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Compare Happy Returns and Narvar 
Featured Products
At a Glance
Market Segments
Small-Business (63.6% of reviews)
Mid-Market (47.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Happy Returns
Star Rating
(11)4.8 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Happy ReturnsNarvar
Star Rating
(135)4.2 out of 5
Market Segments
Mid-Market (47.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NarvarSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Narvar excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Happy Returns. Users appreciate Narvar's out-of-the-box solutions that enhance customer experience, highlighting its ability to seamlessly integrate with their brand aesthetics.
- Users say that Narvar's user-friendly interface makes it easy to implement basic updates, which has led to a remarkable reduction in order and tracking inquiries. One user noted an impressive 86% decrease in such questions after adopting Narvar, showcasing its effectiveness in streamlining customer interactions.
- Reviewers mention that while Happy Returns has a strong focus on ease of use, particularly for small businesses, it lacks the extensive feature set that Narvar offers. Users appreciate Happy Returns for its simple drop-off process at local stores, but some feel it may not meet the needs of larger operations as effectively as Narvar.
- According to verified reviews, Happy Returns shines in providing instant refunds and exchanges, which minimizes customer wait times. Users have praised its intuitive navigation for pulling reports and checking returns, making it a solid choice for businesses prioritizing quick customer service.
- G2 reviewers highlight that Narvar's implementation process is quick and efficient, with many users noting the intuitive onboarding experience. This contrasts with Happy Returns, where some users have expressed a desire for more robust features to support their growing business needs.
- Users report that while both platforms have their strengths, Narvar's comprehensive capabilities in e-commerce and shipping management provide a more rounded solution for mid-market businesses. Happy Returns, while user-friendly, may not offer the same depth of functionality that larger companies require to optimize their returns management processes.
Pricing
Entry-Level Pricing
Happy Returns
No pricing availableNarvar
No pricing availableFree Trial
Happy Returns
No trial information availableNarvar
No trial information availableRatings
Meets Requirements
9.5
11
8.5
106
Ease of Use
9.8
11
8.2
106
Ease of Setup
9.5
7
7.7
86
Ease of Admin
Not enough data
8.0
59
Quality of Support
8.7
9
8.4
103
Has the product been a good partner in doing business?
Not enough data
8.6
60
Product Direction (% positive)
8.8
10
8.3
101
Features by Category
Labels
Not enough data
6.8
39
Not enough data
7.3
40
Not enough data
6.8
38
Order management
Not enough data
8.6
51
Not enough data
8.1
42
Not enough data
Feature Not Available
Not enough data
8.4
46
Carrier and rate management
Not enough data
Feature Not Available
Not enough data
7.9
39
Not enough data
Feature Not Available
Inventory management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
7.6
42
Not enough data
Feature Not Available
Not enough data
7.1
37
Integrations
9.3
7
8.8
63
8.6
6
7.7
49
8.3
6
7.5
51
8.9
6
7.7
49
Tracking
9.3
7
8.9
60
9.5
7
7.8
53
Transactions
9.8
7
7.6
50
9.3
7
Feature Not Available
10.0
7
7.8
55
9.8
7
7.3
50
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
6.2
29
Not enough data
7.1
31
Not enough data
6.4
29
Categories
Categories
Shared Categories
Happy Returns and Narvar are categorized as Returns Management
Unique Categories
Happy Returns has no unique categories
Reviews
Reviewers' Company Size
Happy Returns
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Narvar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
45.5%
Textiles
9.1%
Leisure, Travel & Tourism
9.1%
Legal Services
9.1%
Consumer Services
9.1%
Other
18.2%
Retail
31.3%
Apparel & Fashion
31.3%
Consumer Goods
8.7%
Pharmaceuticals
2.6%
Marketing and Advertising
2.6%
Other
23.5%
Discussions
Happy Returns has no discussions with answers
Is Narvar a SaaS?
2 Comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 Comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 Comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
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