G2 reviewers report that Chili Piper excels in customer support, with users highlighting the effectiveness of their Customer Success Managers (CSMs) in providing assistance and guidance. One user mentioned, "Our CSM has been excellent as a business partner," which underscores the value of personalized support.
Users say that Calendar offers a user-friendly interface that simplifies scheduling and time management. Reviewers appreciate its easy setup and the ability to synchronize with other apps, making it a convenient choice for those who prioritize simplicity.
Reviewers mention that Chili Piper's integration capabilities, particularly with MS Teams and Salesforce, are standout features. Users have noted, "I like how Chili Piper works across multiple platforms," which enhances collaboration without disrupting existing workflows.
According to verified reviews, Calendar shines in its ease of use, with many users stating that it requires minimal effort to get started. One user remarked, "I can use it without the need of downloading an app," highlighting its accessibility for those who prefer not to install additional software.
G2 reviewers report that while Chili Piper has a slightly steeper learning curve, its robust features allow for greater scalability once users become familiar with the platform. A user noted, "There is a lot you can do and once you sort through it all, it's easy to scale."
Users say that Calendar's free access is a significant advantage for small businesses, making it an attractive option for those on a budget. Reviewers appreciate the value it provides without the need for a paid subscription, which can be a deciding factor for many.
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
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