Introducing G2.ai, the future of software buying.Try now
Compare CIENCE and Salesforce Customer Success 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Marketing Automation Corp
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BWT
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Shapiro Negotiations Institute
Visit Website
At a Glance
Market Segments
Small-Business (57.8% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
No pricing available
Free
CIENCE
Star Rating
(181)3.7 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CIENCESalesforce Customer Success
Star Rating
(370)4.4 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansPricing
Entry-Level Pricing
CIENCE
No pricing availableSalesforce Customer Success
Standard Success Plan
Free
Explore self-guided resources, like online learning, videos, and community advice. Included in all licenses.
- Trailhead
- Help Portal
- Trailblazer Community
Free Trial
CIENCE
Free Trial is available
Salesforce Customer Success
No trial information availableRatings
Quality of Work
7.0
121
9.0
316
Responsiveness
7.9
124
9.0
313
Expertise of Team
7.0
125
8.9
315
Execution Ability
7.0
124
9.0
312
Communication Skills
7.5
125
9.1
311
Professionalism
7.9
125
9.4
314
Has the product been a good partner in doing business?
7.5
141
9.1
123
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Capabilities
7.4
15
Not enough data
7.7
15
Not enough data
7.1
15
Not enough data
6.9
15
Not enough data
6.9
12
Not enough data
7.2
13
Not enough data
Expertise
7.3
13
Not enough data
6.7
12
Not enough data
7.4
15
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CIENCE and Salesforce Customer Success share no categories
Unique Categories
CIENCE is categorized as Outsourced Sales Providers, Market Research Services, Lead Generation Services, Sales Consulting, Email Marketing Services, Digital Marketing, and HubSpot Consulting Services
Salesforce Customer Success is categorized as FinancialForce Consulting and Salesforce Consulting Services
Reviews
Reviewers' Company Size
CIENCE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Customer Success
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.6%
Information Technology and Services
15.5%
Marketing and Advertising
11.6%
Financial Services
3.9%
Professional Training & Coaching
2.8%
Other
49.7%
Financial Services
10.2%
Information Technology and Services
8.1%
Manufacturing
6.9%
Computer Software
6.0%
Consulting
5.7%
Other
63.0%
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
