G2 reviewers report that Quo excels in overall user satisfaction, boasting a significantly higher score compared to Comcast Business VoiceEdge. Users appreciate Quo's convenience and essential features, which contribute to a smoother daily workflow.
According to verified reviews, Comcast Business VoiceEdge users highlight the ease of call forwarding to multiple devices, such as laptops and cell phones, which enhances flexibility when out of the office. However, some users feel that the platform could better meet their specific workflow needs.
Users say that Quo's customer support is a standout feature, with one reviewer praising an agent's patience and thoroughness in resolving issues. In contrast, while Comcast Business VoiceEdge has been described as self-explanatory, some users still find themselves needing assistance more often than they would like.
Reviewers mention that Quo's implementation process is quick and efficient, with a strong emphasis on embracing new technology and features. Comcast Business VoiceEdge, while having a detailed implementation plan, has received mixed feedback regarding its setup experience, with some users finding it less intuitive.
According to recent user feedback, Quo's API support and rapid feature iteration are highly valued, making it a preferred choice for businesses looking to stay ahead in technology. On the other hand, Comcast Business VoiceEdge users appreciate its straightforward functionality but express a desire for more advanced features.
G2 reviewers report that Quo consistently receives high marks for ease of use and administration, making it a favorite among small businesses. In comparison, while Comcast Business VoiceEdge offers useful features, users have noted that it can be less user-friendly, particularly in administrative tasks.
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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