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Compare Documo and OpenText Fax (RightFax) 
Featured Products
At a Glance
Market Segments
Small-Business (60.3% of reviews)
Enterprise (55.0% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Documo
Star Rating
(189)4.7 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 6 pricing plansOpenText Fax (RightFax)
Star Rating
(22)4.1 out of 5
Market Segments
Enterprise (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenText Fax (RightFax)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Documo excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate how quickly they can send faxes, highlighting the platform's efficiency and the great features it offers.
- According to verified reviews, OpenText Fax (RightFax) is recognized for its robust integration capabilities, particularly with modern and legacy systems. Users note that it can seamlessly connect with both digital and traditional fax machines, making it a versatile choice for businesses with diverse needs.
- Users say that Documo's customer support is a standout feature, with many highlighting the quick response times and helpful follow-up from the support team. This level of service is crucial for users who may need assistance with faxing, especially in a fast-paced business environment.
- Reviewers mention that while OpenText Fax (RightFax) is effective for high-volume faxing, it may require more initial training for users compared to Documo. However, once set up, many find it to be a reliable tool that integrates well into their workflows.
- G2 reviewers highlight that Documo is particularly well-suited for small businesses, with a significant portion of its user base coming from this segment. This focus allows it to cater specifically to the needs of smaller operations, providing a cost-effective solution for faxing.
- According to verified reviews, OpenText Fax (RightFax) has a strong reputation for handling high volumes of faxes efficiently, making it a preferred choice for larger enterprises. Users appreciate its flexibility and the fact that it can be managed with minimal ongoing administration after the initial setup.
Pricing
Entry-Level Pricing
Documo
Free Trial
Free Trial
14-day free trial cloud fax portal, API developer sandbox, fax number and set of initial pages
- API developer sandbox
- Fax number
- User seat
OpenText Fax (RightFax)
No pricing availableFree Trial
Documo
Free Trial is available
OpenText Fax (RightFax)
No trial information availableRatings
Meets Requirements
9.5
172
8.4
19
Ease of Use
9.4
175
8.1
19
Ease of Setup
9.2
143
7.7
11
Ease of Admin
9.2
113
8.3
11
Quality of Support
9.4
155
7.9
17
Has the product been a good partner in doing business?
9.5
112
7.0
11
Product Direction (% positive)
9.0
171
8.8
19
Features by Category
Signature Process
8.5
12
Not enough data
7.8
10
Not enough data
9.2
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
7.4
9
Not enough data
8.3
10
Not enough data
8.3
11
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
8.8
12
Not enough data
8.1
12
Not enough data
8.1
9
Not enough data
Platform
8.3
10
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
9.0
12
Not enough data
7.7
10
Not enough data
Documents
6.8
86
Not enough data
7.2
91
Not enough data
8.8
125
Not enough data
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
9.1
130
10.0
5
8.9
119
Not enough data
8.8
112
Not enough data
9.0
118
Not enough data
8.8
113
Not enough data
8.8
111
9.7
5
Categories
Categories
Shared Categories
Documo and OpenText Fax (RightFax) are categorized as Online Fax
Unique Categories
Documo is categorized as E-Signature
OpenText Fax (RightFax) has no unique categories
Reviews
Reviewers' Company Size
Documo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Fax (RightFax)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
17.9%
Information Technology and Services
11.4%
Telecommunications
8.7%
Health, Wellness and Fitness
8.2%
Mental Health Care
7.1%
Other
46.7%
Insurance
25.0%
Hospital & Health Care
25.0%
Information Technology and Services
10.0%
Utilities
5.0%
Medical Practice
5.0%
Other
30.0%
Discussions
Can I try out the product before deciding to purchase?
1 Comment
Official Response from Documo
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take mFax for a spin and see why we...Read more
How soon will I be able to send/receive faxes after signing up?
1 Comment
Official Response from Documo
Immediately. Your account is created immediately upon signing up and you are given a Toll-Free virtual fax number. You will be able to send and receive faxes...Read more
Do I have to sign a contract to get the best pricing?
1 Comment
Official Response from Documo
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the...Read more
OpenText Fax (RightFax) has no discussions with answers
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