Compare Chorus by ZoomInfo and Gong 
At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Mid-Market (69.4% of reviews)
Entry-Level Pricing
Contact Us 1 Seats
No pricing available
Chorus by ZoomInfo
Star Rating
(2,988)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats
Learn more about Chorus by ZoomInfoGong
Star Rating
(6,522)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in user satisfaction, with many praising its ability to provide detailed meeting messages that help users understand customer needs. This feature, along with its intuitive setup process, makes it a favorite among sales teams looking for effective communication tools.
- Users say that Chorus by ZoomInfo offers valuable AI-generated call notes and summaries, which significantly reduce the time spent on manual note-taking. This feature allows users to focus more on engaging with clients rather than getting bogged down in administrative tasks.
- Reviewers mention that Gong's high-quality support is a standout feature, with many users appreciating the responsiveness and helpfulness of the support team. This level of service contributes to a smoother user experience, especially during the initial implementation phase.
- According to verified reviews, while Chorus by ZoomInfo provides useful AI-generated responses and next steps, some users feel that it lacks the depth of analysis that Gong offers. Gong's ability to capture and analyze calls helps users refine their communication strategies effectively.
- Users highlight Gong's superior ease of use, with many noting that the platform integrates seamlessly into their daily workflows. This is particularly beneficial for sales professionals who need to quickly access and utilize customer insights.
- G2 reviewers indicate that while both products serve the mid-market well, Gong's larger user base and higher overall ratings suggest a more robust and reliable solution for sales analytics and coaching, making it a preferred choice for many organizations.
Pricing
Entry-Level Pricing
Chorus by ZoomInfo
Chorus
Contact Us
1 Seats
AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility.
- Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability
Gong
No pricing availableFree Trial
Chorus by ZoomInfo
No trial information availableGong
No trial information availableRatings
Meets Requirements
9.0
2,418
9.4
4,973
Ease of Use
8.9
2,416
9.3
5,030
Ease of Setup
8.7
251
9.1
1,251
Ease of Admin
8.6
222
9.1
773
Quality of Support
8.9
1,664
9.2
3,532
Has the product been a good partner in doing business?
9.0
217
9.3
775
Product Direction (% positive)
8.3
2,302
9.0
4,651
Features by Category
Lead Facilitation
Not enough data
7.1
348
Not enough data
7.3
342
Not enough data
7.5
346
Not enough data
7.6
345
Organization
Not enough data
8.3
350
Not enough data
8.3
346
Not enough data
8.3
346
Performance Analysis
Not enough data
8.5
348
Not enough data
8.6
352
Sales Analysis
Not enough data
7.8
332
Not enough data
7.9
338
Generative AI
Not enough data
8.6
287
Not enough data
8.9
294
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
Not enough data
7.8
103
Not enough data
7.9
106
Not enough data
8.3
104
Not enough data
7.3
99
Not enough data
8.4
104
Not enough data
8.4
102
Not enough data
8.5
98
Repeatability and Reportability
Not enough data
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.4
104
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
92
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
47
Call Analytics
9.3
1668
|
Verified
9.6
2771
|
Verified
8.1
1444
|
Verified
8.8
2473
|
Verified
8.3
1578
|
Verified
9.1
2681
|
Verified
8.0
912
|
Verified
8.3
1793
|
Verified
Artificial Intelligence - Conversation Intelligence
8.4
969
|
Verified
8.6
1871
|
Verified
7.7
1479
|
Verified
8.3
2527
|
Verified
Not enough data
Not enough data
Generative AI
8.8
66
8.8
690
Agentic AI - Conversation Intelligence
7.1
8
8.0
135
7.2
10
8.0
134
7.6
9
8.1
136
8.1
8
8.0
135
7.7
8
8.2
136
7.8
9
8.1
135
7.1
8
7.9
134
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Feature Not Available
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.1
70
Not enough data
Personalization
8.1
67
Not enough data
7.6
65
|
Verified
Not enough data
8.3
77
|
Verified
Not enough data
7.8
62
|
Verified
Not enough data
Administrative
8.7
71
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
7.7
5
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
8.4
113
8.5
744
9.0
143
8.7
788
8.6
109
8.5
715
8.7
135
8.9
803
8.5
119
8.6
726
Predictive Analytics
8.1
109
8.1
721
8.3
115
8.4
750
8.3
115
8.2
737
8.2
106
8.3
723
Sales Management
7.9
111
8.6
760
8.2
109
8.2
721
8.6
118
8.7
758
8.7
151
9.0
825
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Training
8.7
1137
|
Verified
9.0
1966
|
Verified
8.7
1123
|
Verified
9.0
2179
|
Verified
8.4
900
|
Verified
8.6
1528
|
Verified
9.1
1268
|
Verified
9.2
2217
|
Verified
Feedback
9.0
1246
|
Verified
9.3
2371
|
Verified
8.6
933
|
Verified
9.0
1853
|
Verified
8.6
901
|
Verified
9.0
1895
|
Verified
8.4
788
|
Verified
8.8
1605
|
Verified
8.6
879
|
Verified
8.9
1791
|
Verified
8.7
927
|
Verified
8.9
1879
|
Verified
Feature Not Available
Feature Not Available
Generative AI
8.9
30
8.9
388
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chorus by ZoomInfo and Gong are categorized as Conversation Intelligence, Sales Coaching, and Sales Analytics
Unique Categories
Chorus by ZoomInfo is categorized as Sales Performance Management
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Sales Engagement, and AI Sales Assistant
Reviews
Reviewers' Company Size
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.3%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.2%
Financial Services
2.8%
Other
23.1%
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.2%
Other
28.3%
Discussions
What tools or software are your customers typically integrating Chorus with?
4 Comments
RM
SalesforceRead more
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
