# Global Relay vs Smarsh Comparison | | Global Relay | Smarsh | |---|---|---| | **Star Rating** | 3.7 out of 5 | 4.1 out of 5 | | **Total Reviews** | 16 | 28 | | **Largest Market Segment** | Small-Business (33.3% of reviews) | Small-Business (59.3% of reviews) | | **Entry Level Price** | Contact Us | No pricing available | --- ## Top Pros & Cons ### Global Relay **Not enough data** ### Smarsh Pros: - Ease of Use (10 reviews) - Customer Support (6 reviews) Cons: - Learning Curve (5 reviews) - Poor Customer Support (4 reviews) --- ## Ratings Comparison | Rating | Global Relay | Smarsh | |---|---|---| | **Meets Requirements** | 7.7 (13 reviews) | 8.9 (25 reviews) | | **Ease of Use** | 7.3 (13 reviews) | 7.7 (25 reviews) | | **Ease of Setup** | 7.4 (7 reviews) | 7.5 (23 reviews) | | **Ease of Admin** | Not enough data | 7.4 (17 reviews) | | **Quality of Support** | 6.4 (12 reviews) | 8.0 (25 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.0 (17 reviews) | | **Product Direction (% positive)** | 7.5 (14 reviews) | 8.1 (25 reviews) | --- ## Pricing ### Global Relay #### Entry-Level Pricing Plan: Global Relay App Price: Contact Us Description: Global Relay App enables your organization to communicate compliantly on corporate devices and personal phones, both internally and across your industry. With Global Relay App, your employees can communicate via SMS, WhatsApp, instant messages, voice calls, and more – with all communication data securely preserved in a compliant archive. Key Features: - Ensure compliance with BYOD and corporate device policies - Separate business and personal activity - Centralize control and administration processes [Browse all 4 editions](https://www.g2.com/products/global-relay/pricing) #### Free Trial No ### Smarsh #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Enterprise Information Archiving | Product | Score | Reviews | |---|---|---| | **Global Relay** | N/A | N/A | | **Smarsh** | N/A | N/A | #### Additional Functionality | Feature | Global Relay | Smarsh | |---|---|---| | **Single Sign On** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Filtering** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **Metadata Management** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Multimedia Archiving** | Not enough data | Not enough data | | **Rules-Based Workflow** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Document Templates** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Data Capture and Transfer** | Not enough data | Not enough data | | **Data Migration** | Not enough data | Not enough data | | **Disaster Recovery** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Data Recovery** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Web Archiving** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **User Interface** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Multiple Format Support** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Indexing** | Not enough data | Not enough data | | **Match & Merge** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **eDiscovery** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Storage Management** | Not enough data | Not enough data | | **Records Management** | Not enough data | Not enough data | | **Data Retention Management** | Not enough data | Not enough data | | **Full Text Search** | Not enough data | Not enough data | | **Digital Asset Management** | Not enough data | Not enough data | ### Governance, Risk & Compliance | Product | Score | Reviews | |---|---|---| | **Global Relay** | N/A | N/A | | **Smarsh** | N/A | N/A | #### Additional Functionality | Feature | Global Relay | Smarsh | |---|---|---| | **Incident Management** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Evidence Management** | Not enough data | Not enough data | | **Risk Alerts** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Risk Analysis** | Not enough data | Not enough data | | **Sarbanes-Oxley Compliance** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Operational Risk Management** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Enterprise Risk Management** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **IT Risk Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Internal Controls Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Environmental Compliance** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Risk Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Governance** | Not enough data | Not enough data | | **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **FDA Compliance** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | ### Email Archiving | Product | Score | Reviews | |---|---|---| | **Global Relay** | N/A | N/A | | **Smarsh** | 8.1/10 | 16 | #### Functionality | Feature | Global Relay | Smarsh | |---|---|---| | **Email Storage** | Not enough data | 9.0 (16 reviews) | | **Encryption** | Not enough data | 9.3 (16 reviews) | | **Reporting** | Not enough data | 8.4 (16 reviews) | | **Email Analysis** | Not enough data | 7.7 (16 reviews) | | **Migration** | Not enough data | 7.5 (16 reviews) | | **Archive Backup** | Not enough data | 8.5 (16 reviews) | | **Secure Data Storage** | Not enough data | Not enough data | #### Agentic AI - Email Archiving | Feature | Global Relay | Smarsh | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.4 (11 reviews) | | **Multi-step Planning** | Not enough data | 7.3 (11 reviews) | | **Cross-system Integration** | Not enough data | 7.9 (11 reviews) | | **Proactive Assistance** | Not enough data | 7.6 (11 reviews) | | **Decision Making** | Not enough data | 7.7 (11 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Microsoft Outlook Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Global Relay | Smarsh | |---|---|---| | **Full Text Search** | Not enough data | Not enough data | | **Metadata Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Indexing** | Not enough data | Not enough data | | **Email Attachment Protection** | Not enough data | Not enough data | | **Storage Management** | Not enough data | Not enough data | | **Data Retention Management** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Deduplication** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Anti Virus** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **eDiscovery** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Anti Spam** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Compression** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Simple Mail Transfer Protocol (SMTP)** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **Threat Protection** | Not enough data | Not enough data | | **Multiple File Format Support** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Filtering** | Not enough data | Not enough data | | **Match & Merge** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | ### eDiscovery | Product | Score | Reviews | |---|---|---| | **Global Relay** | N/A | N/A | | **Smarsh** | N/A | N/A | #### Document Collection | Feature | Global Relay | Smarsh | |---|---|---| | **Legal Hold** | Not enough data | 7.1 (7 reviews) | | **Document Collection** | Not enough data | 7.4 (7 reviews) | | **Document Processing** | Not enough data | 6.0 (7 reviews) | #### Document Review | Feature | Global Relay | Smarsh | |---|---|---| | **Document Review** | Not enough data | 6.9 (7 reviews) | | **Project Analytics** | Not enough data | 6.7 (7 reviews) | | **Project Templates** | Not enough data | 6.7 (7 reviews) | | **Automated Review** | Not enough data | 6.4 (7 reviews) | | **User Reporting** | Not enough data | 7.5 (6 reviews) | | **Permissioned Access** | Not enough data | 7.6 (7 reviews) | | **Production** | Not enough data | 6.4 (7 reviews) | | **Reporting/Analytics** | Not enough data | Not enough data | #### Agentic AI - eDiscovery | Feature | Global Relay | Smarsh | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.5 (6 reviews) | | **Multi-step Planning** | Not enough data | 6.9 (6 reviews) | | **Cross-system Integration** | Not enough data | 6.9 (6 reviews) | | **Natural Language Interaction** | Not enough data | 7.5 (6 reviews) | | **Proactive Assistance** | Not enough data | 6.9 (6 reviews) | | **Decision Making** | Not enough data | 7.8 (6 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Global Relay | Smarsh | |---|---|---| | **Collaboration Tools** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Full Text Extraction** | Not enough data | Not enough data | | **Document Imaging** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Full Text Search** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Optical Character Recognition** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Keyword Search** | Not enough data | Not enough data | | **Metadata Extraction** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Multiple File Format Support** | Not enough data | Not enough data | | **Data Retention Management** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Metadata Management** | Not enough data | Not enough data | | **Topic Clustering** | Not enough data | Not enough data | | **Natural Language Search** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Indexing** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Duplicate Detection** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Case