# Dynamics 365 Field Service vs Jobber Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jobber excels in user-friendliness, with many users highlighting its intuitive interface that makes navigation a breeze. This ease of use is complemented by features that allow technicians to collect payments on-site, enhancing convenience for both staff and customers.
- **Users say** that Dynamics 365 Field Service offers robust integration capabilities, particularly with other Microsoft products. Reviewers appreciate its advanced scheduling and resource optimization features, which help streamline field operations effectively.
- **According to verified reviews** , Jobber's implementation process is notably straightforward, with users praising the initial setup as easy and quick. This contrasts with some feedback on Dynamics 365 Field Service, where users have mentioned challenges in configuration that can complicate the onboarding experience.
- **Reviewers mention** that Jobber provides excellent customer support, with a responsive team that actively listens to feedback and implements updates. This level of support fosters trust in the system, which is a significant advantage for small businesses relying on consistent service.
- **G2 reviewers highlight** that while Dynamics 365 Field Service is powerful in its capabilities, it may not always align perfectly with specific workflow needs, leading to some user frustration. However, its comprehensive features for field service management, such as IoT-driven proactive maintenance, are often praised.
- **Users report** that Jobber's focus on small businesses is evident in its tailored features, which help users grow their operations. The platform's strong performance in invoicing and client notifications is particularly noted, making it a solid choice for those in the service industry.



| | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 156 | 509 | 
| **Largest Market Segment** | Mid-Market (38.0% of reviews) | Small-Business (89.0% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $29.00 1 User | 

---
## Top Pros & Cons

### Dynamics 365 Field Service

Pros:
- Easy Integration (2 reviews)
- Integrations (2 reviews)

Cons:
- Time-Consuming (2 reviews)
- Customization Difficulties (1 reviews)

### Jobber

Pros:
- Ease of Use (144 reviews)
- Scheduling (79 reviews)

Cons:
- Improvement Needed (42 reviews)
- Limited Functionality (40 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Field Service | Jobber | 
|---|---|---|
  | **Meets Requirements** | 8.6 (133 reviews) | 8.6 (421 reviews) | 
  | **Ease of Use** | 8.3 (135 reviews) | 9.0 (433 reviews) | 
  | **Ease of Setup** | 8.0 (50 reviews) | 8.9 (328 reviews) | 
  | **Ease of Admin** | 8.3 (49 reviews) | 9.1 (250 reviews) | 
  | **Quality of Support** | 8.3 (130 reviews) | 9.1 (412 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (47 reviews) | 9.3 (250 reviews) | 
  | **Product Direction (% positive)** | 7.6 (129 reviews) | 8.9 (424 reviews) | 

---
## Pricing

### Dynamics 365 Field Service

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Jobber

#### Entry-Level Pricing

Plan: CORE

Price: Starting at $29.00 1 User

Description: Essential tools to help build and grow your home service business.

Key Features:
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments

[Browse all 4 editions](https://www.g2.com/products/jobber/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Property Restoration

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jobber** | 7.7/10 | 42 |

#### Job Management

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Integration with Inspection Software** | Not enough data | 6.9 (39 reviews) | 
| **Job Tracking** | Not enough data | 9.0 (41 reviews) | 
| **Resource Allocation** | Not enough data | 7.5 (40 reviews) | 

#### Field Service Management

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Mobile App** | Not enough data | 8.6 (41 reviews) | 
| **Contract Management** | Not enough data | 8.3 (40 reviews) | 
| **Industry-Specific CRM** | Not enough data | 7.9 (39 reviews) | 

### Masonry

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jobber** | N/A | N/A |

#### Operations

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Masonry Design** | Not enough data | 5.4 (17 reviews) | 
| **Masonry Estimating** | Not enough data | 5.8 (17 reviews) | 
| **Business Operations** | Not enough data | 8.3 (19 reviews) | 

#### Resource Management

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Supply Management** | Not enough data | 6.2 (17 reviews) | 
| **Field Service Management** | Not enough data | 8.2 (16 reviews) | 
| **Contractor Management** | Not enough data | 7.4 (17 reviews) | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | N/A | N/A |
| **Jobber** | 7.4/10 | 25 |

#### Operations

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Roofing Design** | Not enough data | 5.2 (21 reviews) | 
| **Roofing Estimating** | Not enough data | 5.2 (21 reviews) | 
| **Business Operations** | Not enough data | 8.1 (23 reviews) | 

#### Resource Management

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Supply Management** | Not enough data | 6.4 (21 reviews) | 
| **Field Service Management** | Not enough data | 8.0 (23 reviews) | 
| **Contractor Management** | Not enough data | 6.7 (21 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | 8.3/10 | 5 |
| **Jobber** | N/A | N/A |

#### Territory Mapping

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Custom Territory Mapping** | Not enough data | Not enough data | 
| **Strategic Selling** | Not enough data | Not enough data | 
| **Automatic Rep Assignment** | Not enough data | Not enough data | 

