--- title: Embrace Reviews meta_title: 'Embrace Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how Embrace works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 22 scale: '5' date_modified: '2026-07-17' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # Embrace Reviews **Vendor:** Embrace **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.8/5.0 **Total Reviews:** 22 ## About Embrace Embrace empowers engineers to manage the complexity of mobile to build better, bolder experiences. At a time when mobile is more crucial than ever, teams often face fragmented solutions, missing data, and an inability to surface issues. With Embrace, engineers can identify and prioritize the impact of any issues with detailed technical context and resolve them instantly. By eliminating guesswork, Embrace illuminates opportunities to perfect performance and build the best experiences possible. ## Embrace Pros & Cons **What users like:** - Users appreciate the **detailed insights** provided by Embrace's Case Management, enhancing their ability to debug and understand user journeys. (1 reviews) - Users value the **insightful dashboards** for detailed session analysis and easy reporting of app observability. (1 reviews) - Users find the **detailed insights on user journeys** invaluable for debugging and understanding app performance issues. (1 reviews) - Users value the **detailed reporting** capabilities of Embrace, providing insights for effective debugging and observability. (1 reviews) **What users dislike:** - Users find the **poor UI** challenging, as it lacks user-friendliness and dark mode optimization for email reports. (1 reviews) ## Embrace Reviews ### 1. Insightful tool for mobile observability **Rating:** 4.5/5.0 stars **Reviewed by:** Faizan K. | QA Manager, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Embrace?** 1. Session-level information giving insights into detailed user journey leading to an exception, ANR or a crash. 2. Gives detailed info on the stack trace and exception details of the crashes and unhandled exceptions for debugging 3. Very useful dashboard building future to compare version level information regarding exceptions, and other observability parameters 4. Insightful report sharing on email of the observability parameters on an app level **What do you dislike about Embrace?** 1. UI could have been more user-friendly and accessible 2. Email reports are not optimised for mobile devices operating in dark mode. the whole email appears white and unable to read **What problems is Embrace solving and how is that benefiting you?** Embrace helps us in debugging the majority of observability issues of our unity apps on iOS and Android. It gives us detailed session level information to map out the exception or crash occurring scenarios especially if we assign and use bread crumbs for each screen on our side as well. ### 2. Easiest way to get a comprehensive picture of mobile application health! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen F. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Embrace?** The relative ease Embrace provides to create a comprehensive picture of application health is fantastic! Embrace has become an integral part of my everyday routine by helping to provide a quick way to view user experience and be able to quickly (and with very low effort) dig into and understand the various problems our users might face (not just crashes like other products!). Beyond the tool itself, my interactions with the embrace team have been extremely positive with a lot of great conversations and useful feedback they've been a great partner to have. **What do you dislike about Embrace?** It would be a huge boon to my workflows if Embrace had its own mobile app to make it easier to track errors/application health wherever I am. I am often all over the place and would love to be able to just pop open the app and look at curated dashboards. **What problems is Embrace solving and how is that benefiting you?** Embrace is a great companion in ensuring the creation of a positive user experience by providing (and meeting) a high-quality bar only achievable by the great tools provided by embrace! ### 3. Helps us navigating the depths of User Sessions for App Perfection **Rating:** 4.5/5.0 stars **Reviewed by:** Rico H. | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Embrace?** User Session Deep Dive: One of Embrace's standout features is its ability to provide a detailed analysis of user sessions. This deep dive allows developers to precisely pinpoint issues, providing invaluable insights into user behavior and potential pain points. Moments Feature: Embrace’s Moments feature makes it possible to tracking of abandonment rates and incomplete user interactions on specific pages. This functionality is instrumental in identifying non-crash issues, allowing developers to proactively enhance user experience and boost user retention rates. **What do you dislike about Embrace?** One area where Embrace could improve is in providing more flexibility for data filtering. The limited options for filtering data can be restrictive, hindering the ability to create comprehensive dashboards or gain a holistic, bird’s-eye view of the app’s performance. A more intuitive and customizable data filtering system would enhance the user experience significantly. **What problems is Embrace solving and how is that benefiting you?