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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (62.9% of reviews)
Entry-Level Pricing
No pricing available
Free
HackerOne Platform
Star Rating
(63)4.5 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HackerOne PlatformUsersnap
Star Rating
(92)4.5 out of 5
Market Segments
Small-Business (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Usersnap excels in user feedback collection with features like "Feedback Aggregation" and "Survey Management," achieving a high score of 9.6 in feedback collection, while HackerOne Bounty's analytics features received a lower score of 8.8, indicating a less robust feedback mechanism.
- Reviewers mention that Usersnap's "Ease of Use" is rated at 9.6, making it highly accessible for small businesses, whereas HackerOne Bounty, with a score of 8.8, may present a steeper learning curve for new users, particularly in navigating its complex bug reporting features.
- G2 users highlight Usersnap's superior "Quality of Support," scoring 9.5, which is significantly higher than HackerOne Bounty's score of 8.7. This suggests that Usersnap provides more responsive and helpful customer service, a critical factor for users needing timely assistance.
- Users on G2 report that Usersnap's "Customization" options are more user-friendly, allowing for tailored dashboards and survey designs, while HackerOne Bounty's customization features are perceived as less intuitive, impacting user satisfaction in this area.
- Reviewers mention that Usersnap's "Real-Time Analysis" feature, scoring 8.9, is particularly beneficial for teams needing immediate insights, whereas HackerOne Bounty's analytics capabilities, with a score of 7.6, may not provide the same level of immediacy or clarity in data interpretation.
- Users say that Usersnap's "Device Responsiveness" is rated at 9.2, ensuring a seamless experience across various devices, while HackerOne Bounty's lower score in this area suggests potential issues with mobile usability, which could hinder user engagement on the go.
Pricing
Entry-Level Pricing
HackerOne Platform
No pricing availableUsersnap
Free plan
Free
- Collect 20 feedback for free
- Access to Premium plan features
Free Trial
HackerOne Platform
No trial information availableUsersnap
Free Trial is available
Ratings
Meets Requirements
9.0
54
9.1
68
Ease of Use
8.8
59
9.6
70
Ease of Setup
9.2
50
9.5
41
Ease of Admin
8.6
43
9.1
40
Quality of Support
8.7
54
9.5
62
Has the product been a good partner in doing business?
8.9
42
9.2
39
Product Direction (% positive)
8.5
54
8.9
63
Features by Category
User Response Methods
Not enough data
9.4
18
Not enough data
9.2
16
Not enough data
8.8
11
Not enough data
9.3
16
Not enough data
9.4
16
Participant Selection
Not enough data
8.2
17
Not enough data
8.3
12
Not enough data
8.6
12
Not enough data
Feature Not Available
Insights
Not enough data
8.2
16
Not enough data
8.5
18
Not enough data
8.6
17
Generative AI
Not enough data
8.3
9
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
7.8
9
8.8
28
8.3
9
9.0
26
8.1
8
8.6
27
Bug Monitoring
8.8
8
7.5
23
8.3
9
8.1
25
8.1
9
8.3
25
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Assesment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
8.5
11
Survey Management
Not enough data
9.1
23
Not enough data
8.8
23
Not enough data
9.7
22
Not enough data
9.3
22
Process Management
Not enough data
9.4
21
Not enough data
9.2
21
Not enough data
9.1
20
Not enough data
9.1
20
System Management
Not enough data
8.8
21
Not enough data
8.3
20
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HackerOne Platform and Usersnap are categorized as Bug Tracking
Unique Categories
HackerOne Platform is categorized as Penetration Testing, Risk-Based Vulnerability Management, and Vulnerability Scanner
Usersnap is categorized as Product Management, User Research, Enterprise Feedback Management, and Release Notes Management
Reviews
Reviewers' Company Size
HackerOne Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Usersnap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.6%
Computer & Network Security
12.7%
Computer Software
11.1%
Financial Services
7.9%
Marketing and Advertising
4.8%
Other
42.9%
Computer Software
24.7%
Information Technology and Services
11.2%
Marketing and Advertising
7.9%
Internet
7.9%
Logistics and Supply Chain
4.5%
Other
43.8%
Discussions
How many hackers are there in HackerOne?
2 Comments
Official Response from HackerOne Platform
We have over 2 million hackers in our community! Read more
HackerOne Platform has no more discussions with answers
Any way to integrate this with SalesForce or generate all the changes in one single spreadsheet?
2 Comments
WP
Hey!
also, feel free to check this out:
https://zapier.com/apps/usersnap/integrations/salesforce
Via Zapier, this is more than possible.
LMK if...Read more
What is Usersnap used for?
1 Comment
Official Response from Usersnap
Usersnap is a user feedback platform offering feedback widgets with screen capturing and annotation tools, micro surveys for websites and web applications,...Read more
Usersnap has no more discussions with answers
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