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Compare Chaport and tawk.to 
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At a Glance
Market Segments
Small-Business (84.2% of reviews)
Small-Business (73.9% of reviews)
Entry-Level Pricing
Free
Free Per Month
Chaport
Star Rating
(21)4.7 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 3 pricing planstawk.to
Star Rating
(195)4.5 out of 5
Market Segments
Small-Business (73.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansChaport vs tawk.to
When assessing the two solutions, reviewers found Chaport easier to use and do business with overall. However, reviewers preferred the ease of set up with tawk.to, along with administration.
- Reviewers felt that Chaport meets the needs of their business better than tawk.to.
- When comparing quality of ongoing product support, reviewers felt that Chaport is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of tawk.to over Chaport.
Pricing
Entry-Level Pricing
Chaport
Free
Free
Talk to your customers in real time.
- 2 operators
- Unlimited chats
- Unlimited websites
tawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
Chaport
Free Trial is available
tawk.to
Free Trial is available
Ratings
Meets Requirements
9.3
16
9.1
168
Ease of Use
9.5
16
9.1
168
Ease of Setup
8.6
12
9.2
83
Ease of Admin
9.2
12
9.1
77
Quality of Support
9.1
16
8.4
137
Has the product been a good partner in doing business?
9.1
11
9.0
66
Product Direction (% positive)
7.7
15
9.0
161
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
6.5
12
Feature Not Available
6.5
11
Feature Not Available
6.4
11
Communication
9.7
11
|
Verified
9.2
135
|
Verified
9.4
12
|
Verified
8.9
136
|
Verified
7.9
7
|
Verified
8.0
100
|
Verified
8.0
10
|
Verified
8.9
118
|
Verified
Not enough data
8.3
41
Internal Use
7.3
10
|
Verified
8.5
124
|
Verified
8.5
12
|
Verified
8.8
123
|
Verified
8.1
9
|
Verified
8.4
113
6.5
8
8.6
116
|
Verified
7.9
8
|
Verified
8.7
111
|
Verified
9.0
7
|
Verified
8.3
112
|
Verified
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chaport and tawk.to are categorized as Live Chat
Unique Categories
Chaport is categorized as Multilingual Customer Support, Chatbots, Social Customer Service, and Contact Center Knowledge Base
tawk.to has no unique categories
Reviews
Reviewers' Company Size
Chaport
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.0%
E-Learning
10.0%
Computer Software
10.0%
Staffing and Recruiting
5.0%
Restaurants
5.0%
Other
55.0%
Computer Software
12.2%
Information Technology and Services
11.2%
Marketing and Advertising
8.5%
Internet
5.3%
Education Management
4.3%
Other
58.5%
Alternatives
Discussions
Chaport has no discussions with answers
What is tawk.to used for?
1 Comment
AS
It's a live chatting software used on the website to interact with clients mostly.Read more
tawk.to has no more discussions with answers
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