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Compare Documo and OpenText Fax (RightFax) 
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At a Glance
Market Segments
Small-Business (60.3% of reviews)
Enterprise (55.0% of reviews)
Entry-Level Pricing
$300.00 Per Year
No pricing available
Documo
Star Rating
(189)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$300.00 Per Year
Free Trial is available
Browse all 6 pricing plansOpenText Fax (RightFax)
Star Rating
(22)4.1 out of 5
Market Segments
Enterprise (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenText Fax (RightFax)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText RightFax excels in its fax number management, achieving a perfect score of 10.0, which allows for seamless integration of existing numbers and efficient fax operations. In contrast, Documo, while still strong, scores 9.3 in this area, indicating a slightly less robust feature set for managing fax numbers.
- Reviewers mention that Documo shines in ease of use, with a score of 9.6 compared to OpenText RightFax's 8.1. Users appreciate Documo's intuitive interface, which simplifies document management and enhances user experience.
- G2 users highlight that OpenText RightFax has a strong document storage capability, scoring 9.1, which is crucial for enterprises needing to manage large volumes of documents securely. However, Documo does not provide a comparable score in this area, indicating a potential gap for users focused on extensive document storage needs.
- Users on G2 report that Documo offers superior quality of support, with a score of 9.5, compared to OpenText RightFax's 7.9. This difference suggests that Documo may provide more responsive and helpful customer service, which is vital for users who require assistance.
- Reviewers mention that OpenText RightFax has a lower score in ease of setup (7.7) compared to Documo (9.3), indicating that users may find Documo easier to implement and get started with, which can be a significant factor for small businesses.
- Users say that while both products have strong sending capabilities, OpenText RightFax's unlimited sending feature is particularly praised, allowing for extensive faxing without additional costs, whereas Documo's sending features, while effective, do not emphasize unlimited sending as a key selling point.
Pricing
Entry-Level Pricing
OpenText Fax (RightFax)
No pricing availableFree Trial
Documo
Free Trial is available
OpenText Fax (RightFax)
No trial information availableRatings
Meets Requirements
9.5
172
8.4
19
Ease of Use
9.4
175
8.1
19
Ease of Setup
9.2
143
7.7
11
Ease of Admin
9.2
113
8.3
11
Quality of Support
9.4
155
7.9
17
Has the product been a good partner in doing business?
9.5
112
7.0
11
Product Direction (% positive)
9.0
171
8.8
19
Features by Category
Signature Process
8.5
12
Not enough data
7.8
10
Not enough data
9.2
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
7.4
9
Not enough data
8.3
10
Not enough data
8.3
11
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
8.8
12
Not enough data
8.1
12
Not enough data
8.1
9
Not enough data
Platform
8.3
10
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
9.0
12
Not enough data
7.7
10
Not enough data
Documents
6.8
86
Not enough data
7.2
91
Not enough data
8.8
125
Not enough data
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
9.1
130
10.0
5
8.9
119
Not enough data
8.8
112
Not enough data
9.0
118
Not enough data
8.8
113
Not enough data
8.8
111
9.7
5
Categories
Categories
Shared Categories
Documo and OpenText Fax (RightFax) are categorized as Online Fax
Unique Categories
Documo is categorized as E-Signature
OpenText Fax (RightFax) has no unique categories
Reviews
Reviewers' Company Size
Documo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Fax (RightFax)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
17.9%
Information Technology and Services
11.4%
Telecommunications
8.7%
Health, Wellness and Fitness
8.2%
Mental Health Care
7.1%
Other
46.7%
Insurance
25.0%
Hospital & Health Care
25.0%
Information Technology and Services
10.0%
Utilities
5.0%
Medical Practice
5.0%
Other
30.0%
Discussions
Can I try out the product before deciding to purchase?
1 Comment
Official Response from Documo
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take mFax for a spin and see why we...Read more
How soon will I be able to send/receive faxes after signing up?
1 Comment
Official Response from Documo
Immediately. Your account is created immediately upon signing up and you are given a Toll-Free virtual fax number. You will be able to send and receive faxes...Read more
Do I have to sign a contract to get the best pricing?
1 Comment
Official Response from Documo
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the...Read more
OpenText Fax (RightFax) has no discussions with answers
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