Compare Guru and Zoho Learn 
Featured Products
At a Glance
Market Segments
Mid-Market (56.5% of reviews)
Mid-Market (38.9% of reviews)
Entry-Level Pricing
Contact Us
free
Guru
Star Rating
(2,312)4.7 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruZoho Learn
Star Rating
(36)4.1 out of 5
Market Segments
Mid-Market (38.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in user experience, with many praising its intuitive design and ease of use. Users appreciate the simple templates and helpful AI tools that make knowledge sharing straightforward, which is a significant advantage for teams looking to streamline their processes.
- According to verified reviews, Zoho Learn offers a scalable solution for content development, allowing teams to create multiple pages and manage data effectively. Users highlight the strong access controls and the ability to collaborate on projects with globally located teams, making it a solid choice for organizations with diverse needs.
- Users say that Guru's implementation process is notably quick and seamless, which is a crucial factor for teams eager to get started. The integration capabilities are also frequently mentioned, allowing users to embed Guru into their existing workflows without hassle.
- Reviewers mention that while Zoho Learn provides a comprehensive suite of tools within the Zoho ecosystem, it sometimes struggles to meet specific workflow needs, leading to configuration challenges for some users. This can be a drawback for teams that require a more tailored approach.
- G2 reviewers highlight Guru's commitment to maintaining accurate information through its verification feature, which helps eliminate the "shoulder-tapping" culture. This feature is particularly valued by teams that prioritize having a single, reliable source of truth for their knowledge base.
- According to recent feedback, while Zoho Learn has a solid foundation for knowledge management, it lacks the same level of support and user satisfaction as Guru. Users have noted that Guru's quality of support is significantly higher, contributing to a more positive overall experience.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Free Trial
Guru
Free Trial is available
Zoho Learn
No trial information availableRatings
Meets Requirements
9.3
1,884
8.3
35
Ease of Use
9.3
1,906
7.6
35
Ease of Setup
9.3
920
Not enough data
Ease of Admin
9.0
476
Not enough data
Quality of Support
9.4
1,483
7.9
33
Has the product been a good partner in doing business?
9.4
429
Not enough data
Product Direction (% positive)
9.2
1,782
8.3
35
Features by Category
Content Management
9.6
91
Not enough data
9.5
92
Not enough data
9.5
88
Not enough data
Content Discovery
9.5
92
Not enough data
9.5
89
Not enough data
9.5
87
Not enough data
9.2
86
Not enough data
9.6
85
Not enough data
9.5
86
Not enough data
Generative AI
9.4
47
Not enough data
9.4
49
Not enough data
Administration
9.3
644
Not enough data
9.2
640
Not enough data
9.2
634
Not enough data
Knowledge Management
9.7
761
Not enough data
9.3
708
Not enough data
9.2
672
Not enough data
Compliance
9.3
655
Not enough data
9.3
626
Not enough data
9.3
622
Not enough data
9.2
600
Not enough data
Customer Support
9.3
730
Not enough data
9.2
690
Not enough data
9.1
616
Not enough data
Data Security
9.2
602
Not enough data
9.3
596
Not enough data
9.3
620
Not enough data
9.2
602
Not enough data
Administration
9.2
649
Not enough data
9.3
670
Not enough data
9.5
737
Not enough data
Generative AI
9.1
460
Not enough data
Knowledge Pages
9.0
658
Not enough data
9.1
614
Not enough data
9.1
657
Not enough data
8.9
556
Not enough data
8.9
515
Not enough data
9.1
527
Not enough data
Knowledge Dissemination
9.0
641
Not enough data
9.1
638
Not enough data
9.5
713
Not enough data
9.2
686
Not enough data
9.2
551
Not enough data
9.2
553
Not enough data
9.4
557
Not enough data
9.0
528
Not enough data
9.2
536
Not enough data
Agentic AI - Knowledge Base
8.8
79
Not enough data
9.0
80
Not enough data
9.0
81
Not enough data
Compatibility
9.3
80
Not enough data
9.2
77
Not enough data
9.1
79
Not enough data
Agentic AI - Enterprise Search Software
9.0
29
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
9.0
29
Not enough data
9.0
28
Not enough data
Search Queries
9.3
79
Not enough data
9.4
81
Not enough data
9.3
76
Not enough data
9.4
73
Not enough data
9.3
80
Not enough data
AI powered search - Enterprise Search Software
9.0
24
Not enough data
9.0
21
Not enough data
9.3
23
Not enough data
Functionality
9.1
80
Not enough data
9.4
80
Not enough data
9.3
84
Not enough data
Compatibility - Enterprise Search Software
9.3
21
Not enough data
9.5
22
Not enough data
8.7
21
Not enough data
Functionality - Enterprise Search Software
9.2
22
Not enough data
9.5
22
Not enough data
9.5
24
Not enough data
Search Queries - Enterprise Search Software
9.5
22
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
9.8
21
Not enough data
Responses
9.2
43
Not enough data
9.2
42
Not enough data
8.9
45
Not enough data
Automation - AI Agents
8.7
38
Not enough data
8.7
42
Not enough data
8.7
42
Not enough data
9.0
44
Not enough data
9.2
41
Not enough data
Platform
9.1
42
Not enough data
9.2
42
Not enough data
9.1
43
Not enough data
Autonomy - AI Agents
9.1
44
Not enough data
9.1
42
Not enough data
9.1
44
Not enough data
9.2
44
Not enough data
Generative AI
8.9
46
Not enough data
9.0
44
Not enough data
Customization - AI Agent Builders
10.0
6
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Zoho Learn are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Zoho Learn has no unique categories
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Learn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.3%
Information Technology and Services
10.8%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Higher Education
30.6%
Education Management
22.2%
Information Technology and Services
13.9%
Management Consulting
5.6%
Internet
5.6%
Other
22.2%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Zoho Learn has no discussions with answers
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