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Compare Camunda and Creatio 
Featured Products
At a Glance
Market Segments
Enterprise (45.6% of reviews)
Small-Business (44.0% of reviews)
Entry-Level Pricing
Free
Starting at $25.00 1 user Per Month
Camunda
Star Rating
(319)4.5 out of 5
Market Segments
Enterprise (45.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansCreatio
Star Rating
(311)4.7 out of 5
Market Segments
Small-Business (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Creatio excels in user satisfaction, boasting a higher overall rating compared to Camunda. Users appreciate its user-friendly interface and adaptability, with one reviewer noting how it met specific marketing needs without requiring complex workarounds.
- According to verified reviews, Creatio's implementation process is praised for its speed and ease, making it a favorable choice for small businesses. Users highlight the intuitive onboarding wizard that simplifies setup, while Camunda's setup is seen as more challenging, particularly for those less technically inclined.
- Reviewers mention that Creatio offers superior support quality, with many users expressing satisfaction with the responsiveness and knowledge of the support team. In contrast, while Camunda's customer service is also noted as top-notch, some users feel it may not be as accessible for non-technical users.
- Users say that Creatio's flexibility in adapting to various business processes stands out, especially for marketing teams needing specific functionalities like lead routing and campaign tracking. Camunda, while robust for developers, may require more technical expertise to fully leverage its capabilities.
- Reviewers highlight that Camunda's foundation on open standards like BPMN and DMN is a significant advantage for teams that include both technical and business members. This clarity in process modeling is less emphasized in Creatio, which may appeal more to users looking for a straightforward, less technical approach.
- According to recent user feedback, both platforms have their strengths, but Creatio's overall higher G2 Score reflects a more favorable user experience, particularly for small businesses seeking a comprehensive and easy-to-use workflow management solution, while Camunda shines in environments where complex integrations and developer-friendly features are prioritized.
Pricing
Entry-Level Pricing
Camunda
Self-Managed
Free
Free download of Camunda to install and run on your own machine.
- Unlimited, non-production use of all agentic and process orchestration features
- One-click distribution package with BPMN Workflow Engine, DMN Decision Engine, Tasklist, and Operate
- Build, test, and run your processes locally
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
Free Trial
Camunda
Free Trial is available
Creatio
Free Trial is available
Ratings
Meets Requirements
8.6
121
9.1
222
Ease of Use
8.1
284
9.0
249
Ease of Setup
7.3
233
8.4
150
Ease of Admin
7.9
70
8.6
119
Quality of Support
8.2
110
9.1
220
Has the product been a good partner in doing business?
8.7
59
9.2
118
Product Direction (% positive)
8.7
121
9.2
207
Features by Category
Sales Force Automation
Not enough data
9.0
152
|
Verified
Not enough data
9.0
91
Not enough data
8.9
144
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
8.7
117
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
8.6
129
|
Verified
Not enough data
8.8
125
|
Verified
Not enough data
8.9
121
|
Verified
Marketing Automation
Not enough data
8.8
132
|
Verified
Not enough data
8.9
123
|
Verified
Not enough data
9.1
141
|
Verified
Not enough data
8.9
109
|
Verified
Customer Support
Not enough data
9.1
122
|
Verified
Not enough data
8.8
113
|
Verified
Not enough data
8.9
128
|
Verified
Not enough data
8.8
110
|
Verified
Not enough data
9.1
115
|
Verified
Reporting & Analytics
Not enough data
8.8
147
|
Verified
Not enough data
9.0
155
|
Verified
Not enough data
8.7
120
|
Verified
Mobile & Social
Not enough data
8.6
115
|
Verified
Not enough data
8.5
110
|
Verified
Not enough data
8.5
122
|
Verified
Platform
Not enough data
8.8
96
|
Verified
Not enough data
9.0
97
|
Verified
Not enough data
8.8
97
|
Verified
Not enough data
8.7
70
Not enough data
8.9
79
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
8.8
91
|
Verified
Not enough data
8.6
76
|
Verified
Integration
Not enough data
8.8
98
|
Verified
Not enough data
8.7
81
|
Verified
Not enough data
8.5
75
Generative AI
