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At a Glance
Market Segments
Mid-Market (57.4% of reviews)
Mid-Market (38.9% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
free
Guru
Star Rating
(2,310)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansZoho Learn
Star Rating
(36)4.1 out of 5
Market Segments
Mid-Market (38.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho Wiki's Ease of Use is rated at 7.6, which some find challenging compared to Guru's impressive score of 9.2. Reviewers mention that Guru's intuitive interface makes it easier for teams to adopt and utilize effectively.
- Reviewers mention that Guru excels in Quality of Support with a score of 9.4, while Zoho Wiki's support is rated at 7.9. Users on G2 highlight Guru's responsive customer service and helpful resources as key advantages.
- G2 users report that Guru's Knowledge Base feature is particularly strong, scoring 9.5, which allows for efficient information retrieval. In contrast, Zoho Wiki's Knowledge Base is rated at 8.8, with some users noting it lacks certain advanced functionalities.
- Users say that Guru's Document Collaboration capabilities, rated at 9.0, are superior to Zoho Wiki's 8.3. Reviewers mention that Guru's real-time editing and commenting features enhance teamwork and productivity.
- Reviewers mention that Zoho Wiki's Version Control is rated at 7.7, which some users find limiting compared to Guru's score of 8.9. Users on G2 appreciate Guru's robust version history tracking, which helps maintain document integrity.
- Users report that Guru's Search Functionality is rated at 9.6, significantly higher than Zoho Wiki's 8.2. Reviewers mention that Guru's advanced search capabilities, including filters and AI-driven suggestions, make finding information much easier.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Guru
Free Trial is available
Zoho Learn
No trial information availableRatings
Meets Requirements
9.2
1,908
8.3
35
Ease of Use
9.3
1,929
7.6
35
Ease of Setup
9.3
947
Not enough data
Ease of Admin
9.0
476
Not enough data
Quality of Support
9.3
1,506
7.9
33
Has the product been a good partner in doing business?
9.4
429
Not enough data
Product Direction (% positive)
9.2
1,807
8.3
35
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.3
104
Not enough data
9.3
104
Not enough data
9.4
104
Not enough data
Content Discovery
9.3
104
Not enough data
9.2
102
Not enough data
9.1
101
Not enough data
8.9
101
Not enough data
9.3
99
Not enough data
9.1
101
Not enough data
Generative AI
9.1
62
Not enough data
9.1
63
Not enough data
Administration
9.2
675
Not enough data
9.2
669
Not enough data
9.1
664
Not enough data
Knowledge Management
9.6
788
Not enough data
9.2
738
Not enough data
9.2
700
Not enough data
Compliance
9.2
685
Not enough data
9.2
656
Not enough data
9.2
652
Not enough data
9.1
631
Not enough data
Customer Support
9.2
759
Not enough data
9.2
718
Not enough data
9.0
646
Not enough data
Data Security
9.2
633
Not enough data
9.2
628
Not enough data
9.3
649
Not enough data
9.1
632
Not enough data
Administration
9.2
677
Not enough data
9.3
700
Not enough data
9.4
767
Not enough data
Generative AI
9.0
483
Not enough data
Knowledge Pages
9.0
683
Not enough data
9.1
640
Not enough data
9.0
682
Not enough data
8.8
581
Not enough data
8.9
541
Not enough data
9.1
553
Not enough data
Knowledge Dissemination
8.9
667
Not enough data
9.0
665
Not enough data
9.5
735
Not enough data
9.1
711
Not enough data
9.1
573
Not enough data
9.2
576
Not enough data
9.3
580
Not enough data
9.0
547
Not enough data
9.2
557
Not enough data
Agentic AI - Knowledge Base
8.6
99
Not enough data
8.9
99
Not enough data
8.8
97
Not enough data
Compatibility
9.3
93
Not enough data
8.9
90
Not enough data
8.9
92
Not enough data
Agentic AI - Enterprise Search Software
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Not enough data
Search Queries
9.2
91
Not enough data
9.4
94
Not enough data
9.1
89
Not enough data
9.1
86
Not enough data
9.3
91
Not enough data
AI powered search - Enterprise Search Software
8.7
28
Not enough data
8.2
27
Not enough data
9.3
28
Not enough data
Functionality
9.0
91
Not enough data
9.4
93
Not enough data
9.1
93
Not enough data
Compatibility - Enterprise Search Software
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
Functionality - Enterprise Search Software
8.8
27
Not enough data
9.5
27
Not enough data
9.0
27
Not enough data
Search Queries - Enterprise Search Software
8.9
28
Not enough data
9.5
29
Not enough data
8.4
29
Not enough data
9.2
28
Not enough data
Responses
8.5
52
Not enough data
8.7
51
Not enough data
9.1
54
Not enough data
Automation - AI Agents
8.6
49
Not enough data
8.4
50
Not enough data
8.1
51
Not enough data
8.8
51
Not enough data
9.0
51
Not enough data
Platform
8.8
55
Not enough data
8.7
51
Not enough data
8.6
52
Not enough data
Autonomy - AI Agents
8.8
53
Not enough data
8.8
51
Not enough data
8.7
53
Not enough data
8.8
52
Not enough data
Generative AI
9.0
54
Not enough data
8.8
53
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
8.7
55
Not enough data
8.7
54
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Zoho Learn are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Employee Intranet, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Zoho Learn has no unique categories
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Learn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.0%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
53.0%
Higher Education
30.6%
Education Management
22.2%
Information Technology and Services
13.9%
Management Consulting
5.6%
Internet
5.6%
Other
22.2%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Zoho Learn has no discussions with answers
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