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Compare COMPASS Quality Management System and MasterControl Quality Management System 
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At a Glance
Market Segments
Enterprise (47.8% of reviews)
Mid-Market (65.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
COMPASS Quality Management System
Star Rating
(50)4.2 out of 5
Market Segments
Enterprise (47.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about COMPASS Quality Management SystemMasterControl Quality Management System
Star Rating
(498)4.3 out of 5
Market Segments
Mid-Market (65.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about MasterControl Quality Management SystemSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MasterControl Quality Management System excels in its Document Control feature, with a score of 8.5, making it easier for teams to manage and track documents effectively. In contrast, COMPASS Quality Management System also offers Document Control but with a slightly lower score of 8.8, indicating a more user-friendly experience.
- Reviewers mention that MasterControl's Quality Processes score of 8.0 reflects its robust capabilities in managing quality-related tasks, while COMPASS's Quality Processes score of 8.2 suggests a more streamlined approach, making it easier for users to implement quality management practices.
- G2 users highlight that MasterControl's ease of setup is rated at 7.6, which some find challenging, whereas COMPASS shines with a higher score of 8.5, indicating a more straightforward onboarding process that users appreciate.
- Users on G2 report that MasterControl's Quality of Support is rated at 8.5, which is commendable, but COMPASS outperforms it with a score of 8.7, suggesting that users find their support team more responsive and helpful.
- Reviewers mention that MasterControl's Analytics & Reporting feature scores 6.9, which some users find lacking in depth, while COMPASS's score of 6.8 indicates that both systems could improve in this area, but users feel COMPASS offers slightly better insights.
- Users say that MasterControl's Product Direction score of 9.1 indicates a strong commitment to future improvements, while COMPASS's score of 9.4 suggests an even more proactive approach to evolving its features based on user feedback.
Pricing
Entry-Level Pricing
COMPASS Quality Management System
No pricing availableMasterControl Quality Management System
Quality Excellence
Contact Us
Per Year
With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)
Free Trial
COMPASS Quality Management System
No trial information availableMasterControl Quality Management System
No trial information availableRatings
Meets Requirements
7.8
41
8.6
421
Ease of Use
7.9
41
7.8
439
Ease of Setup
8.5
17
7.6
316
Ease of Admin
8.3
19
8.0
315
Quality of Support
8.7
40
8.6
416
Has the product been a good partner in doing business?
8.9
19
8.8
316
Product Direction (% positive)
9.4
40
9.2
415
Features by Category
Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Analytics
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Strategy - Project and Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Management
Not enough data
7.1
62
Not enough data
6.7
64
Not enough data
6.9
60
Not enough data
7.0
59
Quality System
Not enough data
6.8
62
Not enough data
7.4
66
Not enough data
8.5
73
Not enough data
7.9
68
Usability
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.1
8
Reporting
Not enough data
8.1
8
Not enough data
7.5
8
Not enough data
7.7
8
Generative AI
Not enough data
6.3
5
Not enough data
6.3
5
Prepare
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Plan
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimize
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execute
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Nonconformance
Not enough data
7.6
251
|
Verified
Not enough data
7.6
263
|
Verified
Not enough data
7.6
259
|
Verified
Quality system
Not enough data
8.8
289
|
Verified
Not enough data
8.2
285
|
Verified
Not enough data
6.8
282
|
Verified
Risk Management
Feature Not Available
7.1
238
|
Verified
Not enough data
6.9
233
|
Verified
Feature Not Available
6.8
231
|
Verified
Inspection Management
Not enough data
7.3
268
|
Verified
Not enough data
8.0
277
|
Verified
Not enough data
7.5
256
|
Verified
Compliance
Not enough data
Feature Not Available
Not enough data
6.9
209
|
Verified
Not enough data
7.0
214
|
Verified
Platform
Not enough data
7.3
227
|
Verified
Not enough data
8.5
249
|
Verified
Not enough data
6.6
228
|
Verified
Not enough data
7.6
258
|
Verified
Services
Not enough data
7.9
260
|
Verified
Not enough data
8.2
265
|
Verified
Not enough data
8.6
268
|
Verified
Not enough data
8.4
244
|
Verified
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Idea Sources
Not enough data
Not enough data
Not enough data
Not enough data
Idea Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.3
5
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
9.2
6
Regulatory Compliance
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Regulatory Information Management (RIM) SystemsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Affairs
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.3
5
Workflow
Not enough data
9.0
5
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Not enough data
Platform
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
Not enough data
Categories
Categories
Shared Categories
COMPASS Quality Management System and MasterControl Quality Management System are categorized as Quality Management (QMS)
Unique Categories
COMPASS Quality Management System is categorized as Strategic Planning and Execution, Idea Management, and Project and Portfolio Management
MasterControl Quality Management System is categorized as Regulatory Information Management (RIM) Systems, Electronic Trial Master File (eTMF), Complaint Management, Medical QMS, IT Risk Management, Enterprise Content Management (ECM), Operational Risk Management, and Audit Management
Reviews
Reviewers' Company Size
COMPASS Quality Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MasterControl Quality Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
58.7%
Medical Practice
6.5%
Health, Wellness and Fitness
6.5%
Mental Health Care
4.3%
Higher Education
4.3%
Other
19.6%
Pharmaceuticals
36.0%
Medical Devices
25.3%
Biotechnology
14.1%
Hospital & Health Care
5.1%
Manufacturing
3.8%
Other
15.8%
Alternatives
Discussions
Can users modify the criteria and scoring protocol for ideas?
1 Comment
Official Response from COMPASS Quality Management System
Yes, although many customers like the way we have set up the process for scoring ideas, licensees can establish their own scoring criteria, weighting, and...Read more
Can licensees set up templates for project work?
1 Comment
Official Response from COMPASS Quality Management System
The system includes many commonly used templates already for DMAIC, Lean, PDCA, CAPA, 5S, Kaizen and more. But if an organization would like to set up their...Read more
Can users track project work across a distributed enterprise with several facilities?
1 Comment
Official Response from COMPASS Quality Management System
Yes the system was designed for the most complex of business environments. You can track by Facility, Department, Business Unit, Project Leader, and many...Read more
What is MasterControl Quality Management System used for?
1 Comment
JV
It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For...Read more
MasterControl Quality Management System has no more discussions with answers
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