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Compare Firebase and Wati 
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At a Glance
Market Segments
Small-Business (68.9% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
$0
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Firebase
Star Rating
(288)4.5 out of 5
Market Segments
Small-Business (68.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 4 pricing plansWati
Star Rating
(436)4.6 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansFirebase vs Wati
When assessing the two solutions, reviewers found Wati easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Firebase.
- Reviewers felt that Firebase meets the needs of their business better than Wati.
- When comparing quality of ongoing product support, reviewers felt that Wati is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Wati over Firebase.
Pricing
Entry-Level Pricing
Wati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
Firebase
Free Trial is available
Wati
Free Trial is available
Ratings
Meets Requirements
9.0
227
8.9
342
Ease of Use
9.0
227
9.2
351
Ease of Setup
9.1
87
8.9
313
Ease of Admin
9.0
74
9.1
264
Quality of Support
8.5
202
8.6
336
Has the product been a good partner in doing business?
8.8
68
9.1
260
Product Direction (% positive)
8.9
217
9.3
324
Features by Category
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
152
Not enough data
7.9
152
Not enough data
8.6
164
Not enough data
8.4
152
Not enough data
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
8.8
127
Not enough data
8.5
116
Not enough data
8.5
113
Support
Not enough data
8.6
119
Not enough data
8.3
114
Not enough data
8.6
124
Responses
Not enough data
8.6
168
Not enough data
8.8
166
Not enough data
8.6
164
Not enough data
8.6
159
Not enough data
8.5
153
Platform
Not enough data
8.7
162
Not enough data
8.8
137
Not enough data
8.4
159
Not enough data
8.0
158
Not enough data
Feature Not Available
Not enough data
8.7
149
Not enough data
8.6
150
Generative AI
Not enough data
7.3
95
Not enough data
Feature Not Available
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Functionality
9.2
65
Not enough data
8.9
62
Not enough data
8.8
55
Not enough data
8.4
62
Not enough data
8.9
63
Not enough data
8.9
65
Not enough data
8.8
62
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.5(won by default)
56
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
58
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
85
Not enough data
9.3
85
Not enough data
9.2
84
Not enough data
9.0
84
Not enough data
9.1
84
Not enough data
9.2
83
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.8
81
Not enough data
9.1
79
Not enough data
8.6
76
Not enough data
8.8
77
Agentic AI - Mobile Development Platforms
7.6
7
Not enough data
7.1
7
Not enough data
7.9
7
Not enough data
Categories
Categories
Shared Categories
Firebase and Wati share no categories
Unique Categories
Firebase is categorized as Application Development Platforms and Mobile Development Platforms
Wati is categorized as Chatbots, Communication Platform as a Service (CPaaS), Proactive Notification, Customer Communications Management, Social Customer Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Firebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
31.3%
Information Technology and Services
26.1%
Marketing and Advertising
4.0%
Computer Games
4.0%
Program Development
2.6%
Other
32.0%
Education Management
10.1%
Information Technology and Services
7.4%
Retail
6.7%
Marketing and Advertising
5.9%
Health, Wellness and Fitness
5.9%
Other
63.9%
Discussions
How can i make relation between two tables?
3 Comments
HS
You can simple add relations by adding reference to that documents
example code in JavaScript:
const sendContactUs = async (userData, uid) => {
...Read more
whats is the best approach to make a better database model?
1 Comment
HS
Use nested document structure. Dont make large documents and collectionsRead more
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
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