** We are in the phase of encountered an issue that very specific and not really obvious. Previously our approach is to have a back and forth discussion with developers and our users to get the information as much as possible. With Embrace we are able to dig deep dive about our users just by user id using user session on Embrace. ### 4. Reducing ANRs and improving mobile experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Pete C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Embrace?** What we truly appreciate about Embrace is its remarkable ability to identify and resolve ANR errors in our mobile game. With just one release, we experienced a significant reduction of approximately 30% in ANR errors, thanks to Embrace's intuitive and straightforward ANR reporting tool. Furthermore, the support provided by the Embrace team during our platform evaluation was exceptional. Their assistance enabled us to quickly and effortlessly achieve tangible results. **What do you dislike about Embrace?** Although it is not unique to Embrace, we have encountered an instance where the Embrace SDK caused a crash in our app. However, what sets Embrace apart is their exceptional support. They promptly addressed the issue, answered our questions without delay, and provided thorough follow-up. Moreover, the resolution for the problem was implemented quickly and efficiently. **What problems is Embrace solving and how is that benefiting you?** -Troubleshoot and resolve the root causes of issues causing ANR errors -Identify problematic devices and weigh the overall impact This has allowed our team to prioritize what issues are most important and has significantly increased the mean time to resolution for our engineers. Embrace has also helped us monitor app startup time and verify improvements as we push items to production allowing the team to be more confident in their releases. ### 5. A Truly Mobile Monitoring Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan G. | Senior Mobile Engineering Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Embrace?** As a mobile team we have used a few and looked into many other mobile monitoring platforms over the years, and Embrace has easily been the best tool we've used yet. Our main goal was to find a platform to monitor crash rates, but once we saw all of the other features & tools that came along with a easy to use crash reporter, we were sold. We have been able to identify & debug issues we never would have been able to before using our old crash reporter. We have only been using Embrace for around 6 months now, but we've seen great improvements to the SDK & dashboard in that time. The Embrace team has also been extremely responsive to questions or reported issues & have been a pleasure to work with. **What do you dislike about Embrace?** Better support for multi-app accounts; a unified dashboard for multiple apps would be great. More Slack integrations would also be nice-- for example outputting daily crash rates. **What problems is Embrace solving and how is that benefiting you?** The biggest thing Embrace has brought to us is the user session concept and being able to really dig into them. Whether your looking at a crash, network failure, or log being able to look at sessions tied to that helps tremendously in the debugging process. ### 6. A good logging solution for native applications **Rating:** 4.5/5.0 stars **Reviewed by:** Kiran M. | Lead Mobile Engineer, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2023 **What do you like best about Embrace?** Crash reporting , ANR and OOM are one of the best features about Embrace. The overall dashboard is pretty easy to use. And implementation wise it's easy too. There're not too many configurations to be done, so integration was quiet easy. **What do you dislike about Embrace?** Their customer support is not the best that I've seen, also some of the features like network logging can be done way better. **What problems is Embrace solving and how is that benefiting you?** It's an eye for developer like me to see what is going on in the field. ### 7. Empowering Mobile Teams with Full Visibility and Enhanced User Experiences **Rating:** 4.5/5.0 stars **Reviewed by:** Anish S. | Software Tester, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Embrace?** Comprehensive visibility: Embrace provides mobile teams with full visibility across releases, allowing them to closely monitor and analyze the performance, stability, and feature health of their mobile applications. This comprehensive visibility enables teams to make data-driven decisions and effectively address any issues that arise. Improved user experiences: By identifying and solving problems that other toolsets may overlook, Embrace helps mobile teams enhance the overall user experience of their applications. It enables teams to proactively detect and address issues related to performance, crashes, freezes, and other stability problems, ensuring a smoother and more reliable user experience. Accelerated feature development: With Embrace, mobile teams can accelerate their feature development process. By providing insights and solutions specific to mobile applications, Embrace helps teams identify and address feature-related issues promptly. **What do you dislike about Embrace?