G2 reviewers report that SAP Concur excels in overall user satisfaction, with many praising its ease of use and intuitive navigation. Users appreciate how it simplifies the reimbursement process, stating, "Concur allows employees to be reimbursed for expenses easily," which significantly reduces the hassle of managing receipts.
Users say that Emburse Spend (formerly Abacus) offers a strong mobile experience, making it very easy to use for online submissions. Reviewers highlight the convenience of uploading receipts via mobile and desktop, which enhances the overall user experience, especially for those on the go.
According to verified reviews, SAP Concur's implementation process is often described as quick and efficient, with users noting the clear approval workflows and real-time status updates. This feature helps eliminate the need for manual follow-ups, making expense tracking much smoother.
Reviewers mention that while Emburse Spend shines in customization options, allowing users to tailor GL and accounting codes, it may not match the comprehensive features offered by SAP Concur, particularly in areas like reporting and analytics.
G2 reviewers highlight that SAP Concur has a more extensive support network, with users noting the great customer service and the ability to find solutions to questions easily. This level of support can be crucial for businesses that require timely assistance.
Users say that Emburse Spend's auto-recognition feature for receipts is a notable advantage, making it easier to populate fields quickly. However, some users feel that SAP Concur's overall functionality and integration capabilities provide a more robust solution for larger enterprises.
Official Response from Emburse Spend (formerly Abacus)
Abacus works like a search engine - cataloging every expense individually. This means that you can create a report by using any combination of expense and...Read more
Do I have to approve one expense at a time?
1 Comment
Official Response from Emburse Spend (formerly Abacus)
No. Although expenses are submitted and tracked individually, you can easily create a dynamic report (such as "unapproved expenses by user") and bulk approve...Read more
Can I sync my corporate card program?
1 Comment
Official Response from Emburse Spend (formerly Abacus)
You can connect your corporate card program to Abacus and see the status of all cards in a single dashboard view. As they are used, you will see posted...Read more
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