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At a Glance
Market Segments
Small-Business (54.5% of reviews)
Small-Business (60.4% of reviews)
Entry-Level Pricing
Custom
Contact Us Per Year
Embrace
Star Rating
(22)4.8 out of 5
Market Segments
Small-Business (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
Custom
Browse all 2 pricing plansLuciq
Star Rating
(237)4.4 out of 5
Market Segments
Small-Business (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about LuciqSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Instabug excels in its Quality of Support, with a score of 8.8, while Embrace significantly outshines with a score of 9.8, indicating that users find Embrace's support team to be more responsive and helpful.
- Reviewers mention that Instabug's Bug Reporting feature is robust, scoring 8.5, but Embrace's Bug History and Analytics features are rated higher at 9.6 and 9.0 respectively, suggesting that Embrace provides a more comprehensive view of bug tracking and analysis.
- G2 users highlight that both products offer Constant Monitoring with equal scores of 8.8, but Embrace's Timely Alerts feature, rated at 9.3, is seen as more effective in notifying users about issues promptly compared to Instabug's 8.8.
- Users on G2 report that Instabug's User Reports & Feedback feature scores 8.5, which is slightly better than Embrace's 8.3, indicating that Instabug may provide a more user-friendly experience for gathering feedback.
- Reviewers mention that while both products have similar scores for Ease of Setup (8.6 for Instabug and 8.7 for Embrace), Embrace is noted for its smoother onboarding process, making it easier for new users to get started.
- Users say that Instabug's Product Direction score of 8.1 reflects some concerns about future updates, whereas Embrace's perfect score of 10.0 indicates strong confidence among users regarding its ongoing development and feature enhancements.
Pricing
Entry-Level Pricing
Embrace
Enterprise
Custom
Comprehensive platform designed for your unique team and apps
Luciq
Custom Plan
Contact Us
Per Year
Get full platform access with one transparent plan, priced on DAU and Seats. No hidden fees. No surprise overages.
- Application Performance Monitoring
- Enterprise Feedback Management
- Crash Reporting
Free Trial
Embrace
Free Trial is available
Luciq
Free Trial is available
Ratings
Meets Requirements
8.6
16
8.7
204
Ease of Use
8.9
16
8.7
207
Ease of Setup
8.9
6
8.6
113
Ease of Admin
9.0
5
8.2
114
Quality of Support
9.8
16
8.8
186
Has the product been a good partner in doing business?
10.0
5
8.7
109
Product Direction (% positive)
10.0
15
8.1
199
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Bug Reporting
8.3
8
8.6
43
8.0
9
8.7
42
9.1
9
8.1
39
Bug Monitoring
9.7
11
8.0
34
9.6
9
8.6
40
9.1
9
8.3
36
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
9.0
8
8.9
24
9.4
8
8.9
24
7.2
6
8.9
30
Crash Data
8.6
6
8.3
25
8.3
8
8.4
24
9.0
8
7.7
28
Metrics
9.0
8
Feature Not Available
8.8
7
7.0
15
8.1
7
8.0
14
7.6
7
Feature Not Available
7.0
5
7.9
12
Monitoring
Not enough data
8.6
11
Not enough data
8.5
12
Not enough data
8.5
11
Not enough data
6.9
7
Not enough data
6.9
6
Response
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
7.9
7
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.1
6
Not enough data
6.7
5
Functionality
Not enough data
Feature Not Available
Not enough data
4.7
5
Not enough data
Feature Not Available
Not enough data
5.7
5
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
Not enough data
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Process Management
Not enough data
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
System Management
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Metrics
9.0
8
Feature Not Available
8.8
7
7.0
15
8.1
7
8.0
14
7.6
7
Feature Not Available
7.0
5
7.9
12
Categories
Categories
Shared Categories
Embrace and Luciq are categorized as Mobile App Debugging, Mobile Crash Reporting, Bug Tracking, and Enterprise Feedback Management
Unique Categories
Embrace has no unique categories
Luciq is categorized as Application Performance Monitoring (APM) and Session Replay
Reviews
Reviewers' Company Size
Embrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Luciq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Retail
9.1%
Information Technology and Services
9.1%
Financial Services
9.1%
E-Learning
9.1%
Other
50.0%
Computer Software
23.9%
Information Technology and Services
8.3%
Financial Services
6.5%
Internet
4.3%
Consumer Services
3.5%
Other
53.5%
Discussions
Embrace has no discussions with answers
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 Comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 Comment
Official Response from Luciq
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 Comment
Official Response from Luciq
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
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