# Microsoft Teams vs XTIUM Unified Communications as a Service Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Teams excels in providing an all-in-one hub for teamwork and performance tracking, seamlessly integrating with Microsoft 365 apps like Outlook and SharePoint. This integration enhances productivity by allowing users to access various tools in one place, making collaboration smoother.
- **Users say** that XTIUM Unified Communications as a Service offers a user-friendly web administration interface, which simplifies the process of adding and removing services. This ease of use has been highlighted by users who appreciate the intuitive design, making it a solid choice for organizations looking for straightforward management.
- **Reviewers mention** that Microsoft Teams has a strong presence in the enterprise market, with a vast number of recent reviews indicating high user satisfaction. The platform's cross-platform support across Windows, macOS, iPhone, Android, and web browsers ensures that teams can stay connected regardless of their device preferences.
- **According to verified reviews** , XTIUM Unified Communications is praised for its quality of support, with users noting positive experiences with customer service and network operations. This level of support can be crucial for businesses that require reliable assistance when issues arise.
- **G2 reviewers highlight** that while Microsoft Teams has a slightly higher ease of use rating, XTIUM Unified Communications is not far behind. Users appreciate its effective meeting capabilities, particularly in audio conferencing, which matches the quality offered by Teams, making it a viable option for communication needs.
- **Users report** that Microsoft Teams faces challenges in terms of setup complexity compared to XTIUM Unified Communications, which has been noted for its more straightforward onboarding process. This can be a deciding factor for organizations that prioritize quick implementation and minimal disruption during the transition to a new platform.



| | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 19,183 | 70 | 
| **Largest Market Segment** | Enterprise (39.5% of reviews) | Mid-Market (65.2% of reviews) | 
| **Entry Level Price** | $4.80 1 User Per Month | Starting at $7.48 1 users/seats Per Month | 

---
## Top Pros & Cons

### Microsoft Teams

Pros:
- Team Collaboration (896 reviews)
- Ease of Use (845 reviews)

Cons:
- Slow Loading (418 reviews)
- Performance Issues (299 reviews)

### XTIUM Unified Communications as a Service

Pros:
- Communication (3 reviews)
- Reliability (3 reviews)

Cons:
- Expensive (2 reviews)
- Licensing Issues (1 reviews)

---
## Ratings Comparison
| Rating | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
  | **Meets Requirements** | 8.9 (14285 reviews) | 8.5 (49 reviews) | 
  | **Ease of Use** | 8.8 (14535 reviews) | 8.5 (51 reviews) | 
  | **Ease of Setup** | 9.1 (4876 reviews) | 8.6 (34 reviews) | 
  | **Ease of Admin** | 8.7 (2861 reviews) | 8.8 (33 reviews) | 
  | **Quality of Support** | 8.6 (11521 reviews) | 9.0 (47 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (2880 reviews) | 9.2 (32 reviews) | 
  | **Product Direction (% positive)** | 8.6 (13556 reviews) | 9.5 (46 reviews) | 

---
## Pricing

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

### XTIUM Unified Communications as a Service

#### Entry-Level Pricing

Plan: Standard

Price: Starting at $7.48 1 users/seats Per Month

Key Features:
- Tailored Disaster Recovery
- SIP Handsets Supported
- Broadworks PBX Features

[Browse all 3 editions](https://www.g2.com/products/xtium-unified-communications-as-a-service/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **XTIUM Unified Communications as a Service** | N/A | N/A |

#### Communication

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.5/10 | 10625 |
| **XTIUM Unified Communications as a Service** | 8.8/10 | 17 |

#### Business Instant Messaging

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **File Sharing** | 8.9 (9053 reviews) | 8.7 (13 reviews) | 
| **Notifications** | 8.7 (9237 reviews) | 8.2 (14 reviews) | 
| **Search** | 8.4 (8534 reviews) | 9.1 (13 reviews) | 

#### Business Instant Messaging 

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Audio Conferencing** | 9.0 (8511 reviews) | 9.0 (14 reviews) | 
| **Video Conferencing** | 9.0 (8498 reviews) | 8.8 (14 reviews) | 

#### Business Instant Messaging

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Mobile Application** | 8.9 (8232 reviews) | 8.5 (14 reviews) | 
| **Web Application** | 8.8 (8407 reviews) | 9.4 (14 reviews) | 
| **Integrations** | 8.7 (7414 reviews) | 9.1 (13 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Text Summarization** | 8.2 (1057 reviews) | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **AI Powered Search** | 8.1 (1017 reviews) | Not enough data | 
| **Smart Notifications** | 8.4 (1014 reviews) | Not enough data | 
| **AI Powered Language Translation** | 8.0 (999 reviews) | Not enough data | 
| **Content Generation** | 8.1 (993 reviews) | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Cross-system Integration** | 8.1 (607 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (590 reviews) | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **XTIUM Unified Communications as a Service** | 8.2/10 | 10 |

#### Presenter Tools

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Live Preview** | Not enough data | 8.1 (9 reviews) | 
| **Notifications Blocker** | Not enough data | 7.6 (9 reviews) | 
| **Remote Control** | Not enough data | 7.4 (9 reviews) | 
| **Switch Presenter** | Not enough data | 8.1 (9 reviews) | 

