Compare Brand24 and BrandMentions 
Featured Products
At a Glance
Market Segments
Small-Business (65.6% of reviews)
Mid-Market (44.8% of reviews)
Entry-Level Pricing
$199.00 Per Month
$99.00 Per Month
Brand24
Star Rating
(339)4.6 out of 5
Market Segments
Small-Business (65.6% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 4 pricing plansBrandMentions
Star Rating
(245)4.9 out of 5
Market Segments
Mid-Market (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BrandMentions excels in providing automated insights, with features like the Automated AI Digests that summarize brand health and highlight key influencers. Users appreciate how this feature enhances client communication, making it a standout for those needing regular updates.
- Users say Brand24 shines with its user-friendly interface and robust customer support. Many recent users have praised the platform for its easy setup process, noting that it only takes a few clicks to get started, which is particularly beneficial for small businesses.
- Reviewers mention that BrandMentions offers superior influencer identification capabilities, helping users discover relevant creators and trends. This feature has been particularly useful for marketers looking to capitalize on emerging conversations, as highlighted by a user who successfully created content based on flagged discussions.
- According to verified reviews, Brand24 is recognized for its strong brand monitoring features, with users noting its ability to track mentions across various platforms effectively. This capability allows businesses to stay informed about their online presence, especially in niche markets.
- G2 reviewers highlight that while both tools have similar ease of use ratings, BrandMentions edges out slightly with a more intuitive setup experience. Users have noted that BrandMentions' onboarding process is streamlined, making it easier for teams to adopt the tool quickly.
- Users report that Brand24's quality of support is exceptional, with many praising the caring customer care team. This level of support can be crucial for businesses that may need assistance navigating the platform or troubleshooting issues, making it a reliable choice for those who value customer service.
Pricing
Entry-Level Pricing
Brand24
Individual
$199.00
Per Month
For tracking a small brand.
- 3 keywords, 1 user
- 2K mentions / mo
- Basic AI features
BrandMentions
STARTER
$99.00
Per Month
For small businesses looking to establish their brand presence.
- 15 keywords
- 5k mentions / mo
- 3 projects
Free Trial
Brand24
Free Trial is available
BrandMentions
Free Trial is available
Ratings
Meets Requirements
9.0
307
9.0
230
Ease of Use
9.2
313
9.3
230
Ease of Setup
8.9
186
9.3
214
Ease of Admin
8.9
157
8.9
68
Quality of Support
9.5
288
9.1
228
Has the product been a good partner in doing business?
9.4
149
8.9
69
Product Direction (% positive)
9.1
307
9.7
228
Features by Category
Social Analytics
8.8(won by default)
113
Not enough data
8.7(won by default)
113
Not enough data
8.9(won by default)
116
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
102
Not enough data
9.0(won by default)
45
Not enough data
8.5(won by default)
47
Not enough data
Reports & Dashboards
8.4(won by default)
117
Not enough data
9.0(won by default)
120
Not enough data
9.0(won by default)
57
Not enough data
8.3(won by default)
42
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
7.7(won by default)
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3(won by default)
5
Not enough data
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
85
Not enough data
Geographic Coverage
8.3
75
Not enough data
8.8
76
Not enough data
8.8
69
Not enough data
Reporting
8.9
82
Not enough data
8.8
85
Not enough data
8.8
74
Not enough data
9.2
77
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
44
Not enough data
Monitoring & Listening
8.8
216
8.9
212
8.5
207
9.1
211
9.4
89
8.9
187
9.1
82
9.1
187
8.8
73
8.7
185
8.6
69
9.2
183
Agentic AI - Social Media Listening Tools
7.6
9
8.9
172
7.0
9
8.8
177
7.4
9
9.0
177
8.0
9
8.9
178
8.1
9
9.1
177
Data Management & Analysis
8.0
215
8.6
212
8.8
215
9.1
211
9.0
76
8.9
187
8.4
71
9.1
186
Brand Signals
Not enough data
8.7
172
Not enough data
8.9
163
Not enough data
8.9
170
Brand Analytics
Not enough data
9.0
172
Not enough data
8.8
170
Categories
Categories
Shared Categories
Brand24 and BrandMentions are categorized as Social Media Listening Tools
Unique Categories
Brand24 is categorized as Media Monitoring and Social Media Analytics
BrandMentions is categorized as Brand Intelligence
Reviews
Reviewers' Company Size
Brand24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BrandMentions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.7%
Information Technology and Services
8.9%
Internet
7.4%
Computer Software
7.4%
Public Relations and Communications
4.6%
Other
49.1%
Marketing and Advertising
19.8%
Computer Software
7.8%
Information Technology and Services
6.0%
Financial Services
5.6%
Real Estate
3.4%
Other
57.3%
Alternatives
Discussions
What platforms/websites are monitored by Brand24?
1 Comment
Official Response from Brand24
Brand24 looks for mentions in publicly available places on the Internet.
This means we collect mentions from Facebook, Twitter, video & photo sharing sites...Read more
What is Brand24 tool used for?
1 Comment
Official Response from Brand24
Internet monitoring can be used for many purposes: brand image, keeping up with competition, improving customer service, identifying brand ambassadors,...Read more
BrandMentions has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
