Compare Elastic Path and Salesforce B2C Commerce

At a Glance
Elastic Path
Elastic Path
Star Rating
(28)4.2 out of 5
Market Segments
Small-Business (40.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Elastic Path
Salesforce B2C Commerce
Salesforce B2C Commerce
Star Rating
(571)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Salesforce Commerce for B2C excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Elastic Path. Users appreciate its user-friendly interface and efficient navigation, making it a preferred choice for managing online stores.
  • According to verified reviews, Salesforce Commerce for B2C has a robust implementation process, with many users highlighting its seamless integration with the broader Salesforce ecosystem, including CRM and Marketing Cloud. This integration allows for a unified view of customer interactions, which is a major advantage for businesses.
  • Users say that while Elastic Path offers a flexible and customizable platform, it can be challenging to set up. Reviewers mention that its API-first, composable architecture provides great flexibility, but the complexity can lead to a steeper learning curve compared to Salesforce Commerce for B2C.
  • Reviewers mention that Salesforce Commerce for B2C shines in its personalization tools and smooth checkout process, which have been praised for enhancing the customer experience. This is particularly beneficial for businesses looking to improve conversion rates.
  • Users highlight that Elastic Path's strength lies in its customization capabilities, allowing businesses to tailor their digital commerce experiences. However, some users have noted that this flexibility comes with challenges, particularly in terms of the reliability of custom solutions during implementation.
  • According to recent feedback, Salesforce Commerce for B2C is favored for its quality of support, with users rating it highly for assistance and resources. In contrast, while Elastic Path has a strong support rating, users have expressed a desire for more comprehensive resources to navigate its complex features.
Pricing
Entry-Level Pricing
Elastic Path
No pricing available
Salesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Browse all 3 pricing plans
Free Trial
Elastic Path
Free Trial is available
Salesforce B2C Commerce
No trial information available
Ratings
Meets Requirements
8.3
19
8.6
342
Ease of Use
8.0
20
8.2
442
Ease of Setup
6.8
11
7.9
269
Ease of Admin
7.6
7
8.1
133
Quality of Support
8.8
20
8.3
323
Has the product been a good partner in doing business?
10.0
6
8.6
131
Product Direction (% positive)
8.3
20
8.6
327
Features by Category
Not enough data
8.4
29
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
9.1
23
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Not enough data
8.6
28
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
8.4
24
8.3
288
Headless Commerce
Not enough data
8.1
98
Not enough data
8.4
102
Not enough data
8.4
99
Not enough data
8.4
103
8.7
5
8.4
101
Generative AI
Not enough data
8.0
83
Not enough data
7.9
87
Agentic AI - E-Commerce Platforms
Not enough data
8.6
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Merchandising/Marketing
7.5
10
|
Verified
8.2
217
7.7
11
|
Verified
8.2
163
8.5
11
|
Verified
8.2
232
8.5
14
|
Verified
8.0
223
8.5
10
|
Verified
7.7
210
Feature Not Available
8.0
209
7.6
11
|
Verified
8.1
206
Product Catalog
8.5
11
|
Verified
8.3
217
8.9
11
|
Verified
8.2
217
8.5
10
|
Verified
8.2
225
Feature Not Available
8.2
197
Order Process
8.7
13
|
Verified
8.3
218
8.9
11
|
Verified
8.1
214
8.8
11
|
Verified
8.3
211
8.9
11
|
Verified
8.3
216
8.3
12
|
Verified
8.2
218
8.0
11
|
Verified
7.9
204
8.5
11
|
Verified
8.2
206
7.0
9
|
Verified
8.1
189
Multi-Channel Support
7.9
12
|
Verified
8.3
202
8.3
11
|
Verified
8.2
205
8.3
10
|
Verified
8.3
189
9.5
11
|
Verified
8.2
209
8.2
10
|
Verified
8.0
194
7.8
10
|
Verified
8.1
135
8.5
10
|
Verified
8.2
183
Platform
9.7
13
|
Verified
8.2
199
9.1
15
|
Verified
8.2
216
8.5
13
|
Verified
8.3
204
8.0
11
|
Verified
8.4
217
7.2
13
|
Verified
8.2
221
9.0
10
|
Verified
8.6
210
7.7
10
|
Verified
8.6
198
8.2
11
|
Verified
8.5
202
Feature Not Available
8.3
188
8.9
11
|
Verified
8.5
184
8.5
11
|
Verified
8.4
195
9.1
11
|
Verified
8.5
218
Omnichannel CommerceHide 9 FeaturesShow 9 Features
Not enough data
8.4
28
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
Elastic Path
Elastic Path
Salesforce B2C Commerce
Salesforce B2C Commerce
Elastic Path and Salesforce B2C Commerce are categorized as E-Commerce Platforms
Unique Categories
Elastic Path
Elastic Path has no unique categories
Salesforce B2C Commerce
Salesforce B2C Commerce is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Elastic Path
Elastic Path
Small-Business(50 or fewer emp.)
40.0%
Mid-Market(51-1000 emp.)
25.0%
Enterprise(> 1000 emp.)
35.0%
Salesforce B2C Commerce
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
26.0%
Mid-Market(51-1000 emp.)
40.2%
Enterprise(> 1000 emp.)
33.8%
Reviewers' Industry
Elastic Path
Elastic Path
Telecommunications
20.0%
Computer Software
20.0%
Marketing and Advertising
10.0%
Publishing
5.0%
Logistics and Supply Chain
5.0%
Other
40.0%
Salesforce B2C Commerce
Salesforce B2C Commerce
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Accounting
4.4%
Other
58.6%
Alternatives
Elastic Path
Elastic Path Alternatives
Shopify
Shopify
Add Shopify
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
BigCommerce
BigCommerce
Add BigCommerce
Shopify Plus
Shopify Plus
Add Shopify Plus
Salesforce B2C Commerce
Salesforce B2C Commerce Alternatives
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly...
Add Adobe Commerce (formerly Magento Commerce)
Shopify Plus
Shopify Plus
Add Shopify Plus
BigCommerce
BigCommerce
Add BigCommerce
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Discussions
Elastic Path
Elastic Path Discussions
Monty the Mongoose crying
Elastic Path has no discussions with answers
Salesforce B2C Commerce
Salesforce B2C Commerce Discussions
What is a b2c platform?
1 Comment
Vikas S.
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more