#### Route Planning

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Lead Priority** | 9.0 (5 reviews) | Not enough data | 
| **Optimized Sales Routes** | Not enough data | Not enough data | 
| **Map Directions** | Not enough data | Not enough data | 

#### Sales Performance Management

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Gamification** | Not enough data | Not enough data | 
| **Performance Dashboards** | 8.3 (5 reviews) | Not enough data | 
| **Sales Rep Tracker** | 8.0 (5 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Video and Interactive Media** | 7.7 (5 reviews) | Not enough data | 
| **Digital Contracts** | Not enough data | Not enough data | 
| **E-signature** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Field Service** | 8.0/10 | 113 |
| **Jobber** | 7.6/10 | 312 |

#### Generative AI

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **AI Text Summarization** | 7.7 (5 reviews) | 7.4 (119 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.0 (114 reviews) | 

#### Before the Job

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Calendar** | 8.2 (93 reviews) | 8.6 (268 reviews) | 
| **Dispatch** | 8.0 (80 reviews) | 8.6 (247 reviews) | 
| **Roles** | 8.1 (85 reviews) | 8.8 (252 reviews) | 
| **Booking** | 7.8 (79 reviews) | 8.2 (254 reviews) | 

#### On the Job

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Location** | 8.3 (90 reviews) | 8.3 (260 reviews) | 
| **Employee Communication** | 8.3 (101 reviews) | 7.9 (257 reviews) | 
| **Behavior Monitoring** | Feature Not Available | 6.9 (228 reviews) | 
| **Client Notifications** | 8.2 (92 reviews) | 8.6 (258 reviews) | 
| **Field Sales** | 7.7 (16 reviews) | 8.2 (198 reviews) | 

#### After the Job

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Reports** | 8.2 (98 reviews) | 8.0 (262 reviews) | 
| **Analytics** | 8.0 (93 reviews) | 7.9 (250 reviews) | 
| **Invoicing** | 7.8 (88 reviews) | 9.1 (269 reviews) | 
| **CRM Integrations** | 8.1 (87 reviews) | 8.2 (241 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.3 (48 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (47 reviews) | 
| **Proactive Assistance** | Not enough data | 5.9 (45 reviews) | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to Dynamics 365 Field Service (1):** [Field Sales Software](https://www.g2.com/categories/field-sales)

**Unique to Jobber (7):** [Masonry Software](https://www.g2.com/categories/masonry), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Property Restoration Software](https://www.g2.com/categories/property-restoration), [Pest Control Software](https://www.g2.com/categories/pest-control-software), [HVAC Software](https://www.g2.com/categories/hvac), [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Roofing Software](https://www.g2.com/categories/roofing-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Field Service | Jobber | 
|---|---|---|
| **Small-Business** | 31.3% | 89.0% | 
| **Mid-Market** | 38.0% | 6.5% | 
| **Enterprise** | 30.7% | 4.4% | 

### By Industry

#### Dynamics 365 Field Service

- **Hospital & Health Care:** 7.3%
- **Education Management:** 5.3%
- **Computer Software:** 4.7%
- **Information Technology and Services:** 4.0%
- **Accounting:** 3.3%
- **Higher Education:** 3.3%
- **Consumer Services:** 2.7%
- **Transportation/Trucking/Railroad:** 2.7%
- **Packaging and Containers:** 2.0%
- **Electrical/Electronic Manufacturing:** 2.0%
- **Other:** 62.7%

#### Jobber

- **Construction:** 32.7%
- **Consumer Services:** 22.9%
- **Facilities Services:** 6.2%
- **Environmental Services:** 3.5%
- **Accounting:** 2.2%
- **Individual & Family Services:** 2.0%
- **Hospitality:** 1.8%
- **Electrical/Electronic Manufacturing:** 1.8%
- **Architecture & Planning:** 1.3%
- **Retail:** 1.3%
- **Other:** 24.4%

---
## Alternatives

### Alternatives to Dynamics 365 Field Service

- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (373 reviews)
- [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews) — 4.0/5 stars (139 reviews)
- [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) — 4.0/5 stars (272 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) — 4.2/5 stars (145 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25842 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (401 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (424 reviews)

### Alternatives to Jobber

- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (364 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (373 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (424 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
- [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (121 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)

---
## Top Discussions

### Dynamics 365 Field Service

No discussions available for this product.

### Jobber

- Title: [What is Jobber used for?](https://www.g2.com/discussions/what-is-jobber-used-for) — 1 comment
  > **Top comment:** "Schedulingg"
- Title: [How can we make jobberman give out job applications based on qualification?](https://www.g2.com/discussions/13386-how-can-we-make-jobberman-give-out-job-applications-based-on-qualification) — 1 comment, 1 upvote
  > **Top comment:** "Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-field-service-vs-jobber)