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Compare Chatmeter and Reputology 
Featured Products
At a Glance
Market Segments
Mid-Market (43.1% of reviews)
Small-Business (39.0% of reviews)
Entry-Level Pricing
No pricing available
Contact us for price
Chatmeter
Star Rating
(353)4.5 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatmeterReputology
Star Rating
(44)4.7 out of 5
Market Segments
Small-Business (39.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact us for price
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reputology excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate the platform's organization and the ability to access a central hub of reviews at-a-glance, making it a favorite for small businesses.
- According to verified reviews, Chatmeter stands out for its exceptional support system. Users describe the team as true partners who go above and beyond, highlighting the helpfulness of staff like Leanna, which enhances the overall user experience.
- Reviewers mention that Reputology's reporting features are robust, with users noting the regular updates and the platform's ability to house all information in one area. This makes it particularly appealing for those who value streamlined reporting.
- Users say that while Chatmeter provides actionable data, they find the platform slightly less user-friendly compared to Reputology. Some users have expressed that navigating the interface can be a bit challenging, despite the overall quality of the insights provided.
- G2 reviewers highlight that Reputology has a strong focus on customer satisfaction, reflected in its high ratings for quality of support and product direction. Users feel that the company is a good partner in business, which contributes to a positive long-term relationship.
- According to recent feedback, Chatmeter's market presence is notable, especially among mid-market businesses. However, some users feel that it could improve in areas like ease of setup and administration, where Reputology has received higher praise.
Pricing
Entry-Level Pricing
Chatmeter
No pricing availableReputology
Single Location
Contact us for price
Get A Free Trial
- Daily review monitoring
- Email alerts
- Analytics & reporting
Free Trial
Chatmeter
No trial information availableReputology
Free Trial is available
Ratings
Meets Requirements
8.9
283
9.2
42
Ease of Use
9.0
286
9.4
42
Ease of Setup
8.7
162
9.4
29
Ease of Admin
8.8
168
9.4
29
Quality of Support
9.1
278
9.6
41
Has the product been a good partner in doing business?
9.2
168
9.5
29
Product Direction (% positive)
8.9
269
9.4
40
Features by Category
Social Analytics
8.7(won by default)
68
Not enough data
8.7(won by default)
52
Not enough data
8.6(won by default)
60
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
50
Not enough data
8.0(won by default)
19
Not enough data
8.8(won by default)
23
Not enough data
Reports & Dashboards
8.4(won by default)
65
Not enough data
8.7(won by default)
66
Not enough data
8.8(won by default)
63
Not enough data
8.2(won by default)
13
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Tools
8.4
38
Not enough data
7.5
23
Not enough data
Feature Not Available
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Customer Tools
9.0
51
Not enough data
8.5
44
Not enough data
8.5
23
Not enough data
8.6
31
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.7
101
|
Verified
Not enough data
8.6
104
|
Verified
Not enough data
8.6
118
|
Verified
Not enough data
8.7
117
|
Verified
Not enough data
Performance
8.3
123
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
Local Search Optimization
8.6
60
|
Verified
Not enough data
9.2
60
|
Verified
Not enough data
9.1
64
Not enough data
9.4
67
|
Verified
Not enough data
8.5
46
|
Verified
Not enough data
8.9
65
|
Verified
Not enough data
Content & Collaboration
8.7
48
Not enough data
8.4
44
Not enough data
8.4
34
Not enough data
8.5
34
Not enough data
9.0
49
Not enough data
7.5
21
Not enough data
Social Management
8.5
69
Not enough data
8.4
59
Not enough data
8.4
52
Not enough data
8.6
65
Not enough data
Feature Not Available
Not enough data
8.3
18
Not enough data
7.8
10
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.9
196
|
Verified
Not enough data
8.3
194
|
Verified
Not enough data
8.4
206
|
Verified
8.8
8
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.1
175
|
Verified
Not enough data
8.8
220
|
Verified
9.3
9
|
Verified
Media Monitoring
8.2
168
|
Verified
9.4
8
|
Verified
8.0
157
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
8.6
151
9.7
5
|
Verified
Generative AI
7.6
23
Not enough data
Agentic AI - Online Reputation Management
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
6.7
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatmeter and Reputology are categorized as Online Reputation Management
Unique Categories
Chatmeter is categorized as Store Locator, Local Listing Management, Local SEO, Social Media Analytics, Social Media Management, and Multi-Location Marketing Platforms
Reputology has no unique categories
Reviews
Reviewers' Company Size
Chatmeter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputology
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
19.6%
Restaurants
17.3%
Retail
6.2%
Food & Beverages
5.9%
Marketing and Advertising
5.3%
Other
45.7%
Marketing and Advertising
30.2%
Real Estate
14.0%
Information Technology and Services
7.0%
Hospitality
7.0%
Entertainment
7.0%
Other
34.9%
Discussions
What types of companies/industries does Chatmeter serve?
2 Comments
Official Response from Chatmeter
Automotive, Financial, Healthcare, Hospitality, Real Estate, Restaurant, Retail and more. We serve any brand with more than 20 physical locations.Read more
Can agencies use Chatmeter?
2 Comments
Official Response from Chatmeter
Yes. We partner with several agencies to help them manage the local reputation of all their clients.Read more
What is Reputation Management?
1 Comment
Official Response from Chatmeter
Reputation Management is the practice of attempting to shape public perception of a person or organization by influencing online information about that entity.Read more
Reputology has no discussions with answers
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