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Compare Classter and Incident IQ 
Featured Products
At a Glance
Market Segments
Small-Business (58.6% of reviews)
Mid-Market (51.6% of reviews)
Entry-Level Pricing
Starting at $5.00 1 Active student Per Year
No pricing available
Classter
Star Rating
(29)4.7 out of 5
Market Segments
Small-Business (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $5.00 1 Active student Per Year
Learn more about ClassterIncident IQ
Star Rating
(219)4.6 out of 5
Market Segments
Mid-Market (51.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Incident IQClasster vs Incident IQ
When assessing the two solutions, reviewers found Classter easier to use and do business with overall. However, reviewers preferred the ease of set up with Incident IQ, along with administration.
- Reviewers felt that Classter meets the needs of their business better than Incident IQ.
- When comparing quality of ongoing product support, reviewers felt that Classter is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Classter over Incident IQ.
Pricing
Entry-Level Pricing
Classter
Classter Core
Starting at $5.00
1 Active student Per Year
At Classter, we understand that every organization and educator is unique, and that’s why we offer an affordable and modular pricing that gives you the freedom to create and customize a solution that is tailored to your specific requirements and budget.
- School Registration Management
- Contacts management
- Subjects & Groups Management
Incident IQ
No pricing availableFree Trial
Classter
No trial information availableIncident IQ
No trial information availableRatings
Meets Requirements
9.4
29
9.0
202
Ease of Use
9.2
29
8.9
204
Ease of Setup
8.8
28
8.9
99
Ease of Admin
9.3
26
9.0
105
Quality of Support
9.7
29
9.1
185
Has the product been a good partner in doing business?
9.6
26
9.4
101
Product Direction (% positive)
9.6
29
9.4
199
Features by Category
Ticket and Case Management
Not enough data
8.8
91
Not enough data
8.8
91
Not enough data
8.9
92
Not enough data
8.9
83
Not enough data
8.7
66
Not enough data
9.0
91
Not enough data
9.0
89
Not enough data
8.8
75
Generative AI
Not enough data
7.8
26
Not enough data
7.8
26
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.7
81
Not enough data
8.6
74
Not enough data
7.9
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.0
63
Not enough data
8.7
79
Not enough data
8.6
83
Not enough data
9.0
84
Not enough data
8.5
80
Not enough data
8.9
84
Functionality
8.8
19
Not enough data
8.3
19
Not enough data
8.3
17
Not enough data
8.2
19
Not enough data
7.8
17
Not enough data
8.0
16
Not enough data
8.2
17
Not enough data
7.9
13
Not enough data
8.2
14
Not enough data
8.1
15
Not enough data
Data Management
8.8
14
Not enough data
8.5
17
Not enough data
9.3
14
Not enough data
Agentic AI - Admissions and Enrollment Management
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
HR Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Assessment
9.1
9
Not enough data
8.3
9
Not enough data
Platform Additional Functionality
9.3
9
Not enough data
9.0
8
Not enough data
Platform Basics
9.4
8
Not enough data
9.2
8
Not enough data
Platform Content
9.1
9
Not enough data
8.5
9
Not enough data
8.1
9
Not enough data
9.4
9
Not enough data
9.2
8
Not enough data
Platform Data
8.7
9
Not enough data
Asset Inventory
Not enough data
9.2
95
Not enough data
8.7
72
Not enough data
8.6
65
Not enough data
8.5
77
Not enough data
8.7
74
Generative AI
Not enough data
8.1
26
Not enough data
8.1
26
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.0
89
Not enough data
8.7
74
Not enough data
8.4
55
Not enough data
8.9
87
Incident Management
Not enough data
9.0
119
Not enough data
8.9
111
Not enough data
8.9
121
Not enough data
8.4
114
Not enough data
8.4
108
Reporting
Not enough data
8.9
119
Not enough data
8.7
103
Not enough data
8.5
90
Access & Usability
Not enough data
8.0
104
Not enough data
8.5
106
Not enough data
8.6
103
Not enough data
8.6
89
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Classter and Incident IQ are categorized as School Management
Unique Categories
Classter is categorized as Curriculum Management and Admissions and Enrollment Management
Reviews
Reviewers' Company Size
Classter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Incident IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
55.2%
Higher Education
20.7%
Primary/Secondary Education
17.2%
Entertainment
3.4%
Airlines/Aviation
3.4%
Other
0.0%
Primary/Secondary Education
38.6%
Information Technology and Services
22.8%
Education Management
21.4%
Computer Software
2.3%
Telecommunications
1.9%
Other
13.0%
Alternatives
Discussions
Classter has no discussions with answers
How are you priced?
2 Comments
Official Response from Incident IQ
Incident IQ is priced based on student enrollment, creating a price point that is accessible for districts of all sizes. Read more
Do you integrate with single sign-on providers?
2 Comments
Official Response from Incident IQ
Yes. Incident IQ currently integrates with Google SSO, Azure, and Microsoft Local AD. Integrations with further SSO providers will be released in the near...Read more
Do you have a mobile app?
1 Comment
Official Response from Incident IQ
Yes. Incident IQ features a native mobile app, built for iOS and Android. Read more
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