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Compare Housecall Pro and Kickserv 
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At a Glance
Market Segments
Small-Business (94.7% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
Starting at $60.00 Per Month
Housecall Pro
Star Rating
(201)4.3 out of 5
Market Segments
Small-Business (94.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00 1 Users
Free Trial is available
Browse all 3 pricing plansKickserv
Star Rating
(175)4.5 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $60.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kickserv excels in its Customer Profiles feature, scoring 9.6, which allows for detailed tracking of customer interactions and preferences, while Housecall Pro, with a score of 8.6, offers a less comprehensive approach to customer management.
- Reviewers mention that Kickserv's Quality of Support is rated at 9.1, indicating a strong commitment to customer service, whereas Housecall Pro's support rating of 8.8 suggests room for improvement in responsiveness and assistance.
- G2 users highlight Kickserv's superior Field Scheduling capabilities, scoring 9.4, which facilitates efficient job management, compared to Housecall Pro's score of 8.6, which may not meet the needs of users requiring robust scheduling tools.
- Users on G2 appreciate Kickserv's Estimates and Invoicing feature, rated at 9.3, for its ease of use and effectiveness, while Housecall Pro's score of 9.0 indicates it may not be as user-friendly or feature-rich in this area.
- Reviewers say that Kickserv's Generative AI Text Summarization feature is rated at 9.5, providing valuable insights and efficiency, whereas Housecall Pro's score of 7.8 suggests it may lack the same level of sophistication in AI capabilities.
- Users report that Kickserv's Appointment Follow-Up feature, with a score of 9.2, is particularly effective in enhancing customer communication, while Housecall Pro's score of 8.7 indicates it may not offer the same level of engagement post-appointment.
Pricing
Entry-Level Pricing
Housecall Pro
Basic
Starting at $59.00
1 Users
Solutions to optimize and streamline your business.
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching
Kickserv
START
Starting at $60.00
Per Month
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders
Free Trial
Housecall Pro
Free Trial is available
Kickserv
Free Trial is available
Ratings
Meets Requirements
8.6
168
8.4
165
Ease of Use
8.9
169
8.9
166
Ease of Setup
8.8
124
8.9
102
Ease of Admin
9.0
113
9.1
98
Quality of Support
8.7
162
9.2
161
Has the product been a good partner in doing business?
8.9
112
9.1
96
Product Direction (% positive)
8.8
169
8.9
165
Features by Category
Collection
7.8
21
Not enough data
8.7
21
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.3
20
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
8.5
20
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Use Cases
7.8
20
Not enough data
7.7
20
Not enough data
8.8
20
Not enough data
Administration
7.3
20
Not enough data
7.4
20
Not enough data
7.6
20
Not enough data
7.6
20
Not enough data
7.7
19
Not enough data
Display Options
7.4
19
Not enough data
7.6
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
Generative AI
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.1
42
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
Settings
8.9
38
Not enough data
8.8
35
Not enough data
8.6
37
Not enough data
Personalization
8.7
38
Not enough data
8.5
36
Not enough data
Integrations
8.4
38
Not enough data
8.1
34
Not enough data
9.0
40
Not enough data
7.1
30
Not enough data
8.4
38
Not enough data
Generative AI
8.0
27
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
9.2
17
Not enough data
9.6
17
Not enough data
9.5
18
Service Management
Not enough data
9.4
18
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
Feature Not Available
Business Management
Not enough data
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Generative AI
7.6
37
Feature Not Available
Feature Not Available
Feature Not Available
Before the Job
8.7
103
9.0
106
8.8
102
9.1
94
8.6
96
9.2
103
8.6
96
8.7
99
On the Job
8.7
96
8.7
72
8.2
97
8.7
94
7.0
85
8.0
82
8.7
102
8.6
91
8.3
65
8.5
74
After the Job
8.0
95
8.4
97
8.0
95
Feature Not Available
9.2
98
9.0
98
8.0
83
Feature Not Available
Agentic AI - Field Service Management
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Housecall Pro and Kickserv are categorized as Field Service Management
Unique Categories
Housecall Pro is categorized as Construction CRM, HVAC, Online Appointment Scheduling, Review Management, and Roofing
Reviews
Reviewers' Company Size
Housecall Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.9%
Consumer Services
23.0%
Facilities Services
5.9%
Individual & Family Services
3.2%
Electrical/Electronic Manufacturing
3.2%
Other
34.8%
Construction
29.2%
Consumer Services
11.7%
Facilities Services
6.4%
Computer Software
5.3%
Information Technology and Services
3.5%
Other
43.9%
Discussions
Is Housecall Pro safe?
1 Comment
EH
100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time...Read more
Housecall Pro has no more discussions with answers
What is Kickserv?
1 Comment
SK
Kickserv is a Field Service Management cloud-based application for small-medium sized businesses.
Create estimates, schedule jobs, send out invoices, and...Read more
Is Kickserv right for my business?
1 Comment
SK
Kickserv is ideal for small-medium sized home services businesses.
Industries served include:
Plumbing & Pumping
Restoration Services
HVAC &...Read more
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