** Cost: Depending on the pricing structure of Embrace, some users may find it expensive, especially for smaller mobile teams or individual developers. The cost factor could be a potential downside, particularly if the benefits provided by Embrace are not perceived as being worth the investment. Integration challenges: Integrating Embrace into existing development workflows and toolchains might present difficulties for some users. If the platform does not seamlessly integrate with their current processes or requires substantial configuration and setup, it could be seen as a drawback. Dependency on a third-party tool: Relying heavily on a third-party platform like Embrace can introduce a level of dependency for mobile teams. Some users may prefer more control over their development process and prefer not to rely on external tools for critical aspects of their application monitoring and optimization. **What problems is Embrace solving and how is that benefiting you?** we can leverage Embrace to proactively identify and resolve stability issues in their mobile apps. By detecting crashes, freezes, or other stability problems, users can quickly address these issues before they impact a significant number of users. This helps maintain app stability, reducing frustration and increasing user satisfaction. By gaining full visibility into the behavior of their mobile apps, users can make data-driven decisions to enhance the overall user experience. Embrace provides insights into how users interact with the app, helping users understand areas for improvement and optimize features accordingly. This leads to higher user engagement and increased app retention. ### 8. Highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent G. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Embrace?** Great product, very thorough with countless ways to track vital data in our apps. It's been life-saving many times over for finding and debugging critical issues. Incredible support as well; they are willing to listen and make changes in their product as needed if it helps our company. Definitely recommend! **What do you dislike about Embrace?** We have not run into many downsides so far, and they have been quick to address any issues or concerns that have arised. **What problems is Embrace solving and how is that benefiting you?** Crashes, network failure debugging, user experience and retention ### 9. "Best Mobile Application to find out the erros" **Rating:** 5.0/5.0 stars **Reviewed by:** Ravuri K. | Associate System Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Embrace?** Embrace is an excellent mobile application. Embrace helps build connections and relationships among users and enables sharing experiences. It helps in error debugging. It allows the developers to save time. **What do you dislike about Embrace?** The Embrace application is difficult to navigate sometimes. It could be designed so that it is better in navigation. As a user, I experienced technical issues and slow performance. **What problems is Embrace solving and how is that benefiting you?** Embrace helps us to identify errors and bugs. It saves the time of developers. It is easy to find the best solutions it could provide in case of any errors, as we can connect with new users. ### 10. "Great mobile platform for tracking errors." **Rating:** 5.0/5.0 stars **Reviewed by:** Ruchitha B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Embrace?** Embrace is a platform that helps track errors and bugs on mobile quickly. It helps in improving the user performance of the application. It keeps track of every user session and updates them in real-time. **What do you dislike about Embrace?** Embrace is a technical platform that some non-technical users may find difficult to understand. Users can face issues using the application if their internet connection is unstable. **What problems is Embrace solving and how is that benefiting you?** Embrace helps find errors and bugs easily and solves them, saving users a lot of time. It improves the overall experience of the user. It stores the data of each user session. ### 11. "Embrace - Empowering seamless and Efficient App Development" **Rating:** 5.0/5.0 stars **Reviewed by:** Sandhya R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Embrace?** Embrace is a development platform that provides detailed traces and logs, allowing us to pinpoint the exact cause of problems and enhance app performance effectively. **What do you dislike about Embrace?** With limited or unstable internet access, it causes disruptions in accessing real-time data. The embrace platform also has certain limitations too, in terms of frameworks. **What problems is Embrace solving and how is that benefiting you?** With the Embrace platform, I can save time and effort in monitoring and troubleshooting app performance issues. Also, it helps me in the easy sharing of data, insights and observations. ### 12. We used Embrace to improve our crashes and now use it to early detect problems. **Rating:** 5.0/5.0 stars **Reviewed by:** Lena K. | Board Of Directors, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Embrace?** It gives excellent metrics from a Real User's Perspective, not just underlying backend system metrics. **What do you dislike about Embrace?** I wish I could more easily tie it back to DataDog metrics, but I know that is something that is being looked at! **What problems is Embrace solving and how is that benefiting you?** It helped us resolve our crash problems and now alerts us to potential problems early because we see how users are being impacted. ### 13. Finally an app-based solution to improve our knowledge about our product and users **Rating:** 5.0/5.0 stars **Reviewed by:** Marc G. | Product owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2022 **What do you like best about Embrace?