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At a Glance
Market Segments
Enterprise (53.7% of reviews)
Enterprise (75.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Glean
Star Rating
(140)4.7 out of 5
Market Segments
Enterprise (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GleanMoveworks
Star Rating
(51)4.6 out of 5
Market Segments
Enterprise (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MoveworksSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Moveworks excels in its AI-driven automation capabilities, allowing for seamless ticket resolution, while Glean is praised for its intuitive knowledge management features that enhance team collaboration.
- Reviewers mention that Moveworks has a higher percentage of enterprise users (75.0%) compared to Glean (52.7%), indicating a stronger alignment with large organizations' needs, particularly in complex IT environments.
- Users on G2 highlight that Glean's ease of use (9.5) surpasses Moveworks (9.3), making it a preferred choice for teams looking for a user-friendly interface without extensive training.
- Reviewers say that while both products have similar ease of admin scores (8.7), Moveworks stands out with its robust support for automation, which users find beneficial for reducing administrative overhead.
- G2 users report that Glean's quality of support (9.2) is superior to Moveworks (8.9), with many mentioning prompt responses and effective solutions from the support team, enhancing overall user satisfaction.
- Users say that Moveworks has been a strong partner in business (9.7), with many reviews highlighting its proactive approach to customer engagement and continuous improvement, while Glean (9.3) is noted for its consistent updates and responsiveness to user feedback.
Pricing
Entry-Level Pricing
Glean
No pricing availableMoveworks
No pricing availableFree Trial
Glean
No trial information availableMoveworks
No trial information availableRatings
Meets Requirements
9.2
103
8.8
39
Ease of Use
9.5
108
9.2
39
Ease of Setup
8.7
15
8.6
28
Ease of Admin
8.7
10
8.5
24
Quality of Support
9.2
61
9.0
37
Has the product been a good partner in doing business?
9.3
10
9.7
25
Product Direction (% positive)
9.3
100
8.7
36
Features by Category
Compatibility
9.5
74
Not enough data
9.0
72
Not enough data
8.2
37
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.2
73
Not enough data
8.9
59
Not enough data
8.0
64
Not enough data
8.7
65
Not enough data
8.6
59
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.3
67
Not enough data
8.6
56
Not enough data
9.0
73
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.6
23
Not enough data
8.5
21
Not enough data
8.6
23
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.5
9
Not enough data
8.4
23
Not enough data
8.1
18
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.3
8
Not enough data
8.5
8
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Glean and Moveworks are categorized as Enterprise Search Software and AI Agent Builders
Unique Categories
Glean has no unique categories
Moveworks is categorized as Bot Platforms, AI Agents For Business Operations, AI Orchestration, Chatbots, AI IT Agents, and AI Agents for HR
Reviews
Reviewers' Company Size
Glean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Moveworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
49.3%
Information Technology and Services
25.4%
Financial Services
6.0%
Computer & Network Security
4.5%
Automotive
3.0%
Other
11.9%
Information Technology and Services
35.6%
Computer Software
20.0%
Hospital & Health Care
6.7%
Financial Services
6.7%
Telecommunications
4.4%
Other
26.7%
Discussions
Glean has no discussions with answers
Moveworks has no discussions with answers
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