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At a Glance
Market Segments
Small-Business (44.0% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
$12.00 Per Month
Creatio
Star Rating
(311)4.7 out of 5
Market Segments
Small-Business (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansmonday CRM
Star Rating
(1,065)4.6 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Creatio and monday CRM have a strong star rating of 4.6, indicating overall satisfaction, but Creatio is noted for its superior quality of support with a score of 9.1 compared to monday CRM's 8.5, suggesting that users find Creatio more responsive and helpful when issues arise.
- Reviewers mention that Creatio excels in Lead Management with a score of 9.1, while monday CRM scores 8.5. Users appreciate Creatio's advanced features like automated lead scoring and nurturing workflows, which enhance their sales processes.
- G2 users highlight that Creatio's Workflow Capability is rated at 9.0, outperforming monday CRM's 8.7. Reviewers say that Creatio's ability to create complex workflows with ease allows for better automation of repetitive tasks, which is a significant time-saver.
- Users on G2 report that Creatio's Contact & Account Management features score 9.0, while monday CRM's score is 8.5. Reviewers mention that Creatio's comprehensive view of customer interactions and history helps them maintain better relationships with clients.
- Reviewers mention that Creatio's AI Text Generation feature, rated at 9.0, is a standout, providing users with automated content creation capabilities that monday CRM lacks, which is particularly beneficial for marketing teams looking to streamline their efforts.
- Users say that while both products are user-friendly, Creatio's Ease of Use score of 9.1 slightly edges out monday CRM's 8.9, with reviewers noting that Creatio's intuitive interface and customizable dashboards make it easier for teams to adapt and utilize effectively.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Creatio
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
9.1
222
8.6
778
Ease of Use
9.0
249
8.9
803
Ease of Setup
8.4
150
8.4
593
Ease of Admin
8.6
119
8.9
460
Quality of Support
9.1
220
8.5
690
Has the product been a good partner in doing business?
9.2
118
8.9
454
Product Direction (% positive)
9.2
207
9.3
756
Features by Category
Sales Force Automation
9.0
152
|
Verified
8.5
529
9.0
91
7.8
463
8.9
144
|
Verified
8.5
527
8.8
148
|
Verified
8.8
562
8.7
117
|
Verified
7.6
435
8.7
132
|
Verified
8.3
485
8.6
129
|
Verified
7.7
439
8.8
125
|
Verified
7.5
442
8.9
121
|
Verified
7.9
469
Marketing Automation
8.8
132
|
Verified
7.5
452
8.9
123
|
Verified
7.7
447
9.1
141
|
Verified
8.6
516
8.9
109
|
Verified
7.5
426
Customer Support
9.1
122
|
Verified
8.2
463
8.8
113
|
Verified
7.8
402
8.9
128
|
Verified
8.2
427
8.8
110
|
Verified
7.0
386
9.1
115
|
Verified
7.8
440
Reporting & Analytics
8.8
147
|
Verified
8.3
494
9.0
155
|
Verified
8.7
550
8.7
120
|
Verified
7.9
453
Mobile & Social
8.6
115
|
Verified
7.8
373
8.5
110
|
Verified
7.2
337
8.5
122
|
Verified
7.7
460
Platform
8.8
96
|
Verified
8.7
509
9.0
97
|
Verified
8.7
499
8.8
97
|
Verified
8.6
513
8.7
70
8.1
436
8.9
79
|
Verified
7.6
386
8.7
82
|
Verified
8.0
469
8.8
91
|
Verified
8.5
497
8.6
76
|
Verified
7.8
432
Integration
8.8
98
|
Verified
8.2
467
8.7
81
|
Verified
7.9
415
8.5
75
7.9
406
Generative AI
9.0
28
7.1
304
Agentic AI - CRM
Not enough data
7.1
53
Not enough data
7.3
53
Not enough data
7.3
51
Not enough data
7.2
53
Not enough data
7.1
52
Not enough data
7.0
52
Not enough data
7.0
52
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
Management
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Not enough data
Generative AI
9.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.0
28
Not enough data
6.8
28
Not enough data
6.7
27
Incentives
Not enough data
7.3
214
Not enough data
7.7
230
Not enough data
7.5
208
Not enough data
7.7
220
Personalization
Not enough data
8.2
257
Not enough data
8.2
244
Not enough data
8.8
273
Not enough data
8.6
245
Administrative
Not enough data
8.1
252
Not enough data
8.2
244
Not enough data
7.7
198
Agentic AI - Email Tracking
Not enough data
7.3
23
Not enough data
7.5
23
Not enough data
7.5
23
Not enough data
6.9
23
Not enough data
6.7
23
Not enough data
6.8
23
Not enough data
7.2
23
Analytics
Not enough data
8.1
166
Not enough data
7.9
142
Not enough data
Feature Not Available
Customizations
Not enough data
8.2
184
Not enough data
8.2
93
Not enough data
8.5
188
Not enough data
7.9
87
Not enough data
8.2
184
Generative AI
Not enough data
7.4
131
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Not enough data
Predictive Analytics
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Not enough data
Sales Management
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
Not enough data
User Interface Design
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
28
Not enough data
Data Control
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Not enough data
Publishing
9.2
24
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and monday CRM are categorized as CRM
Unique Categories
Creatio is categorized as Retail Analytics, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Sales Analytics, Lead Capture, Help Desk, Contact Center, AI Agents For Business Operations, and Revenue Operations & Intelligence (RO&I)
monday CRM is categorized as Email Tracking and Sales Performance Management
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.0%
Computer Software
10.9%
Financial Services
6.0%
Banking
4.9%
Telecommunications
2.6%
Other
57.7%
Marketing and Advertising
12.0%
Information Technology and Services
7.7%
Construction
4.8%
Computer Software
4.7%
Real Estate
3.8%
Other
67.0%
Alternatives
Discussions
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Creatio has no more discussions with answers
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 Comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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