Compare HelpHero and Userpilot 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (55.8% of reviews)
Entry-Level Pricing
$0.00
Starting at $249.00
HelpHero
Star Rating
(18)4.9 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0.00
Browse all 7 pricing plansUserpilot
Star Rating
(937)4.6 out of 5
Market Segments
Mid-Market (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Userpilot excels in providing deep insights into platform usage and user activity, with users highlighting its ability to track feature adoption effectively. This level of data-driven insight is particularly valuable for product leaders looking to enhance user engagement.
- Users say HelpHero stands out for its ease of implementation, with many noting that the onboarding tutorials require almost no technical skills. This makes it an attractive option for small businesses seeking a straightforward solution to enhance user onboarding.
- Reviewers mention that Userpilot's customer support is highly rated, with feedback praising the team's responsiveness and willingness to assist. This level of support can be crucial for teams that need quick resolutions to issues as they arise.
- According to verified reviews, HelpHero's tour designer is noted for its user-friendliness, allowing users to create engaging onboarding experiences without a steep learning curve. This flexibility is particularly beneficial for businesses with diverse service offerings.
- G2 reviewers highlight that while Userpilot has a higher overall satisfaction score, HelpHero's users appreciate its cost-effectiveness, especially since it offers a free entry-level option. This makes HelpHero a compelling choice for startups and small businesses with limited budgets.
- Users report that Userpilot's advanced features, such as behavior-responsive messaging, provide a more tailored user experience, which can lead to better retention rates. However, some users may find the initial setup more complex compared to HelpHero's straightforward approach.
Pricing
Entry-Level Pricing
HelpHero
Free 14-Day Trial
$0.00
- Easy & fast setup
- No credit card required
- Access to all standard and advanced features, analytics & integrations
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
HelpHero
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.9
14
8.8
760
Ease of Use
9.4
14
8.6
817
Ease of Setup
9.4
9
8.6
613
Ease of Admin
9.4
9
8.7
348
Quality of Support
9.9
14
9.5
685
Has the product been a good partner in doing business?
9.6
9
9.3
344
Product Direction (% positive)
10.0
14
9.4
778
Features by Category
User Behavior
Not enough data
8.5
40
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.3
35
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
36
Not enough data
8.2
34
Agentic AI - Session Replay
Not enough data
5.2
7
User Analysis
Not enough data
8.9
547
8.5
9
8.1
554
User Support
8.8
8
8.7
576
Not enough data
7.7
476
9.3
7
8.4
507
Walkthrough Type
9.1
9
8.2
497
9.9
13
8.9
546
Platform Basics - Digital Adoption Platform
Not enough data
8.5
101
Not enough data
9.0
116
Analytics - Digital Adoption Platform
Not enough data
8.6
112
Functions - Digital Adoption Platform
Not enough data
8.8
98
Not enough data
9.1
117
Agentic AI - Digital Adoption Platform
Not enough data
7.8
49
Product Analytics
Not enough data
8.6
270
Not enough data
8.6
275
Not enough data
8.6
274
Not enough data
8.2
266
Not enough data
7.7
251
Not enough data
7.8
245
Not enough data
7.5
241
Not enough data
7.4
248
Agentic AI - Product Analytics
Not enough data
6.5
37
Not enough data
6.7
36
Not enough data
7.1
37
Not enough data
6.9
37
Survey Management
Not enough data
8.5
224
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
212
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
Categories
Categories
Shared Categories
HelpHero and Userpilot are categorized as Digital Adoption Platform
Unique Categories
HelpHero has no unique categories
Reviews
Reviewers' Company Size
HelpHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
38.9%
Financial Services
11.1%
Marketing and Advertising
5.6%
Internet
5.6%
Information Technology and Services
5.6%
Other
33.3%
Computer Software
37.3%
Information Technology and Services
15.5%
Financial Services
5.7%
Internet
4.4%
Marketing and Advertising
3.4%
Other
33.6%
Discussions
HelpHero has no discussions with answers
Userpilot has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