Management** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Document Classification** | Not enough data | Not enough data | ### Digital Communications Governance | Product | Score | Reviews | |---|---|---| | **Global Relay** | N/A | N/A | | **Smarsh** | 6.1/10 | 9 | #### Policy Management - Digital Communications Governance | Feature | Global Relay | Smarsh | |---|---|---| | **Communications Policies Enforcement And Tracking** | Not enough data | 7.4 (9 reviews) | | **Customizable Policy Templates** | Not enough data | 4.8 (9 reviews) | #### Surveillance - Digital Communications Governance | Feature | Global Relay | Smarsh | |---|---|---| | **Real-Time Monitoring Of Digital Communications Channels** | Not enough data | 8.1 (9 reviews) | | **Alert System To Identify And Address Violation Of Policies** | Not enough data | 5.9 (9 reviews) | #### Analytics and Reporting - Digital Communications Governance | Feature | Global Relay | Smarsh | |---|---|---| | **Tools To Analyze Communication Trends And Patterns** | Not enough data | 6.1 (9 reviews) | | **Compliance Metrics** | Not enough data | 6.7 (9 reviews) | #### Compliance Management - Digital Communications Governance | Feature | Global Relay | Smarsh | |---|---|---| | **Legal Requirements** | Not enough data | 8.5 (9 reviews) | | **Regulations Change Updates** | Not enough data | 6.3 (9 reviews) | --- ## Categories **Shared Categories (2):** [Enterprise Information Archiving Software](https://www.g2.com/categories/enterprise-information-archiving), [Digital Communications Governance Software](https://www.g2.com/categories/digital-communications-governance) **Unique to Smarsh (2):** [Email Archiving Software](https://www.g2.com/categories/email-archiving), [eDiscovery Software](https://www.g2.com/categories/ediscovery) --- ## Reviewer Demographics ### By Company Size | Segment | Global Relay | Smarsh | |---|---|---| | **Small-Business** | 33.3% | 59.3% | | **Mid-Market** | 33.3% | 25.9% | | **Enterprise** | 33.3% | 14.8% | ### By Industry #### Global Relay - **Financial Services:** 31.3% - **Information Technology and Services:** 12.5% - **Hospital & Health Care:** 12.5% - **Legal Services:** 6.3% - **Investment Management:** 6.3% - **Investment Banking:** 6.3% - **Higher Education:** 6.3% - **Government Administration:** 6.3% - **Education Management:** 6.3% - **Computer Software:** 6.3% #### Smarsh - **Financial Services:** 59.3% - **Consulting:** 11.1% - **Investment Management:** 7.4% - **Transportation/Trucking/Railroad:** 3.7% - **Non-Profit Organization Management:** 3.7% - **Medical Devices:** 3.7% - **Investment Banking:** 3.7% - **Computer Software:** 3.7% - **Banking:** 3.7% --- ## Alternatives ### Alternatives to Global Relay - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews) - [Gryphon ONE](https://www.g2.com/products/gryphon-one/reviews) — 4.2/5 stars (442 reviews) - [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) — 4.9/5 stars (270 reviews) - [Proofpoint Enterprise Archive](https://www.g2.com/products/proofpoint-proofpoint-enterprise-archive/reviews) — 4.0/5 stars (12 reviews) - [Google Vault](https://www.g2.com/products/google-vault/reviews) — 4.3/5 stars (48 reviews) - [Microsoft Teams Archiving Tool](https://www.g2.com/products/microsoft-teams-archiving-tool/reviews) — 4.3/5 stars (11 reviews) - [AvePoint Confidence Platform](https://www.g2.com/products/avepoint-confidence-platform/reviews) — 4.5/5 stars (129 reviews) - [Orchestry](https://www.g2.com/products/orchestry/reviews) — 4.8/5 stars (107 reviews) - [Microsoft Purview Data Governance](https://www.g2.com/products/microsoft-purview-data-governance/reviews) — 4.7/5 stars (18 reviews) - [Pagefreezer](https://www.g2.com/products/pagefreezer/reviews) — 4.5/5 stars (34 reviews) ### Alternatives to Smarsh - [Everlaw](https://www.g2.com/products/everlaw/reviews) — 4.7/5 stars (744 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5034 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) — 4.5/5 stars (654 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (639 reviews) - [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (621 reviews) - [Logikcull](https://www.g2.com/products/logikcull/reviews) — 4.7/5 stars (519 reviews) - [Gryphon ONE](https://www.g2.com/products/gryphon-one/reviews) — 4.2/5 stars (442 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (397 reviews) - [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) — 4.9/5 stars (270 reviews) --- ## Top Discussions ### Global Relay No discussions available for this product. ### Smarsh No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/global-relay-vs-smarsh-smarsh)