** We can centralise in one unique space our app’s key performing indicators, such as logs, crashes, sessions or custom events. It is also remarkable that we can easily find a specific user session and study how they behaved at each stage. We couldn’t do this before using G. Analytics or Firebase. **What do you dislike about Embrace?** Since it is a technical tool, it might not be easy for non-technical colleagues to understand the data stored. However, we can create custom dashboards that do not require specialised knowledge so anyone can monitor them. **What problems is Embrace solving and how is that benefiting you?** We improved our customer satisfaction since we can quickly see specific user sessions and how they perform. This means that when a customer calls our CS team to report any issue, we can easily find that session and give the user a quicker and more helpful answer. We also have an easier way to detect potential bugs since we can see the customers’ path and find the points where the flow is not working as expected. The custom alerts with Slack or email helped us detect specific errors too. By tracking the moments we consider essential, we can monitor abandonments, errors, or how long it takes users to complete an action. This helped us detect that payment time was taking longer than expected, and we were able to reduce it considerably. ### 14. Great tool for tracking errors and monitoring apps behavior **Rating:** 5.0/5.0 stars **Reviewed by:** Salvador V. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Embrace?** It's easy to integrate and offer information of each app user. The dashboard is very intuitive **What do you dislike about Embrace?** The technical documentation sometimes is not enough for explain all the embrace features **What problems is Embrace solving and how is that benefiting you?** Embrace helps us to improve the user experience and the quality of our service ### 15. Best platform to understand root causes of bad behavior in mobile apps **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas K. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Embrace?** - Embrace provides the deepest details that helps teams understand what is really causing bad behavior in mobile applications - They have a very supportive team - They are constantly improving their platform and always open to feedback **What do you dislike about Embrace?** - The platform's UI still feels a little clunky, but this is constantly being improved and it does not affect productivity **What problems is Embrace solving and how is that benefiting you?** Embrace is helping my company identify what are the true root causes of bad behavior (ANRs, Crashes, Out-of-memory errors) in mobile applications. They also provide alerts to help us not only identify these after they have happened, but also to prevent excessive occurrences. ### 16. Most valuable Mobile framework **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron S. | Senior Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2021 **What do you like best about Embrace?** Embrace helps identify core of any issues your app is facing, without invading user privacy. Their SDK is very lightweight, is easy to integrate and provides a ton of value to engineers, QA, Product Managers and more. I really like the dashboard feature, which allows me to easily build purpose-driven dashboards that help answer various questions (and at varying granularity). For example, we have a Metrics dashboard which shows us things like Daily Active Users, which versions our users are using, Operating System breakdown (to make better decisions about support) and New Users to see how well our app is growing. We also have a Performance dashboard that provides glanceable graphs for Startup, crashes, network request spikes, etc. **What do you dislike about Embrace?** The web dashboard has a LOT of information on it, and new users can sometimes get lost. I also wish there was better Enterprise support for those who work across various "groups" in a company, where app permissions need more granularity. **Recommendations to others considering Embrace:** Embrace was one of the first tools that provided a mobile-first approach to analytics. Many other tools started on the web and added on mobile, which translate very well. **What problems is Embrace solving and how is that benefiting you?** I've lost count the number of times where I was able to use Embrace to quickly diagnose an issue. Recently, there was a trend in our logging that exposed a pretty fatal flaw that we were unaware of - we had a user report an issue and a single log help identify the specific issue. We then used that log to see how many other users were experiencing the issue. It was very clear at that point what the problem was, and it wouldn't have been possible without Embrace. ### 17. Long time Embrace user - the app insights are invaluable! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren W. | Director Of Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2021 **What do you like best about Embrace?** Everything I need to get insights on my mobile app is in one place. I've been able to remove other error logging tools and monitoring platforms and use Embrace for everything. I can easily debug app crashes, set up monitoring around important flows in my app, look into user sessions, see user flows, and get data on other performance metrics that I wouldn't be able to see otherwise. I like that I can invite my entire team to the platform to see the same data that I do, and it is easy to share links to certain screens when we are debugging together. **What do you dislike about Embrace?