# Global Relay vs Smarsh Comparison

| | Global Relay | Smarsh | 
|---|---|---|
| **Star Rating** | 3.7 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 16 | 28 | 
| **Largest Market Segment** | Small-Business (33.3% of reviews) | Small-Business (59.3% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Global Relay

**Not enough data**

### Smarsh

Pros:
- Ease of Use (10 reviews)
- Customer Support (6 reviews)

Cons:
- Learning Curve (5 reviews)
- Poor Customer Support (4 reviews)

---
## Ratings Comparison
| Rating | Global Relay | Smarsh | 
|---|---|---|
  | **Meets Requirements** | 7.7 (13 reviews) | 8.9 (25 reviews) | 
  | **Ease of Use** | 7.3 (13 reviews) | 7.7 (25 reviews) | 
  | **Ease of Setup** | 7.4 (7 reviews) | 7.5 (23 reviews) | 
  | **Ease of Admin** | Not enough data | 7.4 (17 reviews) | 
  | **Quality of Support** | 6.4 (12 reviews) | 8.0 (25 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.0 (17 reviews) | 
  | **Product Direction (% positive)** | 7.5 (14 reviews) | 8.1 (25 reviews) | 

---
## Pricing

### Global Relay

#### Entry-Level Pricing

Plan: Global Relay App                 

Price: Contact Us

Description: Global Relay App enables your organization to communicate compliantly on corporate devices and personal phones, both internally and across your industry. With Global Relay App, your employees can communicate via SMS, WhatsApp, instant messages, voice calls, and more – with all communication data securely preserved in a compliant archive. 

Key Features:
- Ensure compliance with BYOD and corporate device policies
- Separate business and personal activity
- Centralize control and administration processes

[Browse all 4 editions](https://www.g2.com/products/global-relay/pricing)

#### Free Trial

No

### Smarsh

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Email Archiving

| Product | Score | Reviews |
|---|---|---|
| **Global Relay** | N/A | N/A |
| **Smarsh** | 8.1/10 | 16 |

#### Functionality

| Feature | Global Relay | Smarsh | 
|---|---|---|
| **Email Storage** | Not enough data | 9.0 (16 reviews) | 
| **Encryption** | Not enough data | 9.3 (16 reviews) | 
| **Reporting** | Not enough data | 8.4 (16 reviews) | 
| **Email Analysis** | Not enough data | 7.7 (16 reviews) | 
| **Migration** | Not enough data | 7.5 (16 reviews) | 
| **Archive Backup** | Not enough data | 8.5 (16 reviews) | 

#### Agentic AI - Email Archiving

| Feature | Global Relay | Smarsh | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (11 reviews) | 
| **Decision Making** | Not enough data | 7.7 (11 reviews) | 

### eDiscovery

| Product | Score | Reviews |
|---|---|---|
| **Global Relay** | N/A | N/A |
| **Smarsh** | N/A | N/A |

#### Document Collection

| Feature | Global Relay | Smarsh | 
|---|---|---|
| **Legal Hold** | Not enough data | 7.1 (7 reviews) | 
| **Document Collection** | Not enough data | 7.4 (7 reviews) | 
| **Document Processing** | Not enough data | 6.0 (7 reviews) | 

#### Document Review

| Feature | Global Relay | Smarsh | 
|---|---|---|
| **Document Review** | Not enough data | 6.9 (7 reviews) | 
| **Project Analytics** | Not enough data | 6.7 (7 reviews) | 
| **Project Templates** | Not enough data | 6.7 (7 reviews) | 
| **Automated Review** | Not enough data | 6.4 (7 reviews) | 
| **User Reporting** | Not enough data | 7.5 (6 reviews) | 
| **Permissioned Access** | Not enough data | 7.6 (7 reviews) | 
| **Production** | Not enough data | 6.4 (7 reviews) | 

#### Agentic AI - eDiscovery

| Feature | Global Relay | Smarsh | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 6.9 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.5 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (6 reviews) | 
| **Decision Making** | Not enough data | 7.8 (6 reviews) | 

### Digital Communications Governance

| Product | Score | Reviews |
|---|---|---|
| **Global Relay** | N/A | N/A |
| **Smarsh** | 6.1/10 | 9 |

#### Policy Management - Digital Communications Governance

| Feature | Global Relay | Smarsh | 
|---|---|---|
| **Communications Policies Enforcement And Tracking** | Not enough data | 7.4 (9 reviews) | 
| **Customizable Policy Templates** | Not enough data | 4.8 (9 reviews) | 

