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Compare FieldEZ and Salesforce Field Service 
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At a Glance
Market Segments
Mid-Market (39.1% of reviews)
Mid-Market (42.5% of reviews)
Entry-Level Pricing
$ 15 - $ 20 per user per month
$165.00 1 User Per Month
FieldEZ
Star Rating
(69)4.4 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
$ 15 - $ 20 per user per month
Browse all 3 pricing plansSalesforce Field Service
Star Rating
(980)4.4 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Pros & Cons
Entry-Level Pricing
$165.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FieldEZ excels in ease of setup with a score of 8.8, making it a preferred choice for companies looking to implement field service management quickly, while Salesforce Field Service has a lower score of 7.7 in this area, indicating a potentially more complex setup process.
- Reviewers mention that FieldEZ offers strong CRM integration with a score of 9.0, which is crucial for businesses needing seamless customer relationship management, whereas Salesforce Field Service also scores well at 8.8, but some users feel it could be more intuitive.
- G2 users highlight FieldEZ's superior fraud detection capabilities, scoring 9.3, which is particularly beneficial for companies concerned about security, while Salesforce Field Service does not have a specific score for this feature, suggesting it may not be as robust in this area.
- Users on G2 report that both products provide solid analytics capabilities, with FieldEZ scoring 8.5 and Salesforce Field Service slightly higher at 8.7, indicating that while both are effective, Salesforce may offer more advanced analytical tools.
- Reviewers mention that FieldEZ's client notifications feature scores 8.6, which is praised for its effectiveness in keeping customers informed, while Salesforce Field Service scores slightly lower at 8.5, suggesting that FieldEZ may have a slight edge in this aspect of customer communication.
- Users say that FieldEZ shines in its user-friendly interface, reflected in its ease of use score of 8.7, compared to Salesforce Field Service's score of 8.4, indicating that FieldEZ may be more accessible for teams with varying levels of tech proficiency.
Pricing
Entry-Level Pricing
FieldEZ
FieldEZ Pro for Enterprises
$ 15 - $ 20
per user per month
Software solution for Medium and large Enterprises
- Ticket Lifecycle Management
- Warranty, Contracts and SLA Management
- Customer Management
Salesforce Field Service
Dispatcher
$165.00
1 User Per Month
Intelligent Dispatch Console built directly on CRM.
- Scheduling and Optimization
- Resource and Work Management
- Workflow Automation
Free Trial
FieldEZ
Free Trial is available
Salesforce Field Service
No trial information availableRatings
Meets Requirements
8.4
47
8.6
347
Ease of Use
8.7
49
8.4
737
Ease of Setup
8.8
27
7.8
604
Ease of Admin
8.5
28
8.3
170
Quality of Support
8.7
50
8.6
337
Has the product been a good partner in doing business?
8.6
28
8.7
163
Product Direction (% positive)
7.7
41
9.0
340
Features by Category
User Tools - Warranty Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Insights
9.3
5
Not enough data
Feature Not Available
Not enough data
Software Integrations
9.0
7
Not enough data
9.2
8
Not enough data
Generative AI
Not enough data
7.9
152
Not enough data
7.5
150
Before the Job
8.0
27
8.5
276
8.3
26
8.6
270
8.3
29
8.6
276
8.3
23
8.4
268
On the Job
8.5
27
Feature Not Available
8.4
29
8.5
273
Feature Not Available
Feature Not Available
8.6
25
8.5
274
8.6
18
8.4
226
After the Job
8.6
28
8.6
277
8.5
27
8.6
272
8.4
22
8.2
226
8.8
19
8.7
225
Agentic AI - Field Service Management
Not enough data
7.8
58
Not enough data
7.9
59
Not enough data
8.2
58
Categories
Categories
Shared Categories
FieldEZ and Salesforce Field Service are categorized as Field Service Management
Unique Categories
FieldEZ is categorized as Warranty Management
Salesforce Field Service has no unique categories
Reviews
Reviewers' Company Size
FieldEZ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.8%
Computer Software
10.1%
Medical Devices
7.2%
Financial Services
5.8%
Computer & Network Security
5.8%
Other
52.2%
Manufacturing
8.4%
Information Technology and Services
8.4%
Hospital & Health Care
4.9%
Telecommunications
4.5%
Consulting
4.4%
Other
69.4%
Discussions
What are the top 5 modules or features in FieldEZ that you have used and how?
1 Comment
FM
Here are the top features from fieldez
Expense Management
Capture, approve and track expenses from the field
Asset Management
Request for spare...Read more
FieldEZ has no more discussions with answers
What is Salesforce Field Service used for?
2 Comments
DJ
The best function of Salesforce Field Service Lightning is probably task assignment. This tool allows you to create and quickly track work assignments,...Read more
Salesforce Field Service has no more discussions with answers
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