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Compare Canvs and Caplena 
Featured Products
At a Glance
Market Segments
Enterprise (40.8% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
Contact Us 50000 OEs Per Year
No pricing available
Canvs
Star Rating
(147)4.3 out of 5
Market Segments
Enterprise (40.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 50000 OEs Per Year
Browse all 4 pricing plansCaplena
Star Rating
(43)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CaplenaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Caplena excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate how quickly themes are generated and tagged, making it a great choice for those looking for straightforward analysis of open-ended feedback.
- Users say that Canvs offers powerful analytics capabilities, particularly for social media professionals. The AI Story Assist feature allows users to analyze data efficiently, helping them gain deeper insights and understand trends effectively.
- According to verified reviews, Caplena stands out for its exceptional customer support, with users highlighting the live chat function and quick response times from support staff. This level of service contributes to a high satisfaction rate among its users.
- Reviewers mention that Canvs, while user-friendly, has a slightly lower satisfaction score compared to Caplena. Some users feel that it could improve in areas like sentiment analysis and data visualization, which are crucial for comprehensive insights.
- G2 reviewers highlight that Caplena's focus on custom reports and dashboards is a significant advantage, allowing users to tailor their analysis to specific needs. This flexibility is particularly beneficial for mid-market companies looking for detailed insights.
- Users report that while Canvs has a larger market presence, Caplena's strong performance in ease of setup and quality of support makes it a compelling option for businesses that prioritize a smooth onboarding experience and ongoing assistance.
Pricing
Entry-Level Pricing
Canvs
50K Open Ends
Contact Us
50000 OEs Per Year
- Unlimited users
- Onboarding and training included
- API access for data input and analysis output
Caplena
No pricing availableFree Trial
Canvs
No trial information availableCaplena
No trial information availableRatings
Meets Requirements
8.2
135
8.9
26
Ease of Use
8.2
138
8.5
40
Ease of Setup
8.2
92
9.1
22
Ease of Admin
8.5
39
9.2
11
Quality of Support
9.2
128
9.8
27
Has the product been a good partner in doing business?
8.9
42
9.3
12
Product Direction (% positive)
8.7
132
10.0
25
Features by Category
Feedback Management
7.3
63
6.4
7
7.3
60
8.6
7
7.3
62
8.5
8
Feedback Analysis
8.5
62
8.5
8
8.3
64
7.5
8
7.2
56
8.1
6
Feedback Sources
7.8
55
7.3
8
8.6
61
6.9
6
7.2
59
6.9
6
7.2
51
Feature Not Available
Generative AI
7.5
34
Not enough data
7.8
34
8.3
6
Setup
8.0
92
8.6
14
7.8
91
8.6
14
8.0
95
8.7
14
Data
8.3
98
9.2
14
8.0
102
8.6
14
Analysis
8.2
97
7.9
13
7.5
92
8.3
12
7.9
97
8.6
12
8.2
102
8.8
15
8.0
100
8.3
16
7.8
51
8.8
15
Feature Not Available
Feature Not Available
Customization
7.4
89
8.0
14
7.2
84
8.6
12
Feature Not Available
8.2
12
Generative AI
7.8
78
7.9
11
8.4
78
7.8
13
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Canvs and Caplena are categorized as Feedback Analytics and Text Analysis
Unique Categories
Canvs has no unique categories
Caplena is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
Canvs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Caplena
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
26.5%
Entertainment
15.0%
Computer Software
4.8%
Retail
4.1%
Marketing and Advertising
4.1%
Other
45.6%
Market Research
44.2%
Retail
4.7%
Marketing and Advertising
4.7%
Leisure, Travel & Tourism
4.7%
Financial Services
4.7%
Other
37.2%
Alternatives
Discussions
Canvs has no discussions with answers
Caplena has no discussions with answers
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