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Compare DigitalOcean and xMatters 
At a Glance
Market Segments
Small-Business (85.9% of reviews)
Enterprise (64.5% of reviews)
Entry-Level Pricing
Starting at $4.00
Free 10 Users Per Month
DigitalOcean
Star Rating
(734)4.6 out of 5
Market Segments
Small-Business (85.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $4.00
Browse all 11 pricing plansxMatters
Star Rating
(703)4.5 out of 5
Market Segments
Enterprise (64.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Learn more about xMattersDigitalOcean vs xMatters
When assessing the two solutions, reviewers found DigitalOcean easier to use, set up, and administer. However, reviewers preferred doing business with xMatters overall.
- DigitalOcean and xMatters both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that xMatters is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of xMatters over DigitalOcean.
Pricing
Entry-Level Pricing
DigitalOcean
Droplets
Starting at $4.00
Simple, affordable, fast virtual machines
- Deploys in seconds
- Scales up on demand
- Run any workload from mission critical apps to low traffic sites
xMatters
Free
Free
10 Users Per Month
Helps small teams automate away issues - for free
- Global on-call scheduling
- Manage shifts
- On-Call Reminders
Free Trial
DigitalOcean
Free Trial is available
xMatters
Free Trial is available
Ratings
Meets Requirements
9.1
640
9.1
499
Ease of Use
9.3
629
8.8
515
Ease of Setup
9.4
488
8.8
293
Ease of Admin
9.2
406
8.8
183
Quality of Support
8.7
523
9.1
424
Has the product been a good partner in doing business?
9.2
379
9.3
175
Product Direction (% positive)
9.0
629
9.2
484
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Monitoring
Not enough data
9.3
296
Not enough data
9.5
321
|
Verified
Not enough data
9.1
299
|
Verified
Not enough data
7.5
22
Management Tools
Not enough data
9.1
290
Not enough data
9.1
292
|
Verified
Not enough data
9.0
275
|
Verified
Generative AI
Not enough data
8.3
72
Not enough data
8.4
74
Agentic AI - Incident Management
Not enough data
6.7
17
Not enough data
6.5
13
Not enough data
8.6
21
Not enough data
8.1
15
Not enough data
6.9
12
Not enough data
7.3
13
Not enough data
7.3
15
Infrastructure Provision
9.1
145
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
77
Not enough data
8.3
120
Not enough data
9.3
152
Not enough data
Feature Not Available
Not enough data
8.9
132
Not enough data
Management
8.9
154
Not enough data
8.7
154
Not enough data
8.7
147
Not enough data
Functionality
8.4
82
Not enough data
ServiceNow Apps
Not enough data
9.3
73
Not enough data
9.4
73
Agentic AI - ServiceNow Store Apps
Not enough data
8.8
7
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
8.6
6
Generative AI
Not enough data
Feature Not Available
Agentic AI - IT Alerting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integration - Machine Learning
Not enough data
Not enough data
Learning - Machine Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Virtual Private Servers (VPS)
7.5
21
Not enough data
7.3
20
Not enough data
7.5
20
Not enough data
Hosting Management
8.4
346
Not enough data
8.9
353
Not enough data
Feature Not Available
Not enough data
8.6
285
Not enough data
8.2
240
Not enough data
8.7
267
Not enough data
7.9
216
Not enough data
Feature Not Available
Not enough data
8.8
296
Not enough data
8.6
294
Not enough data
Development
8.9
74
Not enough data
Feature Not Available
Not enough data
8.4
74
Not enough data
8.8
69
Not enough data
7.9
69
Not enough data
Database
8.7
69
Not enough data
7.8
68
Not enough data
7.9
67
Not enough data
8.6
67
Not enough data
8.9
69
Not enough data
Infrastructure
8.8
70
Not enough data
9.0
71
Not enough data
8.3
69
Not enough data
Configuration
8.8
51
Not enough data
8.7
51
Not enough data
8.6
51
Not enough data
7.4
50
Not enough data
8.7
50
Not enough data
Database Administration
8.7
51
Not enough data
8.4
51
Not enough data
7.8
50
Not enough data
Availability
9.2
51
Not enough data
8.8
50
Not enough data
8.4
51
Not enough data
8.4
50
Not enough data
Security
7.7
47
Not enough data
8.0
48
Not enough data
7.7
46
Not enough data
Data Management
8.6
47
Not enough data
7.5
47
Not enough data
Management
9.3
39
Not enough data
9.0
38
Not enough data
8.5
37
Not enough data
Organization
8.9
37
Not enough data
9.0
38
Not enough data
8.9
37
Not enough data
Development
8.8
37
Not enough data
8.8
35
Not enough data
8.9
36
Not enough data
9.2
35
Not enough data
Categories
Categories
Shared Categories
DigitalOcean and xMatters share no categories
Unique Categories
Reviews
Reviewers' Company Size
DigitalOcean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
xMatters
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.6%
Information Technology and Services
19.7%
Internet
6.9%
Marketing and Advertising
5.8%
Computer & Network Security
3.0%
Other
39.9%
Information Technology and Services
20.4%
Financial Services
9.1%
Computer Software
7.4%
Hospital & Health Care
6.5%
Banking
5.1%
Other
51.6%
Alternatives
Discussions
What are droplets in DigitalOcean?
7 Comments
JL
Companies like to rename existing concepts to make them seem more exclusive. A Droplet is what Digital Ocean has decided to name its virtual machines,...Read more
What's your primary use case for DigitalOcean?
2 Comments
TR
I use it for hosting my staging websites for my web dev business as well as hosting my own website. I'm not a big fan of web hosting companies, especially as...Read more
Are digital ocean droplets VPS?
2 Comments
JL
Yes, Droplets are what Digital Ocean calls their VPS's.Read more
Why xMatters tool crashes sometimes?
1 Comment
SH
I've never had a problem with it. Have you raised a case to the xMatters support team? They are really good and will help find the problem.Read more
Can the option of xmatter be enabled only for few audience
1 Comment
RT
People who have accounts created in xMatters can "use" xMatters. There will be different use cases for different people based on their jobs. Some will only...Read more
What is xMatters Flow Designer?
1 Comment
Official Response from xMatters
Flow Designer is a visual workflow builder for incident management. With it, our customers can easily orchestrate communication across their enterprise...Read more
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