** To get the most out of Embrace requires a little bit of setup and tweaking - which is reasonable. Sometimes it can be hard to prioritize the work at a dynamic start-up, but it is ultimately worth it in the long run. My advice would be to start with a few features and continue adding to them to avoid getting overwhelmed. **What problems is Embrace solving and how is that benefiting you?** I'm able to easily find specific users, follow their sessions, and see trends in app crashes. I've added breadcrumbs to see specific actions that users are taking in the app, which helps to debug certain issues and easily set up monitoring around important flows in my app. Embrace is helpful in getting other app insights such as app start-up times and memory consumption. Data like that has been interesting to look into. ### 18. Offers insight into what is actually going on in your app **Rating:** 4.5/5.0 stars **Reviewed by:** Tim C. | Senior Sofware Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Embrace?** Embrace offers granular information about both user interaction and system behaviour of your app, making it easy to diagnose the causes of both user reported and externally identified faults. **What do you dislike about Embrace?** Nothing - I'm eager to see further developments as they have implemented some suggestions like more sorting options. **What problems is Embrace solving and how is that benefiting you?** Embrace gives us close to white box inspection of how our application is behaving out in the wild. It has allowed us to identify the causes of issues such as failed application launches and strange API errors that would have been nearly impossible or require days of investigation otherwise. ### 19. Great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Embrace?** Thoughtful and concise customer communications and ongoing email informs **What do you dislike about Embrace?** nothing - I have found everything to be very useful **What problems is Embrace solving and how is that benefiting you?** Mismanaged software tech stake that was not driving efficiency for our team or trust ### 20. An app only replacement for Sentry! **Rating:** 4.0/5.0 stars **Reviewed by:** Dominic S. | Director Of Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2021 **What do you like best about Embrace?** - Excellent hands on support. - An app first/only approach to their software enables a uniquely functional product that helps uncover issues with your application you didn't know you had. - It has been a real game changer for us to have network requsets in the user session timeline! **What do you dislike about Embrace?** The UI is a little rough, but it is always improving. **What problems is Embrace solving and how is that benefiting you?** Our app quality is getting better month over month as a result of the platform helping us prioritize issues that are effecting the largest numbers of users. ### 21. The best mobile monitoring tool we've come across so far **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2021 **What do you like best about Embrace?** The session timeline feature is a lifesaver. We have been able to cut resolve time by at least 50% in most critical scenarios. **What do you dislike about Embrace?** We would love to have more query abilities in the tool, and we've actually been seeing updates around this area. It's getting better and our team is happy with the upgrade so far. **What problems is Embrace solving and how is that benefiting you?** The most critical metric would be MTTR. It was difficult earlier because engineers struggle to reproduce bugs. Embrace eliminates that step by presenting all the logs from the exact session. ### 22. Easy to use, intuitive, great support from the team. **Rating:** 5.0/5.0 stars **Reviewed by:** Claudio P. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2021 **What do you like best about Embrace?** The level of details in the crashes and network monitoring. **What do you dislike about Embrace?** Integration with Jira is not super easy if the project contains custom fields. **What problems is Embrace solving and how is that benefiting you?** We're using Embrace mostly to monitor errors and network calls. Thanks to the combination of monitoring and alert, we can improve our intervention time on bugs. - [View Embrace pricing details and edition comparison](https://www.g2.com/products/embrace-io-embrace/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-19+07%3A40%3A58+-0500&secure%5Bsession_id%5D=5756a32a-ce80-414e-a091-04c919c81640&secure%5Btoken%5D=765fbac9056db06808b5969ef6592e811ced227569fd58512cc95109d52225c2&format=llm_user) ## Embrace Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Crash Monitoring** - Constant Monitoring - Timely Alerts - User Reports and Feedback **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Bug Monitoring** - Analytics - Bug History - Data Retention **Crash Data** - Report Generation - Crash Solutions - Analytics **Metrics** - Engagement - Exit Tracking - Retention - Return - Conversions **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **System Management** - Security - System Monitoring ## Top Embrace Alternatives - [Luciq](https://www.g2.com/products/luciq/reviews) - 4.3/5.0 (231 reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) - 4.5/5.0 (217 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,233 reviews)