#### Conferencing Options

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Group Live Chat** | Not enough data | 8.8 (8 reviews) | 
| **Audio Conferencing** | Not enough data | 8.0 (9 reviews) | 
| **Video Conferencing** | Not enough data | 8.0 (10 reviews) | 

#### Application Tools

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Password Protection** | Not enough data | 8.1 (7 reviews) | 
| **Recording** | Not enough data | 8.5 (8 reviews) | 
| **In-Browser Application** | Not enough data | 9.0 (8 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.8/10 | 10553 |
| **XTIUM Unified Communications as a Service** | N/A | N/A |

#### Collaboration Tools

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Screen Sharing** | 9.0 (8201 reviews) ✓ Verified | Not enough data | 
| **Presentations** | 9.1 (5791 reviews) ✓ Verified | Not enough data | 
| **Whiteboarding** | Feature Not Available | Not enough data | 
| **Live Chat** | 9.2 (6492 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | Feature Not Available | Not enough data | 

#### Meeting Coordination

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Scheduling** | 9.0 (7905 reviews) ✓ Verified | Not enough data | 
| **Recording** | 8.9 (7083 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | 8.8 (7229 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | 8.9 (5719 reviews) ✓ Verified | Not enough data | 

#### Software Type

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Mobile** | 8.8 (7362 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | 8.7 (5352 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 9.1 (6029 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (727 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (732 reviews) | Not enough data | 
| **Decision Making** | 7.9 (688 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **XTIUM Unified Communications as a Service** | 8.6/10 | 27 |

#### Platform Basics - VoIP Providers

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Phone Calls** | Not enough data | 9.4 (26 reviews) | 
| **Video Calls** | Not enough data | 8.3 (20 reviews) | 
| **Instant Messaging** | Not enough data | 8.2 (21 reviews) | 
| **Screen Sharing** | Not enough data | 8.2 (21 reviews) | 
| **Conference Calls** | Not enough data | 8.6 (23 reviews) | 
| **Desk-to-Desk Calls** | Not enough data | 9.4 (24 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Software Pairing** | Not enough data | 8.6 (22 reviews) | 
| **Browser Extension** | Not enough data | 8.2 (20 reviews) | 
| **Individual Download** | Not enough data | 8.7 (19 reviews) | 

#### Advanced Features

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Hold Music** | Not enough data | 7.7 (22 reviews) | 
| **Automated Attendants** | Not enough data | 8.9 (24 reviews) | 
| **VOiP Number** | Not enough data | 9.0 (24 reviews) | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **XTIUM Unified Communications as a Service** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **XTIUM Unified Communications as a Service** | 8.0/10 | 15 |

#### Agentic AI - UCaaS Platforms

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.9 (12 reviews) | 
| **Native VoIP** | Not enough data | 8.6 (12 reviews) | 
| **CCaaS Option** | Not enough data | 8.5 (11 reviews) | 

#### Features

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 8.6 (13 reviews) | 
| **Voicemail to SMS** | Not enough data | 6.1 (12 reviews) | 
| **File Sharing** | Not enough data | 7.1 (13 reviews) | 
| **Voice Conferencing** | Not enough data | 8.8 (13 reviews) | 
| **Video Conferencing** | Not enough data | 8.2 (13 reviews) | 
| **Conference Transcripts** | Not enough data | 8.1 (12 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.6/10 | 222 |
| **XTIUM Unified Communications as a Service** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Action Item extraction** | 8.6 (126 reviews) | Not enough data | 
| **Summary Generation** | 8.9 (138 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Speech-to-text Transcription** | 8.8 (138 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Team-based Access** | 8.8 (137 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Multi-Language and Accent Support** | 8.3 (125 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Integrations** | 8.4 (134 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Access Control** | 8.8 (126 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Semantic Search** | 8.2 (114 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Speaker Recognition** | 8.7 (134 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)

**Unique to Microsoft Teams (2):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to XTIUM Unified Communications as a Service (4):** [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing), [VoIP Providers](https://www.g2.com/categories/voip-providers)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Teams | XTIUM Unified Communications as a Service | 
|---|---|---|
| **Small-Business** | 22.1% | 18.8% | 
| **Mid-Market** | 38.5% | 65.2% | 
| **Enterprise** | 39.5% | 15.9% | 

### By Industry

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.4%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

#### XTIUM Unified Communications as a Service

- **Education Management:** 5.8%
- **Financial Services:** 5.8%
- **Telecommunications:** 5.8%
- **Information Technology and Services:** 5.8%
- **Accounting:** 4.3%
- **Hospital & Health Care:** 4.3%
- **Market Research:** 4.3%
- **Oil & Energy:** 4.3%
- **Manufacturing:** 4.3%
- **Staffing and Recruiting:** 2.9%
- **Other:** 52.2%

---
## Alternatives

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56500 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48114 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39181 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18913 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13153 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (500 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (267 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17116 reviews)

### Alternatives to XTIUM Unified Communications as a Service

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48114 reviews)
- [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (761 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39181 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56500 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4045 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)

---
## Top Discussions

### Microsoft Teams

- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 19 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 13 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

### XTIUM Unified Communications as a Service

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-teams-vs-xtium-unified-communications-as-a-service)