CustomerGlu Reviews & Product Details

Customer Glu has been very a client / customer driven organisation. CG team tries to understand the needs and usecases of the clients and come up with ideas and campaign inputs on how the engagement initiatives can be planned. This is over and above what their platform offers.

Coming to their platform, it is quick to test, deploy and get running. Leveraging chatgpt, they are launching campaigns in minutes, which is probably one of the best in the industry at the moment. I highly recommended them in my circle for marketers and pms looking to quick drive engagement. Review collected by and hosted on G2.com.

Didn't find anything that bothered me or my organisation while working with Customer Glu. Review collected by and hosted on G2.com.

The product team at customer Glu is constantly innovating and coming up with new tools of engagement. Lastly, the support team at customer Glu is always reachable at resolves issues pretty quickly. They hear your feedbacks, learn from it and come back with solutions. I like the user experience of the CG tools. Review collected by and hosted on G2.com.

I would like to see some more real games that can be customised for branding activities. Review collected by and hosted on G2.com.

It's a good tool to keep users engaged and reactivate. The newly introduced features are helpful to control and divert user flow as per business requirements. Data enrichment options also help businesses collect data without being pushy. Review collected by and hosted on G2.com.

Nothing to dislike. However, there are a few points that the team can work on:

1. Overall MIS reporting: Currently, reports are available on a campaign level, making it difficult to access the overall tool performance.

2. New games: As a user, it's never enough Review collected by and hosted on G2.com.

So, I've got this client, right? They've got a healthcare app. Good idea, but users were just not sticking around. Then we brought in Customerglu.

We started using their AI-powered gamification about 4 months ago, and man, it's like the app's been reborn! Users are now super engaged - they're tracking their health stats, taking up challenges, earning rewards. It's not just an app anymore, it's a health community.

The Customerglu team? They're top-notch! Always ready to help out. Feels like they're part of our team, you know? Review collected by and hosted on G2.com.

If I had to pick one thing, I'd say the initial setup of some of their new features (which were still in beta testing) was a bit tricky. Took us a bit to get the hang of it. But once we did, it was smooth sailing. Review collected by and hosted on G2.com.

I loveCustomerGlu; I am thoroughly impressed by their gamification features. It was very seamless to integrate. The range of engaging use cases, including "Spin the Wheel," quizzes, and rewarding systems, is truly captivating. The user-friendly interface makes customisation effortless, while the product's reliability and responsiveness ensure a smooth experience. With a dedicated development team that continuously improves and updates the product, it's an excellent choice for anyone looking to add gamification elements to their projects. Review collected by and hosted on G2.com.

While I am impressed with the platform, I have a minor concern regarding the lack of significant features. However, considering the product is in its early stages, I understand it has immense potential to grow and become even brighter. With time, the developers will introduce more extensive and advanced features, further enhancing the product's capabilities. I am excited to witness its future growth and eagerly anticipate the addition of these features expected. Review collected by and hosted on G2.com.

Templated game that significantly reduced development time and minimized tech dependency. Flexible pre-built gamification option and layout with clear reporting dashboard. Easy to use interface Review collected by and hosted on G2.com.

CustomerGlu is a rather "new" tool in the market; there are some features still under development and room for improvement as well. Over the last 1.5 years working with CustomerGlu, new features or updates have been released from time to time based on our feedback. Review collected by and hosted on G2.com.

Instant help available from the support team. The dashboard is easy to understand and hence the execution of game campaigns becomes easier. Review collected by and hosted on G2.com.

While scheduling the games, in terms of designs I find the options are very low. Review collected by and hosted on G2.com.

Unique way of doing campaigns with the user-friendly interface helping us to execute and evaluate the campaigns seamlessly. Review collected by and hosted on G2.com.

If they will start API integration with the other 3rd party CRM tools like Moengage, Webengage then it will be great. Review collected by and hosted on G2.com.

The product is very innovative and simple to use at the same time. One thing that stands apart is their stellar service. Very empathetic and prompt in responding and resolving issues if any. Review collected by and hosted on G2.com.

Nothing much that I can think of. The product is evolving and personally I'm expecting a few more amazing and very needful features that can solve very important problems. Review collected by and hosted on G2.com.

Easy-to-use interface and helpful team. Review collected by and hosted on G2.com.

Minimal tech glitches, require more gamification options Review collected by and hosted on G2.com.