COMPASS Quality Management System Reviews & Product Details

The structured & standardized solution to managing a large portfolio of improvement projects

The ability for the project leader and team to access tools and training at the point of use and real-time

The ability to access and pull all backend data for customized reporting on our execution performance

The willingness and capability of Creato's team to deliver the solution we needed that aligns with our business's needs Review collected by and hosted on G2.com.

Any obstacle or dislike has been and continues to be addressed by Creato's team. Review collected by and hosted on G2.com.

I have been in search of a good audit system software that meets the needs of my agency's quality management program. After working with the COMPASS system for its functionality with performance improvement projects, I have also found that it has the capabilities to provide the support I need from beginning to end in the audit process, to include Corrective Action/Preventive Action (CAPA). COMPASS is easy to navigate and has plenty of customizable capabilities. I like the idea of having a "one-stop shop" for a total quality management system that allows audits, CAPA's, and performance improvement projects all in the same place. Not to mention, the technical support I receive is excellent when I am needing that extra support to help guide me along the way. Review collected by and hosted on G2.com.

None. I look forward to each release of the next version because it always offers something beneficial to me. Review collected by and hosted on G2.com.

The COMPASS Quality Management System includes a great Ideation module that aids in facilitating the gathering, ranking, and selection of improvement initiatives. It has an easy-to-use set of tools and templates for problem solving and improvement. This toolset makes it much easier to quickly create value stream maps, fishbone diagrams, CTQ trees, etc. Finally, its reporting capabilities are unparalleled. It can quickly create everything from A3 reports for individual problem solving/improvement efforts to reports that summarize the aggregate progress of all current initiatives. I would highly recommend COMPASS to anyone looking for a comprehensive system for identifying, executing, and overseeing process improvement initiatives. Review collected by and hosted on G2.com.

I can't think of anything to dislike about COMPASS. Over the years I have been using it, there is constant innovation of features. Review collected by and hosted on G2.com.

I like the flexibility to define types of initiatives and tailor them to each particular project. The ability to concisely capture the relevant criteria and evaluate the inputs and outputs against those criteria within the tool is invaluable. Review collected by and hosted on G2.com.

The interface formatting could use some help. It seems to get in the way within the browser of doing the edits. Having to expand the text boxes for each section by default, rather than having it optional to collapse them, is a bit unwieldy. Review collected by and hosted on G2.com.

I like the ability to manage unlimited project templates for DMAIC and other CI methods. Excellent project tracking and reporting capabilities. It also includes a robust ideation module. Review collected by and hosted on G2.com.

No dislikes, particularly since the company is flexible and offers the ability to customize features unique to the organization. Review collected by and hosted on G2.com.

HAs all the Lean processes defined for ease? The ability to add ideas is crucial. Review collected by and hosted on G2.com.

Staff reflected it would be much easier if all sections could be easily connected. Staff reported the need to go from one to the next and it can be a little cumbersome Review collected by and hosted on G2.com.

Tools and training are useful for any number or size of projects. Review collected by and hosted on G2.com.

Training modules could be more engaging. Review collected by and hosted on G2.com.

I like all of the tools that are available to help develop the project idea and carry it forward. I also like that there are modules that show you how to use these tools. The "Drive Project" section of the software is great--it really defines each step one needs to take to move forward. Review collected by and hosted on G2.com.

It's not the most intuitive, a user needs to explore the software a bit to get used to it. The categories on the homepage don't match the menu that you see on the other pages. Review collected by and hosted on G2.com.

The modules help you to navigate the software, I'm not computer friendly as the younger people so I need the help and the modules allow me to get the help without asking from my team members Review collected by and hosted on G2.com.

I don't like the homepage options, its hard to understand sometimes where to go but I am also not a computer person so that could be the issue as well because my team members don't seem to have a issue with it. Review collected by and hosted on G2.com.

Wealth of tutorials, tools, resources, templates, reports, etc. Review collected by and hosted on G2.com.

Interface was confusing, daunting, a turn off for already busy people to learn and navigate. It's a little better now, or maybe a lightbulb went off and I see it more clearly now. Also, I'm not a big fan of the ideas and scoring sections, and I don't like to be overly forced to use the tools provided. Some tools and charts created outside of compass are more visually appealing and easier to use; I don't always want to use a macro-enabled tool provided by compass. Review collected by and hosted on G2.com.