Not enough data
9.0
28
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.5
43
9.2
22
8.8
47
8.9
22
7.5
44
8.9
19
7.7
44
9.1
24
Management
7.5
45
8.9
19
8.0
44
8.9
18
8.3
45
8.8
20
Generative AI
6.4
27
9.0
10
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Generative AI
Not enough data
9.3
5
Functions
Not enough data
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Digital Workflows
Not enough data
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Forms
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Automation
Not enough data
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Analytics
Not enough data
8.7
9
Not enough data
8.8
10
Customization
Not enough data
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Model Development
8.5
9
Not enough data
7.6
9
Not enough data
7.0
9
Not enough data
Performance Metrics
6.5
9
Not enough data
7.0
9
Not enough data
Visualizations
8.1
8
Not enough data
8.1
8
Not enough data
Feature Not Available
Not enough data
Scenario Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.7
19
Not enough data
7.7
18
Not enough data
Business Logic
7.9
19
Not enough data
8.1
18
Not enough data
8.4
19
Not enough data
Management
6.9
19
Not enough data
8.1
19
Not enough data
Analytics
Feature Not Available
Not enough data
7.3
18
Not enough data
Deployment
Feature Not Available
Not enough data
8.5
19
Not enough data
Generative AI
6.1
12
Not enough data
6.4
12
Not enough data
Agentic AI - Decision Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.7
35
Not enough data
6.8
35
Not enough data
Process Management
8.7
67
Not enough data
8.4
66
Not enough data
8.4
62
Not enough data
7.0
52
Not enough data
8.4
64
Not enough data
7.5
58
Not enough data
7.4
56
Not enough data
Customization
Feature Not Available
Not enough data
8.9
70
Not enough data
8.2
62
Not enough data
6.8
48
Not enough data
7.4
51
Not enough data
Collaboration
7.1
55
Not enough data
7.4
58
Not enough data
7.7
59
Not enough data
8.5
64
Not enough data
Agentic AI - Business Process Management
8.1
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
Process Development
8.3
63
Not enough data
Functionality - Process Orchestration
7.5
8
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.1
9
Not enough data
6.9
8
Not enough data
Integration & Adaptability - Process Orchestration
7.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.3
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
Feature Not Available
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Predictive Analytics
Not enough data
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Sales Management
Not enough data
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
User Interface Design
Not enough data
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
28
Data Control
Not enough data
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Publishing
Not enough data
9.2
24
Not enough data
9.2
23
Not enough data
9.3
23
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Camunda and Creatio are categorized as Workflow Management
Unique Categories
Camunda is categorized as Process Orchestration, AI Orchestration, Business Process Management, Decision Management Platforms, and Business Process Simulation
Reviews
Reviewers' Company Size
Camunda
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
17.2%
Financial Services
14.6%
Telecommunications
10.7%
Computer Software
10.7%
Consulting
7.1%
Other
39.8%
Information Technology and Services
18.0%
Computer Software
10.9%
Financial Services
6.0%
Banking
4.9%
Telecommunications
2.6%
Other
57.7%
Discussions
What are the performance bottlenecks you've experienced or received?
1 Comment
Official Response from Camunda
There are no known performance bottlenecks in Zeebe (Camunda Platform 8's workflow engine) at this time. Visit...Read more
How do I get more tutorials on Camunda tool?
1 Comment
Official Response from Camunda
Step-by-step tutorials are available in our documentation at https://docs.camunda.io, and video tutorials are available at...Read more
How can i lean CMMN other than official document , its quite difficult in understanding
1 Comment
Official Response from Camunda
Camunda no longer supports CMMN; you can learn more at https://camunda.com/blog/2020/08/how-cmmn-never-lived-up-to-its-potential/.Read more
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Creatio has no more discussions with answers
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