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Compare FieldPulse and Followup CRM

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At a Glance
FieldPulse
FieldPulse
Star Rating
(343)4.7 out of 5
Market Segments
Small-Business (94.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldPulse
Followup CRM
Followup CRM
Star Rating
(58)4.4 out of 5
Market Segments
Small-Business (60.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Followup CRM
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Followup CRM excels in its Ease of Setup with a score of 9.2, making it a preferred choice for small businesses looking for a quick implementation. In contrast, FieldPulse has a lower score of 8.7, indicating that some users find the setup process more cumbersome.
  • Reviewers mention that FieldPulse shines in Quality of Support, achieving a score of 9.6, which is higher than Followup CRM's score of 9.2. Users appreciate the responsiveness and helpfulness of FieldPulse's support team, often highlighting their quick resolution times.
  • G2 users indicate that Followup CRM has a strong performance in Business Operations with a score of 9.3, which is crucial for managing day-to-day tasks effectively. FieldPulse, while also competent, does not have a specific score in this area, suggesting it may not focus as heavily on overall business operations.
  • Users on G2 report that FieldPulse offers superior Field Service Management capabilities, scoring 9.3, which is essential for businesses that require robust on-site service features. Followup CRM does not provide a specific score for this functionality, indicating it may not cater as effectively to field service needs.
  • Reviewers say that Followup CRM's Invoicing feature, with a score of 8.9, is user-friendly and integrates well with their existing processes. In comparison, FieldPulse's invoicing capabilities are not highlighted as strongly, suggesting that users may find Followup CRM more efficient for billing tasks.
  • Users report that both products have strong Client Notifications features, scoring 8.8 each. However, FieldPulse's notifications are often praised for their customization options, allowing businesses to tailor messages to their clients more effectively than Followup CRM.
Pricing
Entry-Level Pricing
FieldPulse
No pricing available
Followup CRM
No pricing available
Free Trial
FieldPulse
No trial information available
Followup CRM
No trial information available
Ratings
Meets Requirements
8.9
262
8.8
43
Ease of Use
8.9
292
9.1
43
Ease of Setup
8.6
224
8.8
20
Ease of Admin
8.9
175
8.8
19
Quality of Support
9.6
260
9.0
43
Has the product been a good partner in doing business?
9.2
173
8.8
19
Product Direction (% positive)
9.4
252
9.1
39
Features by Category
8.3
17
Not enough data
Operations
7.6
15
Not enough data
7.6
15
Not enough data
9.3
15
Not enough data
Resource Management
7.6
15
Not enough data
9.3
16
Not enough data
8.1
15
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
8.4
187
Not enough data
Generative AI
7.8
60
Not enough data
7.3
59
Not enough data
Before the Job
8.8
178
Not enough data
8.8
164
Not enough data
8.8
172
Not enough data
8.4
161
Not enough data
On the Job
8.7
175
Not enough data
8.8
173
Not enough data
7.9
140
Not enough data
8.6
165
Not enough data
8.5
154
Not enough data
After the Job
8.5
167
Not enough data
8.4
156
Not enough data
8.8
175
Not enough data
8.3
151
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FieldPulse
FieldPulse
Followup CRM
Followup CRM
FieldPulse and Followup CRM are categorized as Construction CRM
Unique Categories
FieldPulse
FieldPulse is categorized as Field Service Management, HVAC, and Roofing
Followup CRM
Followup CRM has no unique categories
Reviews
Reviewers' Company Size
FieldPulse
FieldPulse
Small-Business(50 or fewer emp.)
94.1%
Mid-Market(51-1000 emp.)
4.2%
Enterprise(> 1000 emp.)
1.8%
Followup CRM
Followup CRM
Small-Business(50 or fewer emp.)
60.7%
Mid-Market(51-1000 emp.)
39.3%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
FieldPulse
FieldPulse
Construction
51.3%
Consumer Services
10.3%
Electrical/Electronic Manufacturing
6.8%
Facilities Services
4.1%
Utilities
2.4%
Other
25.1%
Followup CRM
Followup CRM
Construction
92.9%
Information Technology and Services
1.8%
Glass, Ceramics & Concrete
1.8%
Facilities Services
1.8%
Architecture & Planning
1.8%
Other
0.0%
Alternatives
FieldPulse
FieldPulse Alternatives
Jobber
Jobber
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Housecall Pro
Housecall Pro
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ServiceTitan
ServiceTitan
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Service Fusion
Service Fusion
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Followup CRM
Followup CRM Alternatives
Deltek Vantagepoint
Deltek Vantagepoint
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Jobber
Jobber
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Unanet CRM by Cosential
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Housecall Pro
Housecall Pro
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Discussions
FieldPulse
FieldPulse Discussions
What is FieldPulse used for?
2 Comments
Stacy M.
SM
A Scheduling Platform, made easy to use.Read more
Monty the Mongoose crying
FieldPulse has no more discussions with answers
Followup CRM
Followup CRM Discussions
What is lead tracking in CRM?
1 Comment
Jenny B.
JB
Lead tracking is a great service through Followup CRM that is totally compatible with our software (Roof Logic) and once the customer and Project Manager's...Read more
What is FollowUp com?
1 Comment
Jenny B.
JB
Followup CRM is an amazing tool that supplements our current database, and allows our estimators, customers and management to be on the same page. We are...Read more
Monty the Mongoose crying
Followup CRM has no more discussions with answers