#### Surveillance - Digital Communications Governance

| Feature | Global Relay | Smarsh | 
|---|---|---|
| **Real-Time Monitoring Of Digital Communications Channels** | Not enough data | 8.1 (9 reviews) | 
| **Alert System To Identify And Address Violation Of Policies** | Not enough data | 5.9 (9 reviews) | 

#### Analytics and Reporting - Digital Communications Governance

| Feature | Global Relay | Smarsh | 
|---|---|---|
| **Tools To Analyze Communication Trends And Patterns** | Not enough data | 6.1 (9 reviews) | 
| **Compliance Metrics** | Not enough data | 6.7 (9 reviews) | 

#### Compliance Management - Digital Communications Governance

| Feature | Global Relay | Smarsh | 
|---|---|---|
| **Legal Requirements** | Not enough data | 8.5 (9 reviews) | 
| **Regulations Change Updates** | Not enough data | 6.3 (9 reviews) | 

---
## Categories
**Shared Categories (2):** [Enterprise Information Archiving Software](https://www.g2.com/categories/enterprise-information-archiving), [Digital Communications Governance Software](https://www.g2.com/categories/digital-communications-governance)


**Unique to Smarsh (2):** [Email Archiving Software](https://www.g2.com/categories/email-archiving), [eDiscovery Software](https://www.g2.com/categories/ediscovery)


---
## Reviewer Demographics

### By Company Size

| Segment | Global Relay | Smarsh | 
|---|---|---|
| **Small-Business** | 33.3% | 59.3% | 
| **Mid-Market** | 33.3% | 25.9% | 
| **Enterprise** | 33.3% | 14.8% | 

### By Industry

#### Global Relay

- **Financial Services:** 31.3%
- **Information Technology and Services:** 12.5%
- **Hospital & Health Care:** 12.5%
- **Legal Services:** 6.3%
- **Investment Management:** 6.3%
- **Investment Banking:** 6.3%
- **Higher Education:** 6.3%
- **Government Administration:** 6.3%
- **Education Management:** 6.3%
- **Computer Software:** 6.3%

#### Smarsh

- **Financial Services:** 59.3%
- **Consulting:** 11.1%
- **Investment Management:** 7.4%
- **Transportation/Trucking/Railroad:** 3.7%
- **Non-Profit Organization Management:** 3.7%
- **Medical Devices:** 3.7%
- **Investment Banking:** 3.7%
- **Computer Software:** 3.7%
- **Banking:** 3.7%

---
## Alternatives

### Alternatives to Global Relay

- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1119 reviews)
- [Gryphon ONE](https://www.g2.com/products/gryphon-one/reviews) — 4.2/5 stars (442 reviews)
- [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) — 4.9/5 stars (260 reviews)
- [Proofpoint Enterprise Archive](https://www.g2.com/products/proofpoint-proofpoint-enterprise-archive/reviews) — 4.0/5 stars (12 reviews)
- [Google Vault](https://www.g2.com/products/google-vault/reviews) — 4.3/5 stars (48 reviews)
- [Microsoft Teams Archiving Tool](https://www.g2.com/products/microsoft-teams-archiving-tool/reviews) — 4.3/5 stars (11 reviews)
- [AvePoint Confidence Platform](https://www.g2.com/products/avepoint-confidence-platform/reviews) — 4.5/5 stars (120 reviews)
- [Orchestry](https://www.g2.com/products/orchestry/reviews) — 4.8/5 stars (101 reviews)
- [Microsoft Purview Data Governance](https://www.g2.com/products/microsoft-purview-data-governance/reviews) — 4.7/5 stars (18 reviews)
- [Mimecast Cloud Archive](https://www.g2.com/products/mimecast-mimecast-cloud-archive/reviews) — 4.3/5 stars (31 reviews)

### Alternatives to Smarsh

- [Everlaw](https://www.g2.com/products/everlaw/reviews) — 4.7/5 stars (729 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1119 reviews)
- [Relativity](https://www.g2.com/products/relativity/reviews) — 4.6/5 stars (635 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (590 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (555 reviews)
- [Logikcull](https://www.g2.com/products/logikcull/reviews) — 4.7/5 stars (516 reviews)
- [Gryphon ONE](https://www.g2.com/products/gryphon-one/reviews) — 4.2/5 stars (442 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews)
- [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) — 4.9/5 stars (260 reviews)
- [Exterro Data Risk Management Platform](https://www.g2.com/products/exterro-data-risk-management-platform/reviews) — 4.4/5 stars (171 reviews)

---
## Top Discussions

### Global Relay

No discussions available for this product.

### Smarsh

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/global-relay-vs-smarsh-smarsh)