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Compare CustomerGlu and Influitive 
Featured Products
At a Glance
Market Segments
Small-Business (42.9% of reviews)
Mid-Market (48.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CustomerGlu
Star Rating
(14)4.5 out of 5
Market Segments
Small-Business (42.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CustomerGluInfluitive
Star Rating
(396)4.4 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfluitiveCustomerGlu vs Influitive
When assessing the two solutions, reviewers found CustomerGlu easier to use, set up, and administer. Reviewers also preferred doing business with CustomerGlu overall.
- Reviewers felt that Influitive meets the needs of their business better than CustomerGlu.
- When comparing quality of ongoing product support, reviewers felt that CustomerGlu is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CustomerGlu over Influitive.
Pricing
Entry-Level Pricing
CustomerGlu
No pricing availableInfluitive
No pricing availableFree Trial
CustomerGlu
No trial information availableInfluitive
No trial information availableRatings
Meets Requirements
8.5
11
8.6
333
Ease of Use
9.1
11
8.6
330
Ease of Setup
9.0
5
7.7
233
Ease of Admin
8.7
5
8.4
265
Quality of Support
9.4
11
9.2
315
Has the product been a good partner in doing business?
9.3
5
9.1
263
Product Direction (% positive)
10.0
11
8.6
320
Features by Category
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Marketing Gamification
8.6
11
8.5
57
8.3
8
9.1
43
8.2
10
8.4
50
8.8
11
8.8
62
8.9
11
8.5
61
8.7
9
7.2
43
Agentic AI - Gamification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.0
10
8.0
48
7.9
8
8.5
50
Platform
8.1
7
8.8
59
8.6
6
8.9
50
7.7
10
8.2
60
Content Sharing
Not enough data
9.1
11
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.3
10
|
Verified
Not enough data
8.3
11
|
Verified
Content Dashboard
Not enough data
7.8
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
7.5
8
|
Verified
Analytics
Not enough data
8.6
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
14
|
Verified
Platform
Not enough data
7.7
10
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Employee Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Building
Not enough data
8.5
55
Not enough data
8.0
48
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Improvement
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Analytics
Not enough data
7.9
49
Not enough data
8.7
60
Not enough data
8.0
54
Not enough data
7.5
43
Community Management
Not enough data
8.2
50
Not enough data
8.0
53
Not enough data
Not enough data
Community Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CustomerGlu and Influitive are categorized as Gamification
Reviews
Reviewers' Company Size
CustomerGlu
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Influitive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.3%
Pharmaceuticals
14.3%
Marketing and Advertising
14.3%
Financial Services
14.3%
Online Media
7.1%
Other
35.7%
Computer Software
45.2%
Information Technology and Services
14.0%
E-Learning
6.2%
Marketing and Advertising
5.4%
Internet
4.1%
Other
25.1%
Alternatives
Discussions
CustomerGlu has no discussions with answers
What kinds of components are installed? Can you connect referrals to salesforce opportunities?
1 Comment
CB
Yes, Influitive can connect with Salesforce for Referrals. The integration is specific and uses something called Salesforce for Referrals 2.0. I've worked...Read more
Being new to advocacy do you have any tips and tricks you could share to the newbies that would help us grow the advocacy :)
1 Comment
JA
Promote your program everywhere. Evangelize it to everyone in your company. Add an email signature to the bottom of your email, create a welcome video, and...Read more
Influitive has no more discussions with answers
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