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At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Small-Business (52.9% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
$0.00
Guru
Star Rating
(2,316)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansZight
Star Rating
(1,230)4.6 out of 5
Market Segments
Small-Business (52.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansGuru vs Zight
When assessing the two solutions, reviewers found them equally easy to use. However, Zight is easier to set up and administer. While Guru is easier to do business with overall.
- Guru and Zight both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Guru is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Guru over Zight.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Zight
Free
$0.00
Great for occasional need, a quick project, or just to give us a try and poke around.
- Screen Capture & Annotations
- Video Recording up to 5 minutes of recording
- GIF Capture up to 15 seconds of recording
Free Trial
Guru
Free Trial is available
Zight
Free Trial is available
Ratings
Meets Requirements
9.2
1,913
9.2
971
Ease of Use
9.2
1,935
9.2
982
Ease of Setup
9.3
952
9.4
304
Ease of Admin
9.0
476
9.2
284
Quality of Support
9.3
1,511
8.9
582
Has the product been a good partner in doing business?
9.4
429
9.2
233
Product Direction (% positive)
9.2
1,812
8.3
923
Features by Category
Content Management
9.3
108
Not enough data
9.2
107
Not enough data
9.3
107
Not enough data
Content Discovery
9.4
108
Not enough data
9.2
106
Not enough data
9.2
105
Not enough data
8.9
102
Not enough data
9.3
100
Not enough data
9.0
103
Not enough data
Generative AI
9.1
66
Not enough data
9.1
67
Not enough data
Administration
9.2
677
Not enough data
9.2
671
Not enough data
9.1
666
Not enough data
Knowledge Management
9.6
791
Not enough data
9.2
740
Not enough data
9.2
700
Not enough data
Compliance
9.2
688
Not enough data
9.1
657
Not enough data
9.2
653
Not enough data
9.1
632
Not enough data
Customer Support
9.2
761
Not enough data
9.2
720
Not enough data
9.0
646
Not enough data
Data Security
9.2
633
Not enough data
9.2
630
Not enough data
9.3
651
Not enough data
9.1
634
Not enough data
Administration
9.2
678
Not enough data
9.3
701
Not enough data
9.4
769
Not enough data
Generative AI
9.0
485
Not enough data
Platform Basics
Not enough data
9.6
305
Not enough data
9.4
292
Not enough data
8.9
263
Platform Content
Not enough data
9.1
184
Not enough data
Feature Not Available
Not enough data
9.4
288
Platform Additional Functionality
Not enough data
9.3
268
Not enough data
8.7
157
Agentic AI - Screen and Video Capture
Not enough data
Not enough data
Knowledge Pages
9.0
684
Not enough data
9.1
640
Not enough data
9.0
685
Not enough data
8.8
584
Not enough data
8.9
545
Not enough data
9.1
557
Not enough data
Knowledge Dissemination
8.9
667
Not enough data
9.0
666
Not enough data
9.5
739
Not enough data
9.1
713
Not enough data
9.1
577
Not enough data
9.2
579
Not enough data
9.3
580
Not enough data
9.0
549
Not enough data
9.1
561
Not enough data
Agentic AI - Knowledge Base
8.6
99
Not enough data
8.9
101
Not enough data
8.8
98
Not enough data
Customization
Not enough data
8.9
32
Not enough data
Feature Not Available
Not enough data
8.5
25
Not enough data
9.1
35
Organization
Not enough data
Feature Not Available
Not enough data
9.0
24
Not enough data
9.2
22
Not enough data
8.7
26
Not enough data
9.0
28
Not enough data
9.1
32
Agentic AI - Video CMS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.3
96
Not enough data
8.9
93
Not enough data
8.9
92
Not enough data
Agentic AI - Enterprise Search Software
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Not enough data
Search Queries
9.1
92
Not enough data
9.4
96
Not enough data
9.1
90
Not enough data
9.1
86
Not enough data
9.3
93
Not enough data
AI powered search - Enterprise Search Software
8.6
30
Not enough data
8.2
27
Not enough data
9.4
30
Not enough data
Functionality
9.0
92
Not enough data
9.3
95
Not enough data
9.1
94
Not enough data
Compatibility - Enterprise Search Software
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
Functionality - Enterprise Search Software
8.8
27
Not enough data
9.5
27
Not enough data
9.0
28
Not enough data
Search Queries - Enterprise Search Software
8.9
28
Not enough data
9.5
30
Not enough data
8.4
30
Not enough data
9.2
28
Not enough data
Responses
8.6
53
Not enough data
8.7
55
Not enough data
9.2
58
Not enough data
Automation - AI Agents
8.6
49
Not enough data
8.3
52
Not enough data
8.2
54
Not enough data
8.8
53
Not enough data
9.0
51
Not enough data
Platform
8.8
56
Not enough data
8.7
51
Not enough data
8.6
54
Not enough data
Autonomy - AI Agents
8.9
55
Not enough data
8.8
53
Not enough data
8.8
56
Not enough data
8.8
54
Not enough data
Generative AI
9.0
58
Not enough data
8.8
56
Not enough data
Video Creation
Not enough data
9.9
15
Not enough data
9.9
13
Not enough data
9.7
11
Not enough data
9.3
9
Not enough data
8.9
11
Software Delivery
Not enough data
9.5
11
Not enough data
9.4
15
Not enough data
9.7
12
Analytics
Not enough data
8.9
14
Not enough data
8.5
12
Not enough data
9.1
13
Generative AI
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
9.0
5
Not enough data
7.3
5
Agentic AI - Video Email
Not enough data
Not enough data
Platform Features
Not enough data
9.4
17
Not enough data
9.2
15
Not enough data
9.3
17
Not enough data
8.8
15
Not enough data
9.3
17
Not enough data
8.7
15
Organization
Not enough data
8.7
14
Not enough data
9.1
15
Not enough data
9.0
16
Customization
Not enough data
9.0
13
Not enough data
9.3
14
Not enough data
9.3
14
Analytics
Not enough data
9.3
14
Not enough data
8.9
14
Not enough data
9.4
14
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Zight share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Information Technology and Services
11.1%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.1%
Computer Software
24.9%
Information Technology and Services
14.7%
Marketing and Advertising
11.1%
Internet
9.8%
Design
2.8%
Other
36.7%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
How do I download an app from the cloud?
2 Comments
BP
Go to the website and you'll see the options to get it on your computer or for the browser extensionRead more
Why every good company needs to change everything all the time!!??why???
1 Comment
LP
Haha, I get you, man. But cut them some slack, they’re working hard to make CloudApp even better. That’s good news, even if getting there may have some...Read more
What data storage does CloudApp use?
1 Comment
SS
Hi Lini, our data storage provider is AWS (Amazon Web Services). Read more
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