G2 reviewers report that SAP Concur excels in providing a comprehensive suite for managing both personal and team expenses, with features that allow users to book and manage business travel seamlessly, including flights and accommodations. This extensive capability is often highlighted as a significant advantage over competitors.
Users say that Emburse Spend (formerly Abacus) stands out for its user-friendly mobile app, which simplifies the expense submission process for cardholders. The ease of scanning receipts is frequently mentioned, making it a convenient choice for those who prioritize mobile functionality.
Reviewers mention that SAP Concur's AI-driven enhancements significantly improve accuracy and productivity, with many users appreciating the system's ability to integrate smoothly across various platforms. This integration capability is often cited as a key factor in its higher overall satisfaction ratings.
According to verified reviews, while Emburse Spend offers a high level of ease in setup and use, some users feel that it may not match the extensive features of SAP Concur, particularly for larger organizations that require more robust expense management solutions.
G2 reviewers highlight that SAP Concur's customer support is consistently rated as very good, with users noting the ease of implementation and the effectiveness of the onboarding process. This support is a crucial factor for businesses looking to adopt a new expense management system.
Users report that while Emburse Spend is effective for mid-market companies, it may face challenges in scalability for larger enterprises, as some users express a desire for more advanced features that are available in SAP Concur, which is tailored for enterprise-level needs.
Official Response from Emburse Spend (formerly Abacus)
Abacus works like a search engine - cataloging every expense individually. This means that you can create a report by using any combination of expense and...Read more
Does Abacus integrate with Slack?
1 Comment
Official Response from Emburse Spend (formerly Abacus)
Abacus has an integration with Slack for both submitters and approvers. Employees can upload receipts with notes through Slack and once the expense is...Read more
Can you read receipt images?
1 Comment
Official Response from Emburse Spend (formerly Abacus)
Just snap a photo or forward your receipt and we'll start drafting the expense for you - filling in date, vendor, amount and then auto-categorizing it based...Read more
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