Introducing G2.ai, the future of software buying.Try now
Compare Drift and TESS AI 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
LiveChat
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ada
Visit Website
At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Small-Business (86.5% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
No pricing available
Drift
Star Rating
(1,254)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansTESS AI
Star Rating
(477)4.7 out of 5
Market Segments
Small-Business (86.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TESS AIDrift vs TESS AI
When assessing the two solutions, reviewers found TESS AI easier to use, set up, and administer. However, reviewers preferred doing business with Drift overall.
- Reviewers felt that TESS AI meets the needs of their business better than Drift.
- When comparing quality of ongoing product support, Drift and TESS AI provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of TESS AI over Drift.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
TESS AI
No pricing availableFree Trial
Drift
Free Trial is available
TESS AI
Free Trial is available
Ratings
Meets Requirements
8.7
1,017
8.8
339
Ease of Use
8.7
1,030
8.9
352
Ease of Setup
8.4
507
8.9
230
Ease of Admin
8.5
473
8.8
124
Quality of Support
8.8
938
8.8
292
Has the product been a good partner in doing business?
8.9
472
8.7
125
Product Direction (% positive)
8.9
995
9.6
351
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
8.6
6
Data
Not enough data
8.7
105
Not enough data
8.8
107
Interaction
Not enough data
8.7
107
Not enough data
8.8
107
Not enough data
8.8
107
Not enough data
8.8
108
Not enough data
8.7
107
Task & Flow Management - AI Chatbots
Not enough data
7.5
6
Not enough data
7.5
6
Learning
Not enough data
8.6
106
Not enough data
8.1
105
Deployment & Embedding - AI Chatbots
Not enough data
7.8
6
Not enough data
7.8
6
Content Generation
Not enough data
8.8
105
Not enough data
8.7
104
Admin & Configuration - AI Chatbots
Not enough data
7.8
6
System
Not enough data
8.1
105
Not enough data
8.4
105
Not enough data
8.5
102
Not enough data
8.4
103
Agentic AI - AI Chatbots
Not enough data
8.5
18
Not enough data
8.8
18
Not enough data
8.2
17
Not enough data
8.6
17
Not enough data
9.1
17
Not enough data
8.1
17
Not enough data
8.8
17
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.5
204
|
Verified
Not enough data
8.2
202
|
Verified
Not enough data
9.1
274
|
Verified
Not enough data
8.6
251
|
Verified
Not enough data
Channels
7.9
117
|
Verified
Not enough data
8.9
250
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
7.6
82
|
Verified
Not enough data
7.8
91
|
Verified
Not enough data
Customers
8.6
225
|
Verified
Not enough data
8.4
203
|
Verified
Not enough data
8.1
242
|
Verified
Not enough data
8.7
241
|
Verified
Not enough data
8.5
245
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
316
|
Verified
Not enough data
8.2
310
|
Verified
Not enough data
8.2
289
|
Verified
Not enough data
8.7
305
|
Verified
Not enough data
Organization
8.0
266
|
Verified
Not enough data
8.0
270
|
Verified
Not enough data
8.3
277
|
Verified
Not enough data
Performance Analysis
7.8
242
|
Verified
Not enough data
8.0
262
|
Verified
Not enough data
Sales Analysis
7.5
216
|
Verified
Not enough data
7.7
222
|
Verified
Not enough data
Generative AI
7.5
88
Not enough data
7.6
86
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
9.1
98
Not enough data
8.8
98
Not enough data
9.0
97
Formatting
Not enough data
8.2
96
Not enough data
8.5
96
Not enough data
8.5
96
Content
Not enough data
8.8
95
Not enough data
9.0
97
Not enough data
8.7
93
Product Type
Not enough data
8.4
92
Not enough data
7.2
90
Generative AI
Not enough data
9.3
83
Not enough data
9.2
84
Integration
Not enough data
8.4
107
Not enough data
8.3
108
Not enough data
Not enough data
Not enough data
Not enough data
Speech Output
Not enough data
8.6
104
Not enough data
8.4
102
Not enough data
8.4
103
Not enough data
8.4
102
Not enough data
8.2
102
Not enough data
8.2
102
Not enough data
8.4
102
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audio Format
Not enough data
8.4
101
Not enough data
8.3
99
Not enough data
8.4
97
Not enough data
Not enough data
Generative AI
Not enough data
8.9
67
Not enough data
Not enough data
Responses
8.2
281
Not enough data
8.3
269
Not enough data
8.5
304
Not enough data
8.1
274
Not enough data
8.0
229
Not enough data
Platform
8.9
310
Not enough data
8.4
292
Not enough data
8.4
276
Not enough data
8.1
282
Not enough data
7.9
241
Not enough data
8.4
262
Not enough data
8.2
287
Not enough data
Generative AI
7.7
85
Not enough data
7.7
83
Not enough data
Conversational Platform
8.6
168
Not enough data
8.4
118
Not enough data
8.7
129
Not enough data
8.6
93
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
148
Not enough data
8.8
139
Not enough data
8.5
93
Not enough data
Generative AI
8.0
32
Not enough data
7.8
32
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Functionality
Not enough data
8.7
92
Not enough data
8.8
91
Not enough data
8.7
91
Not enough data
8.6
92
Support
Not enough data
8.6
90
Not enough data
8.7
90
Not enough data
8.4
89
Agentic AI - AI Code Generation
Not enough data
8.8
14
Not enough data
8.3
15
Not enough data
8.6
15
Not enough data
7.8
15
Not enough data
8.0
15
Image Generation
Not enough data
8.7
226
Not enough data
8.5
225
Not enough data
8.5
222
Not enough data
8.5
219
Not enough data
8.7
219
Advanced Functionality
Not enough data
8.6
213
Not enough data
8.0
215
Not enough data
8.5
208
Not enough data
8.8
215
Model
Not enough data
8.7
209
Not enough data
8.6
209
Not enough data
8.5
202
Commercial Rights & Licensing - AI Image Generators
Not enough data
Not enough data
License Type Transparency - AI Image Generators
Not enough data
Not enough data
Generative AI
7.7
31
Not enough data
7.9
30
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Not enough data
Internal Use
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Not enough data
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
Not enough data
8.2
53
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
8.5
57
Not enough data
Self-Service Platform
8.6
57
Not enough data
8.7
60
Not enough data
8.2
59
Not enough data
8.5
58
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video Creation - AI Video Generation
Not enough data
8.1
94
Not enough data
8.2
92
Not enough data
7.8
93
Not enough data
8.5
92
Not enough data
7.9
92
Not enough data
8.0
91
Generative AI - AI Video Generation
Not enough data
8.0
70
Editing - AI Video Generation
Not enough data
7.9
94
Not enough data
8.3
93
Storage & Management - AI Video Generation
Not enough data
8.6
93
Not enough data
8.4
91
Not enough data
8.2
93
Not enough data
8.2
95
Workflow Design & Integration - AI Orchestration
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drift and TESS AI share no categories
Unique Categories
Drift is categorized as Business Scheduling, Conversational Support, AI Sales Assistant, Conversational Marketing, Chatbots, Bot Platforms, Live Chat, Customer Self-Service, and Customer Service Automation
TESS AI is categorized as AI Image Generators, AI Code Generation, Text to Speech, AI Video Generators, AI Chatbots, AI Writing Assistant, and AI Orchestration
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TESS AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Marketing and Advertising
16.7%
Information Technology and Services
6.5%
Computer Software
5.1%
Graphic Design
4.3%
Animation
4.3%
Other
63.1%
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
TESS AI has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
