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Compare Chatmeter and Moz Local 
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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
No pricing available
$16.00 Per Month
Chatmeter
Star Rating
(352)4.5 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatmeterMoz Local
Star Rating
(475)4.2 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
$16.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Moz Local excels in Local Search Optimization, particularly with its Online Listings feature, which received a high score of 9.1, indicating a strong capability in managing and optimizing local business listings effectively.
- Reviewers mention that Chatmeter shines in Reputation Management, scoring an impressive 9.4, which highlights its robust tools for monitoring and responding to customer reviews across various platforms.
- G2 users indicate that Moz Local's Optimization feature is particularly effective, scoring 9.0, which suggests that users find it beneficial for enhancing their local SEO strategies.
- Users on G2 report that Chatmeter's Social Media Management tools, while scoring lower at 8.0, still provide valuable insights and capabilities for managing social media presence, although they feel it could be improved.
- Reviewers say that both products offer solid Analytics capabilities, but Moz Local's score of 9.0 suggests a more comprehensive approach to data analysis, helping users make informed decisions based on real-time data.
- Users report that while both platforms provide Customer Analytics, Moz Local's score of 8.6 indicates a slightly more user-friendly experience, making it easier for small businesses to understand their customer base.
Pricing
Entry-Level Pricing
Chatmeter
No pricing availableMoz Local
Lite
$16.00
Per Month
Lite Local SEO Tools: Get listed, monitor review alerts, track your local presence, and get 24-hour support.
Add-ons:
GeoRank Local map pack ranking
90+ Listing directories
Review Monitoring
Data Health analytics
Google Q&A included
- Directory Management
- GeoRank
- Review Monitoring (all networks)
Free Trial
Chatmeter
No trial information availableMoz Local
No trial information availableRatings
Meets Requirements
8.9
282
8.4
435
Ease of Use
9.0
285
8.6
433
Ease of Setup
8.7
161
8.7
301
Ease of Admin
8.8
167
8.8
300
Quality of Support
9.2
277
8.3
366
Has the product been a good partner in doing business?
9.2
167
8.9
294
Product Direction (% positive)
8.9
268
8.2
430
Features by Category
Social Analytics
8.7(won by default)
68
Not enough data
8.7(won by default)
52
Not enough data
8.6(won by default)
60
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
50
Not enough data
8.0(won by default)
19
Not enough data
8.8(won by default)
23
Not enough data
Reports & Dashboards
8.4(won by default)
65
Not enough data
8.7(won by default)
66
Not enough data
8.8(won by default)
63
Not enough data
8.2(won by default)
13
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Tools
8.4
38
Not enough data
7.5
23
Not enough data
Feature Not Available
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Customer Tools
9.0
51
Not enough data
8.5
44
Not enough data
8.5
23
Not enough data
8.6
31
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.7
100
|
Verified
8.6
14
|
Verified
8.5
103
|
Verified
8.6
14
|
Verified
8.6
118
|
Verified
8.5
13
|
Verified
8.7
116
|
Verified
8.7
13
Performance
8.3
122
|
Verified
7.9
14
|
Verified
8.7
127
|
Verified
8.5
14
|
Verified
Local Search Optimization
8.6
60
|
Verified
Feature Not Available
9.2
60
|
Verified
8.5
14
|
Verified
9.1
63
8.3
13
9.3
66
|
Verified
7.4
12
|
Verified
8.5
46
|
Verified
7.1
13
|
Verified
8.9
65
|
Verified
8.5
14
|
Verified
Content & Collaboration
8.7
48
Not enough data
8.4
44
Not enough data
8.4
34
Not enough data
8.5
34
Not enough data
9.0
49
Not enough data
7.5
21
Not enough data
Social Management
8.5
69
Not enough data
8.4
59
Not enough data
8.4
52
Not enough data
8.6
65
Not enough data
Feature Not Available
Not enough data
8.3
18
Not enough data
7.8
10
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.9
195
|
Verified
Not enough data
8.3
193
|
Verified
Not enough data
8.4
205
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.1
174
|
Verified
Not enough data
8.9
219
|
Verified
Not enough data
Media Monitoring
8.2
168
|
Verified
Not enough data
8.0
157
|
Verified
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
8.6
151
Not enough data
Generative AI
7.6
23
Not enough data
Agentic AI - Online Reputation Management
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
6.7
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatmeter and Moz Local are categorized as Local Listing Management and Local SEO
Unique Categories
Chatmeter is categorized as Store Locator, Online Reputation Management, Social Media Analytics, Social Media Management, and Multi-Location Marketing Platforms
Moz Local has no unique categories
Reviews
Reviewers' Company Size
Chatmeter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Moz Local
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
19.7%
Restaurants
17.4%
Retail
6.2%
Food & Beverages
5.9%
Marketing and Advertising
5.3%
Other
45.6%
Marketing and Advertising
35.6%
Internet
11.2%
Information Technology and Services
5.6%
Health, Wellness and Fitness
3.2%
Real Estate
2.8%
Other
41.5%
Discussions
What types of companies/industries does Chatmeter serve?
2 Comments
Official Response from Chatmeter
Automotive, Financial, Healthcare, Hospitality, Real Estate, Restaurant, Retail and more. We serve any brand with more than 20 physical locations.Read more
Can agencies use Chatmeter?
2 Comments
Official Response from Chatmeter
Yes. We partner with several agencies to help them manage the local reputation of all their clients.Read more
What is Reputation Management?
1 Comment
Official Response from Chatmeter
Reputation Management is the practice of attempting to shape public perception of a person or organization by influencing online information about that entity.Read more
Moz Local has no discussions with answers
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