoring for the Digital Enterprise **What do you dislike about OpenText Operations Bridge (OpsBridge)?** incompatibility with legacy tools/softwares **What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you?** Incident management, monitoring, performance management. ## OpenText Operations Bridge (OpsBridge) Discussions - [What is Micro Focus Operations Bridge (OpsBridge) used for?](https://www.g2.com/discussions/what-is-micro-focus-operations-bridge-opsbridge-used-for) - [View OpenText Operations Bridge (OpsBridge) pricing details and edition comparison](https://www.g2.com/products/opentext-operations-bridge-opsbridge/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+07%3A42%3A09+-0500&secure%5Bsession_id%5D=73c61f74-4cac-4a2e-a1ec-3f3fed42bf46&secure%5Btoken%5D=3cbc997b7a965fb67816af28768f9b41e7bd609c3d06cd1e17db7ee27d4bc471&format=llm_user) ## OpenText Operations Bridge (OpsBridge) Features **Experience** - Real-Time Monitoring - Session Replay - Behavioral Analysis **Functionality** - Monitoring - Alerting - Logging - Response Time - Reporting - Data Visualization **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring **Functionality** - Diverse Systems Monitoring - Real-Time Analytics - Observability - AI/ML Integration **Data Preparation** - Data Sources - Indexing - Data Blending **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Alerts management** - Multi-mode alerts - Opimization alerts - Incident alerts **Generative AI** - AI Text Generation **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Digital Experience Monitoring (DEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Alerts **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Management** - Single Pane of Glass - Dashboards and Visualization - Performance Baselines - Alerting **Analysis** - Detect Anomalies - Metric and Event Data - Search - Alerts - Live Tail **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Monitoring** - Resource utilization - Real-time monitoring - Performance baseline - API monitoring **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Database Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Automation** - Resolution automation - Automation **Performance** - Uptime Monitoring - Performance Monitoring - Issue Tracking - Resource Monitoring **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Visualization** - Dashboards - Data Discovery **Generative AI** - AI Text Generation - AI Text Summarization **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Enterprise Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Search - Reporting - Visualization - Track trends **Generative AI** - AI Text Generation - AI Text Summarization **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Log Analysis** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Issue Resolution** - Root cause identification - Resolution guidance - Proactive identification **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top OpenText Operations Bridge (OpsBridge) Alternatives - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,231 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) - 4.3/5.0 (335 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (692 reviews)