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Compare Microsoft Teams and XTIUM Unified Communications as a Service 
Featured Products
At a Glance
Market Segments
Enterprise (40.3% of reviews)
Mid-Market (64.3% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Starting at $7.48 1 users/seats Per Month
Microsoft Teams
Star Rating
(17,557)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsXTIUM Unified Communications as a Service
Star Rating
(71)4.2 out of 5
Market Segments
Mid-Market (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $7.48 1 users/seats Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in overall user satisfaction, boasting a significantly higher G2 Score compared to XTIUM Unified Communications as a Service. Users appreciate the seamless integration of chat, video calls, and file sharing, all in one platform, which enhances collaboration and communication.
- Users say that Microsoft Teams offers a more robust user experience, with features like easy access to messages, meetings, and files, making it convenient for daily tasks. In contrast, while XTIUM provides a user-friendly web administration interface, it lacks the same level of comprehensive functionality that Teams offers.
- Reviewers mention that Microsoft Teams has a much larger user base, reflected in its 16,203 total reviews compared to XTIUM's 70. This extensive feedback provides a more reliable insight into user experiences and satisfaction levels, indicating a well-established product in the market.
- According to verified reviews, XTIUM Unified Communications as a Service shines in its customer support, with users highlighting the quality of service and responsiveness. However, Microsoft Teams also receives positive feedback for its support, though it doesn't match the high praise that XTIUM garners in this area.
- Users appreciate the ease of setup and administration in Microsoft Teams, which is noted to be more intuitive and streamlined compared to XTIUM. While XTIUM has a solid setup process, Teams' higher ratings in this aspect suggest a smoother onboarding experience for new users.
- Reviewers highlight that while XTIUM meets the needs of mid-market organizations effectively, Microsoft Teams is favored by enterprise users for its scalability and comprehensive features. Teams' ability to cater to larger organizations with complex needs makes it a preferred choice for many businesses.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
XTIUM Unified Communications as a Service
Standard
Starting at $7.48
1 users/seats Per Month
- Tailored Disaster Recovery
- SIP Handsets Supported
- Broadworks PBX Features
Free Trial
Microsoft Teams
No trial information availableXTIUM Unified Communications as a Service
No trial information availableRatings
Meets Requirements
8.9
13,055
8.5
49
Ease of Use
8.8
13,228
8.5
51
Ease of Setup
9.0
3,676
8.6
34
Ease of Admin
8.6
2,029
8.8
33
Quality of Support
8.6
10,504
9.0
47
Has the product been a good partner in doing business?
8.8
2,003
9.2
32
Product Direction (% positive)
8.6
12,485
9.3
47
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.9
8731
8.7
13
8.7
8990
8.2
14
8.4
8365
9.1
13
Business Instant Messaging
9.0
8283
9.0
14
8.9
8220
8.8
14
Business Instant Messaging
8.8
8029
8.5
14
8.8
8255
9.4
14
8.7
7238
9.1
13
Generative AI - Business Instant Messaging
8.2
982
Not enough data
AI - Business Instant Messaging
8.0
963
Not enough data
8.3
962
Not enough data
8.0
952
Not enough data
8.0
950
Not enough data
Agentic AI - Business Instant Messaging
7.9
555
Not enough data
8.0
550
Not enough data
Presenter Tools
Not enough data
8.1
9
Not enough data
7.6
9
Not enough data
7.4
9
Not enough data
8.1
9
Conferencing Options
Not enough data
8.8
8
Not enough data
8.0
9
Not enough data
8.0
10
Application Tools
Not enough data
8.1
7
Not enough data
8.5
8
Not enough data
9.0
8
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
9.0
7809
|
Verified
Not enough data
9.1
5575
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5756
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7361
|
Verified
Not enough data
8.9
6827
|
Verified
Not enough data
8.8
7074
|
Verified
Not enough data
8.9
5540
|
Verified
Not enough data
Software Type
8.8
7136
|
Verified
Not enough data
8.7
5230
|
Verified
Not enough data
9.1
5776
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
644
Not enough data
7.8
639
Not enough data
7.8
636
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
9.4
26
Not enough data
8.3
20
Not enough data
8.2
21
Not enough data
8.2
21
Not enough data
8.6
23
Not enough data
9.4
24
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
8.6
22
Not enough data
8.2
20
Not enough data
8.7
19
Advanced Features
Not enough data
7.7
22
Not enough data
8.9
24
Not enough data
9.0
24
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
8.5
11
Features
Not enough data
8.6
13
Not enough data
6.1
12
Not enough data
7.1
13
Not enough data
8.8
13
Not enough data
8.2
13
Not enough data
8.1
12
Action Item Detection - AI Note-taking Software
8.5
107
Not enough data
8.7
110
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
109
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
107
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
105
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
107
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
104
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
100
Not enough data
Speaker Identification - AI Note-taking Software
8.5
106
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and XTIUM Unified Communications as a Service are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
XTIUM Unified Communications as a Service is categorized as Screen Sharing, UCaaS Platforms, Audio Conferencing, and VoIP Providers
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
XTIUM Unified Communications as a Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Information Technology and Services
7.1%
Telecommunications
5.7%
Financial Services
5.7%
Education Management
5.7%
Manufacturing
4.3%
Other
71.4%
Alternatives
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
XTIUM Unified Communications as a Service has no discussions with answers
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