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Compare HxGN EAM and ServiceChannel 
Featured Products
At a Glance
Market Segments
Enterprise (51.4% of reviews)
Enterprise (59.4% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
HxGN EAM
Star Rating
(41)4.2 out of 5
Market Segments
Enterprise (51.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about HxGN EAMServiceChannel
Star Rating
(118)4.0 out of 5
Market Segments
Enterprise (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceChannelHxGN EAM vs ServiceChannel
When assessing the two solutions, reviewers found HxGN EAM easier to use and administer. However, reviewers preferred the ease of set up, and doing business with ServiceChannel overall.
- Reviewers felt that HxGN EAM meets the needs of their business better than ServiceChannel.
- When comparing quality of ongoing product support, reviewers felt that ServiceChannel is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ServiceChannel over HxGN EAM.
Pricing
Entry-Level Pricing
HxGN EAM
HxGN EAM
Contact Us
HxGN EAM is licensed by named user and provides full access to both the desktop application and mobile apps. It includes 20+ advanced modules out of the box for comprehensive asset management and maintenance execution.
- HxGN EAM Desktop Application – Comprehensive asset, work, procurement, safety, and project management tools.
- HxGN EAM Mobile Apps (Digital Work, Mobile Offline) – Native mobile apps for work execution, inspections, and inventory management with online/offline support.
- Python Studio – Integrated development environment for writing, managing, and executing Python scripts for automation and data science tasks.
ServiceChannel
No pricing availableFree Trial
HxGN EAM
No trial information availableServiceChannel
No trial information availableRatings
Meets Requirements
8.5
24
7.6
96
Ease of Use
8.1
32
7.5
99
Ease of Setup
6.7
23
7.6
56
Ease of Admin
8.3
13
8.0
48
Quality of Support
7.7
23
7.8
93
Has the product been a good partner in doing business?
7.8
15
8.2
48
Product Direction (% positive)
7.5
23
7.8
95
Features by Category
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Asset Tracking
Not enough data
Not enough data
Monitoring
8.3
8
Not enough data
7.9
8
Not enough data
7.3
5
Not enough data
Analytics
7.9
8
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
Agentic AI - Asset Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
6.0
10
Not enough data
6.8
10
Not enough data
5.8
11
Platform Performance
Not enough data
5.9
11
Not enough data
6.5
10
Platform Functionality
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
7.0
9
Platform Additional Functionality
Not enough data
6.5
9
Not enough data
7.2
9
Not enough data
6.7
9
Generative AI
Not enough data
Not enough data
Asset Definition
8.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
Asset Tracking
7.9
7
Not enough data
8.6
7
Not enough data
8.3
6
Not enough data
Inventory
8.8
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
Depreciation
7.5
8
Not enough data
8.5
8
Not enough data
6.4
6
Not enough data
7.4
7
Not enough data
Maintenance
9.2
8
Not enough data
8.6
7
Not enough data
6.9
7
Not enough data
9.0
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
Field Service
7.7
8
Not enough data
7.5
8
Not enough data
7.5
6
Not enough data
Monitoring
8.3
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Contract & Warranty
8.1
6
Not enough data
8.1
7
Not enough data
7.5
6
Not enough data
Analytics
8.3
8
Not enough data
9.0
7
Not enough data
8.1
7
Not enough data
Integration
7.9
8
Not enough data
7.5
6
Not enough data
7.1
7
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
Not enough data
Multichannel inventory management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
3PL inventory management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Infrastructure Asset Management
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
7.8
10
Facility Management Platform Features
Not enough data
8.2
34
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
18
Not enough data
7.9
30
Not enough data
7.7
35
Not enough data
Feature Not Available
Not enough data
7.4
35
Not enough data
7.6
26
Not enough data
7.6
27
CMMS Platform Features
Not enough data
8.7
9
Not enough data
7.7
10
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
8.0
9
Not enough data
7.8
9
Categories
Categories
Shared Categories
HxGN EAM and ServiceChannel are categorized as Enterprise Asset Management (EAM) and Asset Tracking
Unique Categories
HxGN EAM is categorized as Infrastructure Asset Management, Asset Performance Management, and Inventory Control
ServiceChannel is categorized as Contractor Management, ServiceNow Store Apps, CMMS, and Facility Management
Reviews
Reviewers' Company Size
HxGN EAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceChannel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
14.3%
Hospital & Health Care
11.4%
Utilities
8.6%
Oil & Energy
8.6%
Computer Software
8.6%
Other
48.6%
Retail
23.8%
Facilities Services
13.3%
Construction
9.5%
Apparel & Fashion
7.6%
Restaurants
6.7%
Other
39.0%
Discussions
HxGN EAM has no discussions with answers
ServiceChannel has no discussions with answers
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